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“It was awesome then, and hoping it will be a good stay again!”
Review of Impiana KLCC Hotel

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Impiana KLCC Hotel
Ranked #40 of 346 Hotels in Kuala Lumpur
Reviewed September 5, 2013

I stayed here in 2011 January and 2012 November, it was awesome with nice room, nice staffs and perfect location. And I will be back to stay here in February next year, with friends and parent-in-laws, i hope the place and staffs are still as good as they were back then. i am so excited to be back at Impiana.

  • Stayed: October 2012, traveled with friends
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Thank mikacool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmund143, Manager at Impiana KLCC Hotel, responded to this reviewResponded September 10, 2013

Dear Sir / Madam,
Allow us to thank you for the positive review which means a lot to us and the betterment of our hotel. We hope to welcome you again to Impiana KLCC Hotel soon.

Yours sincerely,
The Management Impiana KLCC Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed September 4, 2013

I was given 1st class best service during my stay in Impiana, the support extended was excellent. Thank you so much to the Club Lounge staff Ms Lina on 15th floor. She was a friendly person,professional with a lot of passion in her task.

Overall, the services is excellent, especially to the Club lounges staff. Keep it up Impiana hotel.

Room Tip: Ask for a room facing the Petronas Twin Tower view....amazing view at nightime.
  • Stayed: September 2013, traveled on business
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1  Thank Juraimi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmund143, Manager at Impiana KLCC Hotel, responded to this reviewResponded September 7, 2013

Dear Sir / Madam,
It is our pleasure in receiving such kind and encouraging comments from your good self. We will definitely continue to strive in delivering the best to our guests at all times.

Yours sincerely,
The Management Impiana KLCC Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 4, 2013

I have stayed several times in this hotel in my frquent trips to KL. Very centrally located and just 510mins walk from KLCC, Petronas twin tower. It well connected with sky bridge to Bukit bintang, monorail stations etc and the The Aquaria Kl is just opposite to the hotel. You can walk through undergroung tunnel to the KLCC from Aquaria.

The hotel have very big and very nicely furnished and clean rooms. Infact the setup of the rooms are very attractive. Breakfast is complimentary and you have unlimited choice, which is a pleasent surprise. The stuffs are friendly and ready to help. Very spacious loby and infront of the hotel is large open space too. Overall good experience. But you have to book the room early as most of the it is difficult to get room, if not booked early.

Room Tip: Book rooms early.
  • Stayed: March 2013, traveled on business
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1  Thank Bhaskar1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmund143, Manager at Impiana KLCC Hotel, responded to this reviewResponded September 7, 2013

Dear Sir / Madam,
Thank you for your kind comment on the service / facilities which you have enjoyed during your stay with us. We assure, you will continue to enjoy an equal experience in all your future stays with us.

Yours sincerely,
The Management Impiana KLCC Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 3, 2013 via mobile

First of all we were stunned that from the airplane, until we entered our hotel room, we didn't have to step outside, not even one second, and that was just by using public transportation, tunnels and passageways.
We had a great room with a view to klcc, and went on one afternoon to the pool aswell, which also has a nice view facing the towers.
The only objection I have is regarding the guided tours, which were way overpriced. We've done all the tours via public transportation and managed to keep the overall cost at a tenth of their price.

  • Stayed: October 2012
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1  Thank Bogdi88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmund143, Manager at Impiana KLCC Hotel, responded to this reviewResponded September 5, 2013

Dear Sir / Madam,
Do accept our sincere appreciation for the positive feedback shared on TripAdvisor as a symbol of your satisfaction with us. We will be expecting you again to make your stay with us another memorable one.

Yours sincerely,
The Management Impiana KLCC Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 3, 2013

great location just in the middle of every where in the heart of the city, great service very helpful and friendly, very nice rooms very well furnished , lovely pool on the fourth floor.
actually it was the best hotel in my tour in asia.

  • Stayed: March 2013, traveled as a couple
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1  Thank Kareem G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmund143, Manager at Impiana KLCC Hotel, responded to this reviewResponded September 5, 2013

Dear Sir / Madam,
Allow us to thank you for the positive review which means a lot to us and the betterment of our hotel. We hope to welcome you again to Impiana KLCC Hotel soon.

Yours sincerely,
The Management Impiana KLCC Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 3, 2013

The location of the hotel is excellent - connected by pedestrian bridge to the KLCC convention centre and you may even get a view of the twin towers. The bed is very comfortable and the jungle shower is great too. The reception is 24 hours so that's convenient for guests checking-in at all hours. The buffet breakfast is alright; not bad but not fantastic.

Only real downside is that traffic gets really heavy in that part of the city during rush hour so if you're driving, keep that in mind.

  • Stayed: March 2013, traveled on business
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Thank bezoar25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmund143, Manager at Impiana KLCC Hotel, responded to this reviewResponded September 5, 2013

Dear Sir / Madam,
It is our pleasure in receiving such kind and encouraging comments from your good self. We will definitely continue to strive in delivering the best to our guests at all times.

Yours sincerely,
The Management Impiana KLCC Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 3, 2013

We only stayed here for one night but I booked two nights so when we arrived from London at 7am, i could check in straight away and go to sleep. On arrival we were brought to our room quickly but as soon as i walked in, i was taken to a room with two single beds?? I booked a double and asked for a cot. I rang the front desk to get the room changed but no one would answer. Then when I finally asked to change my room, I was told I had to wait until 2pm for a room to be available. As you can tell I wasn't happy but luckily things were fixed and we were finally in! The hotel was pretty close to the center of KL and near the twin towers and shopping malls. Breakfast was amazing and I wished i could have sat down for a little longer to enjoy it.

The room was large and modern but the rooms were not cleaned properly. I found pubic hair in my bath and the sink was dirty. I didn't complain as i was only there for the night.

  • Stayed: August 2013, traveled with family
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Thank Domenica2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmund143, Manager at Impiana KLCC Hotel, responded to this reviewResponded September 5, 2013

Dear Sir / Madam
Warm greetings from Impiana KLCC Hotel!

Please accept our appreciation for your comments on TripAdvisor.

Your constructive feedback is important to us as it helps us to further improve our services.

Based on this, our management team has already reviewed your concerns and rest assured that changes are in place.

Yours sincerely,
The Management Impiana KLCC Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Impiana KLCC Hotel

Address: 13 Jalan Pinang, Kuala Lumpur 50450, Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#20 Romantic Hotel in Kuala Lumpur
#21 Spa Hotel in Kuala Lumpur
#22 Family Hotel in Kuala Lumpur
#26 Business Hotel in Kuala Lumpur
#39 Luxury Hotel in Kuala Lumpur
Price Range: $68 - $139 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Impiana KLCC Hotel 4.5*
Number of rooms: 519
Official Description (provided by the hotel):
Within the heart of Kuala Lumpur’s bustling city centre, the Impiana KLCC Hotel is the leading business class hotel in Kuala Lumpur. Located just opposite the Kuala Lumpur Convention Centre and Aquaria KLCC, we are also just less then 5 minutes from KLCC Suria Shopping Mall, Pavilion and StarHill Shopping area.Just around the corner, at Jalan P Ramlee you can find free standing restaurants, pub and clubs like the Modesto, Budaba, Beach Club, Aloha Bistro and the Maredo’s Steakhouse.All rooms are with timber flooring, free UNLIMITED multiple wireless internet access and wireless access for designated hotel public areas. A covered air-cond link bridge directly connects Impiana KLCC Hotel to the Kuala Lumpur Convention Centre and Bukit Bintang. ... more   less 
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Also Known As:
Hotel Impiana Klcc

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