Traveling party was my wife, myself, 2 boys (6 & 23 months), mother & mother in law.
Firstly all the correspondence with Jake B in regards to the booking was great, all emails and inquiries were dealt with in a timely manner and requests were met as much as possible.
He met us at the apartment to go through everything and then handed off to Sharon who was so helpful in answering our questions (closest place for good Satay & Pork!!!) and recommending places to go.
Jake was able to organise the transfer to & from the airport and they supplied 2 prepaid mobile phones that you can top up in the convenience store located in the condominium. Also a baby cot & highchair were provided too.
The apartment looked exactly like it did in the photos, all the rooms were a good size and it had a great variety of amenities provided. The washing machine/dryer came in very handy. The apartment & KL guides supplied were very useful. The Wi-Fi struggled in the main bedroom when you had the door closed but nothing you can fault. The TV channels were pretty good but the only gripe came from my eldest who wanted more than C Beebies & Nick Jnr to watch (Jake said he is looking to update this).
The actual condominium had a 24hr convenience store which provided the basics (fresh milk, bread, cereals, snacks & prepaid phone top ups). Also the kid’s pool was great which made it hard to drag my two boys away from. A money changer is just around the corner too.
Food options around are pretty good but when the Shopping Mall reopens it will make it much easier to get a wider range of food.
The train station was just across the road and monorail not far away but because of our travelling party we stuck to Taxis. If you have 5 or more people you can book a Blue Taxi. It cost between 20 to 30myr to get to Bukit Bintang but we had only one issue with a metered taxi who made the trip cost 60myr by giving us the run around.
Overall the whole family loved the place and would look to stay here next time, it offers great value for money and is better than most hotels available.
Liked best:
The apartments size, condition & amenities.
Liked least:
Not having the mall open.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sep 1, 2014
Thanks for staying Jarred! Fantastic that you all had a good time in KL. We're trying out a new media server which will add more kids TV stations and are upgrading to a more powerful router to send a stronger wifi signal. Thanks for the suggestions and hope to see you again!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.