We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent place for conference”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Hilton Kuala Lumpur
Ranked #14 of 350 Hotels in Kuala Lumpur
Certificate of Excellence
Reviewed June 8, 2014

I was here for a large conference. My room was basically a suite with lots of amenities. The breakfast in the Executive Lounge was terrific--lots of options and wide choice. (Friends said the breakfast downstairs was similar). Good wi-fi and very courteous staff. My only quibble is that as a runner I found this was a dreadful location --surrounded by highways and even at 5:30Am tough to cross and navigate. But there is a good gym as well.

Room Tip: Mine was on the 27th floor and extremely quiet. No complaints from others I knew about their rooms...
See more room tips
  • Stayed: May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank berkeleyscubapro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this reviewResponded June 12, 2014

Dear Guest,

Thank you for the great review. We sincerely appreciate your feedback.

Unfortunately everywhere in KL is unfriendly to pedestrians or runners. On your next visit please see our concierge and we can advise how to access the adjacent lake gardens (central park of KL).

We look forward to welcoming you back.

Sincerely

Mr Jamie A Mead
General Manager
Hilton Kuala Lumpur

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (4,412)
Traveler rating
Traveler type
Time of year
Language
  • More languages

2,385 - 2,391 of 4,412 reviews

Reviewed June 6, 2014 via mobile

Great location, and great bathroom.

However, little things service related that is really not up to standard considering it's a Hilton brand name and the premium it charges. For example, a few of the toiletries in the room like shower cap and grooming kit have the boxes there, but they were empty!! Never happened to me anywhere else before.

Check in was really slow as well, check out was average tho.

Stayed: June 2014, traveled on business
1  Thank Kai O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this reviewResponded June 12, 2014

Dear Guest,

Thank you for your review and my sincere apologies for the housekeeping issue. This is definitely not the standard of Hilton Kuala Lumpur and our Executive Housekeeper will ensure there is no reoccurrence. I must say this is most unusual and the first time such an issue has been reported.

Sincerely

Mr Jamie A Mead
General Manager
Hilton Kuala Lumpur

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 6, 2014 via mobile

I have been to many hotels. I try to go to 1 hotel a month for a break and the KL HILTON is very pricey. Room is not properly laid out which makes it really small even for an Executive Plus Room but the most annoying is that bottles water is only limited to 4 a day :( breakfast is also chargeable although you have booked the Executive room. Need to pay for everything here... Be prepared to pay for almost every service

Stayed: June 2014
Thank KimLengW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this reviewResponded June 12, 2014

Dear Guest,

I am very disappointed to receive your comments. In order to clarify for readers of this forum I have provided further information on our guestrooms and services and facilities below.

Hilton Kuala Lumpur has one of the largest guest rooms in KL with Executive Plus at 44m2-48m2.

Executive Guestrooms include a full breakfast in the Executive Lounge or in Vasco's Restaurant.

Bottled water (4) is placed in guestrooms and replenished daily. Unlimited water and non alcoholic beverages are available in the Executive Lounge from 6am-11pm 7 days. Additional guest room bottled water is available from housekeeping 24 hours and is also replaced on turndown every evening.

Sincerely

Mr Jamie A Mead
General Manager
Hilton Kuala Lumpur

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 4, 2014 via mobile

I am usually not a fan of Hiltons but this has proven to be the exception. Location is great just across the train station with a direct link to the airport. I was on the executive floor - which I recommend strongly - and so had great views and free wifi. The rooms are large and very nicely designed with a big shower and a separate big bath tub that is open towards the bedroom: I loved the modern design and the loft style. The wooden floor is nice although a little old. Best thing of the stay though was the executive lounge: the best I have ever seen, with high ceilings, amazing views, and absolutely fantastic food, including cooked breakfast. I was here on business but - for the first time in my life - I would actually choose this Hilton if I was on holiday.

  • Stayed: May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
3  Thank whiterabbitjb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this reviewResponded June 12, 2014

Dear Guest,

Thank you for the wonderful review and in particular your comments on our guest room and Executive Lounge.

We are very proud of Hilton Kuala Lumpur and the team and I will make every effort to ensure that we continue to be one of the best Hilton properties and our Flagship in SEA.

Sincerely

Mr Jamie A Mead
General Manager
Hilton Kuala Lumpur

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 3, 2014

A fantastic hotel in a great location.
Spent a good time in this hotel and it is our hotel of choice,
The location from the station is fantastic, plus the rail links are excellent for town, market's and more importantly the Airport a simple 28 min journey to the terminal....and cheap!

Great rooms. restaurants and the team there really make you feel welcome, and considering the size of the hotel that is some fete

The lounge has the best team of waiter's who are led by a personable manager who always makes you welcome, along with the resident singers on stage 7 nights a week

Fully worth a visit

Room Tip: High Floor, facing the lake
See more room tips
  • Stayed: May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Dave C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this reviewResponded June 4, 2014

Dear Guest,

Thank you for the lovely review.

It is fantastic to know that you had a great stay and that you enjoyed our hospitality.

We look forward to welcoming you back.

Sincerely

Mr Jamie A Mead
General Manager
Hilton Kuala Lumpur

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 3, 2014

Have stayed in other places in Kuala Lumpur, but I prefer the Hilton! Amazing views of green, great poolside area, attentive service and fab food, beautiful restaurant, nice spacious rooms with luxurious bathroom. A top destination fro KL, very convenient for discovering the city because of commute options. Great!

  • Stayed: February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Clippertje
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this reviewResponded June 4, 2014

Dear Guest,

Thank you for your 5/5 review and it is wonderful to know you truly enjoyed you stay.

