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Impiana KLCC Hotel
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Reviews (3,826)
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1,561
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454
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112
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All reviewstonka beanclub towerpedestrian bridgepillow menutwin towersinfinity poolbukit bintangclub roomcovered walkwayconvention centerwelcome drinkpavilion mallexcellent locationstar hotelgrand hyattbuffet breakfastsuperior room
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2,140 - 2,145 of 3,826 reviews
Reviewed July 30, 2013

Great hotel, conveniently located by Bukit Bintang with the air conditioned walkway providing easy access. We stayed here for 1 night and arrived before check in was open. They were able to store our luggage leaving us free to go sightseeing. When we finally checked in we were offered a refreshing cool drink and everything was handled quickly. The room was spotless and had all the extras you require like the tea making facilities, toothbrush, free safe and slippers. The outside pool offers a lovely view of the skyline. We didn't have breakfast at the hotel so can't comment on that. We enjoyed our stay here

Stayed: July 2013, traveled as a couple
Thank BagpussMidlands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 29, 2013

The staff is very helpful, they helped us to find every place we were looking for. They were charming and made us feel like home. Ros, Anna, and Salam, for example, helped us solve all kinds of problems at any time. The restaurant and lounge are excellent, food is delicious, chefs are comprehensive and helped me choose the right food (I'm a vegetarian). It was a very good experience.

  • Stayed: July 2013
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Thank andmg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 29, 2013

I have Stayed IMPIANA KLCC for 2 nights 3days recently (3rd time).
Ms. Norazlinah Kassim of club lounge checked me and I have received really nice service from her.
I can say surely, she was excellent, wonderful, Beautiful smiles and friendly more than any other hotel staff in world.
when I have got little problem she showed me sincere effort.
so I was impressed by hers sincerity. ( She alwasy though from myside )
Regarding to room, food. location are all fine. But i want to say only her`s service mind.
Will definitely return when I will visit K/L.

  • Stayed: July 2013, traveled on business
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1  Thank jheom74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 29, 2013

earlier this month stayed at impiana klcc .when i returned to the room in the evening after my meetings ,the tv sports channel was not working .was very keen to watch the scheduled wimbledon mens semi finals .called up and a lady said she would send the tv mechanic . he came and rectified the problem .a little while later the lady ,called to confirm if the mechanic had come and was the tennis on . at most other hotels the woman would have felt that she had done her job by forwarding the complaint . in this case the lady went beyond her call of duty to ensure the guest experience was complete .this despite the fact that the hotel was running pretty full , because i did notice the hustle and bustle in the lobby during checkin

  • Stayed: July 2013, traveled on business
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1  Thank haresh m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 28, 2013

I stayed here for 2 nights on our tour of Asia and out of all the countries we visited this has to be the nicest hotel we stayed at. Check in was was smooth and easy we even got upgraded as it was our anniversary and they brought up an anniversary cake as well.
Breakfast was amazing there was sooo much to chose from it was unbelievable.
Location was fantastic it was just a short walk to the petrona towers and shopping centre.
If you are going to KL this is a wonderful hotel to stay at we are already planning our next visit

  • Stayed: February 2013
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Thank Honeypv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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