Let me start by saying this was the best hotel I've ever stayed in. I travel a lot and I've stayed in fancy hotels before but here the service made the difference.
The check-in is in 5th floor, which already is a nice touch. Upon check-in we mentioned we were on our honeymoon, so we were offered an upgrade which included a room on the top floor with a view to Petronas towers, breakfast, access to business lounge (with drinks all day) and late check out. Even though it wasn't for free, we got it with a discount.
The room was spacious, bright, modern and with an amazing view. Why leave the hotel at all? The bathroom was big, with shower and bath-tub, a good selection of amenities and installed speakers :)
Breakfast was the best I've ever seen. A wide selection of food from all over the world, fresh juices and prompt service. It takes some talent not to over-eat.
As part of our upgrade, we had access to business lounge which served appetizers and drinks around 5-7 PM. We went there with an intention to have a few drinks before dinner, but after trying out those amazing snacks, our appetite was satisfied. Then heading to the Sky Bar with good music, delish cocktails and a much-needed breeze. Like I said, you don't want to leave the hotel.
Two thumbs up - a definite wow effect!More