I am also very pleased that you appreciated our commitment to Quality and every member at the hotel is focussed on ensuring we deliver a great hospitality experience. I would however like to clarify for readers of this forum that whilst we are committed to consistent true/genuine quality (old fashioned) Hilton KL is not an old hotel and is one of the newest upper upscale hotels in Kuala Lumpur.

The team and I thank you for taking the time to share your experience and we look forward to welcoming you back!

Sincerely

Mr Jamie A Mead
General Manager
Hilton Kuala Lumpur

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 1, 2014

Stayed there for 3 nights very recently and I have nothing but praise for the hotel, the staff, and the facilities.
It is located at the KL Sentral hub, with it's "twin sister" hotel, Le Meridien, occupying the next block. Sentral is where the fast train from the airport will end, the Light Rail Transit has a station, and the long distance railways have their main station. Getting here by public transport is therefor a breeze.

It IS a five star hotel, so prices are not cheap for KL, but the standard package with breakfast gives you a lovely modern room, a fabulous breakfast and all the facilities of this hotel. Great restaurants (Graze and Chynna and Ikateru are all award-winning) are in house, while in the connected Le Meridien hotel, Prime is a famous, but Uber-expensive, steak place.

Cheapo eats are available in the Sentral complex, and Brickfields, KL's Little India is a three minute walk for authentic and cheap Indian food.

Room Tip: Higher floors for the view, and best are rooms with a view of the Lake Gardens (Taman Tasik Perdana)
See more room tips
  • Stayed: May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank gsbones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton_Kuala_Lumpur, General Manager at Hilton Kuala Lumpur, responded to this reviewResponded June 2, 2014

Dear Guest,

Thank you for the great review. My team and I sincerely appreciate the time taken to share your experience and also your feedback.

I am very pleased that you enjoyed our hotel facilities and restaurants and I will pass on your feedback to the team. It's also pleasing to know that you found the KLIA Express to be a quick and convenient way to access the city from KLIA and KLIA2 (Airports).

Hilton Kuala Lumpur and Le Meridien Kuala Lumpur are adjacent towers however the hotels are distinctly different in size, style and experience. Hilton is the larger and more upscale property and all guestrooms feature open-plan four point bathrooms (separate bath, shower, toilet, vanity) and floor to ceiling windows with uninterrupted views. Hilton is also home to 11 award winning restaurants and bars and very expansive banquet/event facilities spanning 20,000m2.

The team and I look forward to welcoming you back and wish you safe onward travels.

Sincerely

Mr Jamie A Mead
General Manager
Hilton Kuala Lumpur

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Kuala Lumpur hotels
3 mi away
DoubleTree by Hilton Kuala Lumpur
0.1 mi away
Le Meridien Kuala Lumpur
Le Meridien Kuala Lumpur
#12 of 350 in Kuala Lumpur
2,889 reviews
2.3 mi away
Mandarin Oriental, Kuala Lumpur
Show Prices
Show Prices
Show Prices
2.4 mi away
Traders Hotel, Kuala Lumpur
Traders Hotel, Kuala Lumpur
#8 of 350 in Kuala Lumpur
10,143 reviews
1.9 mi away
Shangri-La Hotel Kuala Lumpur
Shangri-La Hotel Kuala Lumpur
#5 of 350 in Kuala Lumpur
7,411 reviews
0.2 mi away
Aloft Kuala Lumpur Sentral
Aloft Kuala Lumpur Sentral
#17 of 350 in Kuala Lumpur
3,405 reviews
Show Prices
Show Prices
Show Prices

Been to Hilton Kuala Lumpur? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Kuala Lumpur

Address: 3 Jalan Stesen Sentral, Kuala Lumpur 50470, Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Business Hotel in Kuala Lumpur
#10 Spa Hotel in Kuala Lumpur
#14 Luxury Hotel in Kuala Lumpur
#19 Family Hotel in Kuala Lumpur
#19 Romantic Hotel in Kuala Lumpur
Price Range: $81 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Kuala Lumpur 5*
Number of rooms: 499
Official Description (provided by the hotel):
Experience this vibrant city at its best at the Hilton Kuala Lumpur hotel, located just 28 minutes from Kuala Lumpur International Airport and 33 minutes from Kuala Lumpur International Airport 2 by KLIA Ekspres train. Gaze out on Kuala Lumpur's city center while swimming laps of the hotel pool, featuring a tropical sun deck, or indulge in a holistic spa treatment. The hotel boasts 14 lavish meeting rooms including the magnificent Grand Ballroom, mid-size Sentral Ballroom and the sophisticated multi-event leveL7even. Services for meetings, events and outside catering are designed to meet every event need. Executive rooms and suites include access to the Executive Lounge and complimentary WiFi. Experience an array of additional benefits including complimentary breakfast, afternoon tea, all-day refreshments, and evening cocktails. The hotel provides 10 stellar choices for dining and entertainment, from business brunches to pre-dinner drinks and everything in between. Hilton Kuala Lumpur has been awarded Malaysia's Leading Business Hotel 2015 by The World Travel Awards™. The hotel's modern European restaurant, GRAZE won accolade as Malaysia Tatler – Best Restaurant 2015. Hilton Kuala Lumpur also won the TripAdvisor Travelers’ Choice® award for 2015 in the Top 25 Luxury Hotels – Malaysia category. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Hilton EMEA, Agoda, Travelocity, Orbitz, getaroom.com, Hotwire, HotelQuickly, Evoline ltd, Cancelon and TripOnline SA so you can book your Hilton Kuala Lumpur reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Kuala Lumpur Hotel Kuala Lumpur
Hilton International Kuala Lumpur
Kuala Lumpur Hilton

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing