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“Good and comfortable, great service”

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The Boulevard - A St Giles Hotel
Ranked #65 of 342 Hotels in Kuala Lumpur
Singapore
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Good and comfortable, great service”
Reviewed December 4, 2012

We arrived late as we were caught in the massive jam in the city. On arrival and knowing our plight, the front desk took the initiative to upgrade us to a junior suite. This was a pleasant surprise as our room was also upgraded the last time we stayed at this hotel some years back.
Best of all is the location was shopping was at our doorsteps without the need to braise through the jams in the city.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ChuaEK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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718 reviews from our community

Traveler rating
    150
    367
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    34
    20
See reviews for
163
100
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295
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (129)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Brisbane, Australia
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed November 23, 2012

The gym here is better than Gardens or Cititel, plus the breakfast is reasonable too. Check in and out is always easier than the other hotels in this area as well. Try to spend a little bit extra if you can to get a better quality room as the lower floor ones aren't so great. Wifi in the higher level rooms is quite strong too.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank zuu2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rowland Heights, California
Level Contributor
380 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
Reviewed November 23, 2012

The hotel is located within a complex of malls and restaurants. It is easy to find decent and variety of food. The room itself is dated and definitely could use some remodeling. The service was fine, but nothing special. The breakfasts were good and the gym was functional (it has a nice view of the pool from the treadmills). All in all, a very average hotel. The hotel was right next to some pubs that cater to the westerners and can be very noisy in the evening. The Singaporean restaurant right outside of the front door is very good and should not be missed.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BigFishDiveClub
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed November 22, 2012

The location of this hotel is very good, it is connected to Mid-Valley mall. and it was just beside the new garden mall. KTM was also nearby within 5min walks and was also connected to Mid valley mall.
However, the standard hotel room was very old. the wooden furniture in the room was all torn and chips off on their edges. The bathroom was quite clean and acceptable.
It will be alright for just a 1-2 days accomodation.

  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank truewords
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seremban, Malaysia
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed November 15, 2012

I stayed here recently with my family (1 toddler + 1 infant). We checked in pretty fast. Once we got into our room (2007), we thought we could retire to bed and relax. It was disappointed that our baby cot was not set and the toilet has a massive leakage. Disappointed and asked for a room change. The process was pretty fast BUT they didn't give me a king-sized bed as the original request. Since it was a short trip...we didn't complain further.

Breakfast selection was good and we had a dip into the pool after breakfast. Pool was ok.
Check-out was pretty smooth too.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Chee_Seong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indonesia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 31, 2012

My father and I stayed in this hotel due to its closeness to ISEC where my father did his cataract surgery. Very convenient! As we didnt need to go out from Mid Valley area as all available in the megamall. Room is ok. Carpet looks dirty so we use the room slippers all the time. Bathroom is ok but during weekdays, hot water is limited. During the shower, the hot water was stop for 1 minute, happen twice during my 5 days stay. Check in and out were no problem, quick and smooth. Will stay again in this hotel next month for my father 2nd cataract surgery.

Room Tip: Book earlier though hotel website, it is cheaper.
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  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Zusany P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 24, 2012

I was in KL on business and my accommodation was booked for me by the local partner. I was booked into a twin room and the hotel was happy to change me to a room with a King Sized bed after the first night as the hotel was fully booked when I arrived late in the evening. I didn't have much interaction with the front desk staff but when I did I found them friendly and helpful. My check-in and check-out was handled promptly.

My room was a good size, quiet and comfortable and the housekeeping was of a high standard. The decor of the rooms is a bit tired but the hotel has started on a refurbishment program that will take approximately 12 months, so this will improve. There was plenty of choice from the breakfast menu although the mini muffins are undercooked. At approximately $100AUD I thought it was good value and would rate it as a 3.5 to 4 star hotel.

The hotel is linked to the Mid Valley Mall which is a huge and popular shopping mall with mid-range shops and the Gardens Mall which is more up market. The malls are open until 10.00pm and there are numerous food outlets with plenty of choice of local and international food. It is also only a few minutes walk from the Light Rail Train station and easy to get into the KL city centre. Public transport is very cheap and easy to use.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jane S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Boulevard - A St Giles Hotel

Property: The Boulevard - A St Giles Hotel
Address: Mid Valley Expressway, Kuala Lumpur 59200, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#34 Business Hotel in Kuala Lumpur
#36 Romantic Hotel in Kuala Lumpur
#52 Luxury Hotel in Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Boulevard - A St Giles Hotel 4*
Number of rooms: 390
Official Description (provided by the hotel):
Located strategically in Mid Valley City; one of the most modern and integrated leisure, dining, entertainment and shopping destination in Kuala Lumpur, the 390-room Boulevard Hotel is easily accessible to major commercial hubs and popular tourist attractions. Adjoining to the hotel is the popular Mid Valley Megamall and the upscale Gardens Mall, with over 630 retails, dining and entertainment outlets. The hotel offers a choice of rooms including Executive Rooms and Studio Suites with FREE WIFI - perfect for business or family getaways. A variety of gastronomic delights is available at the 24-hour Wild Rice Restaurant, whereas Flutes Living Room is the place to unwind and enjoy your favourite cocktail. For the health conscious, there is an outdoor swimming pool and a gymnasium. ... more   less 
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Also Known As:
Boulevard Kuala Lumpur
Kuala Lumpur Boulevard Hotel
Boulevard Hotel Kuala Lumpur

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