Stay for 1 nite with 2 Rooms. Overall im ok with the rooms. Check in time take VERY long time to entertained. 1 guest take about 15 - 20 minutes to issue the key.
2 of Front office staff were cant wait to finished their duty. It show in front of Guest and this is so not professional for those who work in hospitality industry.
Im not satisfied with the F&B site. Bring 5 persons for Ramadhan Buffet Dinner and they located us in the ballroom.. Estimated around 22 tables (110 pax Estimated)
All main items finished at 7.30pm right after Berbuka Puasa. No food replenishment. I had Talked to one of the staff and she said "Yes sir we will refill the food"..but after then she and the rest of staff were missing without any action. There is only 2 youngster staff clearing the whole table.
Dont let me tell you the situation during the Sahur time. JUST LIKE A ZOO.
I WILL NOT COME TO THIS HOTEL ANYMORE. NO MATTER WHAT.
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