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“Infinite Edged Pool and close proximity to City Center” 4 of 5 stars
Review of Impiana KLCC Hotel

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Impiana KLCC Hotel
Ranked #34 of 323 Hotels in Kuala Lumpur
Certificate of Excellence
Jakarta, Indonesia
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Infinite Edged Pool and close proximity to City Center”
4 of 5 stars Reviewed November 6, 2012 via mobile

Nice hotel. Got a dedicated entrance into and from Bukit Bintang Skywalk. Location is within Suria KLCC and other KLCC attractions, not to forget close proximity to Raja Chulan LRT and Pavilion Shopping Mall.

Breakfast is so so and some of the staff need etiquette education.

Biggest feats of this hotel is its infinite edged pool. Gym is so small, just forget the temptation about working out.

Helpful?
3 Thank Andre T
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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2,435 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (365)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
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English first
Level Contributor
77 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed November 5, 2012 via mobile

The room was comfortable, food was good, service with a smile, spa was heaven. The central location with skywalk to shopping centre and park all at a medium level price makes this a great place to explore KLCC.

  • Stayed November 2012
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
3 Thank KateMcKay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Queensland, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed November 4, 2012

The impiana klcc was such a pleasure to stay at. Friendly service and excellent facilities. The pool overlooks the twin Petronas towers which can be enjoyed with a few beers. The swasana spa is one the best spa's I have visited. I had a 2 hr package that was just heaven. The food is first class, each morning I had a buffet breakfast which fueled the day ahead. Thumbs up!! Hotel is located in the heart of Klcc and all the cities attractions are in close proximity. Highly recommend if visiting KL.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Stuart J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Basel, Switzerland
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed November 4, 2012

I was here for a business meeting, but wouldn't choose to stay here. Poor and slow service throughout the week and no efforts by management to make up for what I consider major failings:

I changed rooms several times.
-Smoke or stale alcohol smells which the hotel tries to hide by putting the air-con on high and 3-5 degrees.
-Cockroaches in several rooms and public toilets.
-asked to change room, and left the hotel for the afternoon, being told by the hotel that it would be dealt with whilst I was out. Complete rubbish as when I returned four hours later, nothing had been done.

Buffet breakfast and lunchhas extremely poor service and food is edible but usually cold. Don't try to order a la carte - staff can't deliver this efficiently

Room Tip: Impossible to say as the hotel is obviously renovating room by room. Some look like motel rooms, oth...
See more room tips
  • Stayed October 2012, traveled on business
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank Sarah R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oshawa, Ontario
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed November 2, 2012

The staff are lovely and helpful. The rooms are gorgeous. The infinity pool is amazing, with a view of the Petronas towers.Make sure your order the beautifully-scented eye pillow! The hotel is very conveniently located near the Petronas Towers.

  • Stayed October 2012, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Carpaccio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Penang Island, Malaysia
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed November 1, 2012

Location is good, definately !! Level 3A is link between the shopping malls around. Walking distance too to nearby bus stop which is for GO KL CITY BUS (its free). Rooms are clean. But the air con ain't cold at all. Even though you turn the switches but still hot. My room booked should be a double size bed but suddenly the receptionist said no such room available & was given 2 single bed room. Just imagine if you are travelling with your wife. And i was having a hard time explaning not to the staff but to my wife...... :P

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank LawrenceTeng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 31, 2012

Outstanding hotel and value for money and close to amenities like Bukit bintang walk and towers. KLCC as an aea is more cleanier and looks new compared to other parts of KL city which is very outdated.
Service by staff was excellent, very polite and courteous.
Hotel is abit outdated in terms of furniture in the rooms.
Buffet breakfast had variety of choices, however menu was same each day. There were security people overlooking from the top on how all diners were having breakfast each morning. You feel you are being watched at all times.
Will stay here next time (if )we come back to KL. Bukit bintang area is full of crooks and pick pockets who target tourists and the security and police are hopeless in that area and at monorail station. To all the tourists be careful of your wallets/handbags as I saw 3 incidences of thiefs running with bags/wallets at BUKIT BINTANG!!!

  • Stayed October 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank KennyMust1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Impiana KLCC Hotel

Property: Impiana KLCC Hotel
Address: Impiana Klcc Hotel & Spa 13 Jalan Pinang, Kuala Lumpur 50450, Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Spa Hotel in Kuala Lumpur
#20 Romantic Hotel in Kuala Lumpur
#22 Family Hotel in Kuala Lumpur
#26 Business Hotel in Kuala Lumpur
#32 Luxury Hotel in Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Impiana KLCC Hotel 4.5*
Number of rooms: 519
Official Description (provided by the hotel):
Within the heart of Kuala Lumpur’s bustling city centre, the Impiana KLCC Hotel is the leading business class hotel in Kuala Lumpur. Located just opposite the Kuala Lumpur Convention Centre and Aquaria KLCC, we are also just less then 5 minutes from KLCC Suria Shopping Mall, Pavilion and StarHill Shopping area.Just around the corner, at Jalan P Ramlee you can find free standing restaurants, pub and clubs like the Modesto, Budaba, Beach Club, Aloha Bistro and the Maredo’s Steakhouse.All rooms are with timber flooring, free UNLIMITED multiple wireless internet access and wireless access for designated hotel public areas. A covered air-cond link bridge directly connects Impiana KLCC Hotel to the Kuala Lumpur Convention Centre and Bukit Bintang. ... more   less 
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Also Known As:
Hotel Impiana Klcc

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