After all the search, we booked this hotel for two nights because of the little deal that they offered at the time we booked (welcome drinks, basket of fruit and towels on the arrival, and daily local newspaper). Well, all staff was polite and helpful. However, we didn't have all the things that I mentioned above - no towel on the arrival but we didn't really care about it. I found one welcome drink coupon on the bed but we are a couple (managed to get another coupon later so it was OK). But, there was no fruit at all either on our arrival or in our room. When I asked about the fruit, a receptionist said that she would consult with her manager and would get it sorted soon. Unfortunately, after a few hours later, nothing was sorted. I had to ask again from another receptionist. This time, she asked why I thought I would have that! Well, anyway, she promised that the fruit would be arrived the next day morning which it did. But it was a plate of fruit with one banana and two apples!
Anyhow, what we like about the hotel is the swimming pool so make sure you bring your swimming suit and camera with you. The soundproof was not that great but at least there was no noise while we went to sleep. Staff worked very hard to make sure the hotel was up to an international standard. Also, the location was good and you could go to the shopping mall and Twin Towels by using a bridge instead of crossing the road in the heat. So overall, I give it four stars.
- Official Description (provided by the hotel):
- Within the heart of Kuala Lumpur’s bustling city centre, the Impiana KLCC Hotel is the leading business class hotel in Kuala Lumpur. Located just opposite the Kuala Lumpur Convention Centre and Aquaria KLCC, we are also just less then 5 minutes from KLCC Suria Shopping Mall, Pavilion and StarHill Shopping area.Just around the corner, at Jalan P Ramlee you can find free standing restaurants, pub and clubs like the Modesto, Budaba, Beach Club, Aloha Bistro and the Maredo’s Steakhouse.All rooms are with timber flooring, free UNLIMITED multiple wireless internet access and wireless access for designated hotel public areas. A covered air-cond link bridge directly connects Impiana KLCC Hotel to the Kuala Lumpur Convention Centre and Bukit Bintang. ... more less
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- Also Known As:
- Hotel Impiana Klcc