I have been waiting to stay at this hotel after reading about in trip advisor. .so..time has come and finally checked in during Chinese New Year 2013.
The robotic receptionists:
When I walked in; the lobby is nice..check in us quick and as expected me and my family are given early check in which is very good..really happy about it...but felt that receptionists are not very friendly. No smile on their face..
For me and family the hotel rooms are clean and comfortable... no complaint about room. .
House keeping staffs are great:
I only felt the warmth and friendliness from housekeeping team who are very helpful whenever we need them.
Breakfast was not bad...food are sufficient for me and family..most of the staffs in the cafe were friendly except the cook at roti canai and eggs corner. They seem unhappy and stress when we requested food from them. I stayed 4 nights there and every morning I have to see the unhappy face.. which made me feel pretty uncomfortable to ask for extra fried eggs.
Swimming pool is clean and beautiful but if you are traveling with kids then it's a bad news as there is no kids pool.
Superb! Walking thru connecting air conditioned bridge that are linked to the hotel; made me and family felt so secured and safe. We walked happily to Pavilion and KLCC everyday because we were not sweaty.
Overall it is a good hotel to stay. We did enjoy our stay there and hopefully the next time we are back to this hotel receptionists service and the cook friendliness improved ya.
- Official Description (provided by the hotel):
- Within the heart of Kuala Lumpur’s bustling city centre, the Impiana KLCC Hotel is the leading business class hotel in Kuala Lumpur. Located just opposite the Kuala Lumpur Convention Centre and Aquaria KLCC, we are also just less then 5 minutes from KLCC Suria Shopping Mall, Pavilion and StarHill Shopping area.Just around the corner, at Jalan P Ramlee you can find free standing restaurants, pub and clubs like the Modesto, Budaba, Beach Club, Aloha Bistro and the Maredo’s Steakhouse.All rooms are with timber flooring, free UNLIMITED multiple wireless internet access and wireless access for designated hotel public areas. A covered air-cond link bridge directly connects Impiana KLCC Hotel to the Kuala Lumpur Convention Centre and Bukit Bintang. ... more less
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- Also Known As:
- Hotel Impiana Klcc