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Cititel Express
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45 - 50 of 228 reviews
Reviewed May 12, 2014

Hi, lets be honest...which place in KL offers you view of the twin towers, breakfast and a room with tv, clean toilet, shower & car park in the centre of the city for less than 50SGD? This place does..there is also an in house massage/foot reflex service which we tried and found to be okay....although they charged a bit more when we paid using Sing dollar :(.

However, the best part is the view of the Twin towers, clean room & price...period.
Few minutes walk from Sogo...a mega mall...Little India is a further few mins away. Lots of convenience stores, money changers & food places nearby.

Here is the catch...since the hotel is next to the wet market....do not open the windows of your room in case you are staying in a room with a view of the towers...the smell can be very strong at times. This probably explains the very very reasonable price they charge :)
We stayed here for 1 night since we wanted to rest a bit before returning to SG from the highlands.

Room Tip: ask for a room on high floor >8 with view of twin towers
  • Stayed: July 2013, traveled with family
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Thank xxplorer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CEKL, Manager at Cititel Express, responded to this reviewResponded May 15, 2014

Dear Value customer

Thank you for your comment in trip advisor. For your info you can get a free transport 'Go KL' to go to Sogo & Masjid Jamid. The bas stop is just beside our hotel only.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 9, 2014

Hotel is a bit old and jaded. Advantage is its location; very close to Chow Kit monorail station and some good Indian restaurants. Rooms are small but relatively clean. Breakfast is good. I like the coffee here served with fresh bread and kaya. Biggest disadvantage is the lack of English knowledge. Nobody understands or speaks English. All channels in the room tv are either Malay or Chinese. If you want a budget stay for 1-2 nights, this hotel is ok for you.

  • Stayed: December 2013, traveled on business
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Thank RSDhar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CEKL, Manager at Cititel Express, responded to this reviewResponded April 15, 2014

Dear RS Dhar

Thank you on your comment in the tripadvisor.
We do appreciate your comment and will highlight to the department concern

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 8, 2014 via mobile

I ask for queen bed but give 2 single bed,the staff was unfriendly at all.i have to check in late becouse of my fight the staf dont even helf us with our bag.the key card have to try over and over again.not a family friendly to stay.to much noise in the middle of night.i can hear people running in the hallway.i highly not recomended any parent with chlid too stay here.the glass on the table can be move and can hurt your chlid.in the picture the room was with carpet but when i get in.it was tiles! Never stay here again!

Stayed: April 2014
Thank Izzatulaini1811
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CEKL, Manager at Cititel Express, responded to this reviewResponded April 15, 2014

Dear izzatulaini1811

Thank you for your comment in tripadvisor

Firstly your booking is for the standard room all our standard room without carpet and there is no queen bed for your standard room. However if you request for a carpet room and queen bed we do have it at the superior room type.

Secondly all guest must used the key card to go to the floor. Should there be any disturbance guest can always informed our reception on the situation.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 26, 2014

Come and stay there with group from Office last October. The hotel was nice and clean enough. I was stayed at family room, but not Petronas Tower view. The room was big, including the bathroom and more spaces to put our luggage. It has it all, hairdryer, stock of mineral water, tea & coffee everyday.

Peak at friends room to look Petronas Tower from the distance at night and its so pretty. Better if you want to stay here, look for the windows with Petronas view instead.

The breakfast might become a little problem. Even there're plenty of choices, but tasteless. Luckily, there's a 7 Eleven next block.

If you want to take a bus, walk a bit to the shelter and just jump into the bus. Otherwise, use the Monorail, Chow Kit station. Just walk within 5-10 minutes, you can go everywhere. If you love Chane Bread, there's a stall before the station. Taste good and cheap too.

Room Tip: Ask for room with Twin Tower View
  • Stayed: October 2013, traveled with friends
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1  Thank SimplyVeva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CEKL, Manager at Cititel Express, responded to this reviewResponded April 3, 2014

Dear Value Customer

thank you for your comment in the tripadvisor .We will take not of your comment.

Thank you

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 5, 2014

This hotel is alright for the cost, but I would advise that you spend most of your time out. It is located in KL but the street it is on seems to be low class. Our room window had a view of the petronas towers which was nice but it also had a view of these Muslim slums. We knew the slums were Muslim because early every morning we could hear them praying since they used a megaphone.
When we first arrived our bathroom smelled like old urine. We told the front desk about it and the next day the smell was gone. The shower in our bathroom leaked a lot so you had to aim the shower head towards the wall so water would not get on the bathroom floor.
The safe in our room had low battery and we had to call the front desk 3 times before they sent someone to put new batteries in it. I think it took so long because we called late at night.
The breakfast had a pretty wide range of foods and everything was kept in stock. Overall I liked their breakfast.
Almost all of our interactions with the staff was positive. They were helpful and attentive when you spoke to them in person.

  • Stayed: February 2014, traveled with family
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1  Thank MicheIIe2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CEKL, Manager at Cititel Express, responded to this reviewResponded April 3, 2014

Dear value customer

Thank you for your time in writing your comment in trip advisor.
We will take not of any comment you highlighted.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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