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Reviewed October 11, 2012

I booked the ZON for the weekend of my lil brother's graduation ceremony. I chose the ZON for its location and was recommended by a friend who went in a group.

I originally wanted to book the ZON last year when my cousins came to KL for my sister's wedding but it was fully booked then. As a (poor) replacement I booked Duta Vista instead and was very disappointed. The ZON was of the same quality (i.e. old, musty smelling apartment), but the staff made up for the room quality by being attentive and friendly. The proximity to KLCC was a bonus too as I didn't have to worry about my dad travelling to the city on the LRT when he could just walk to nearby attractions.

I will probably book the ZON again if family come to visit. This 'probably' may change into a 'definitely' if management spruces up the rooms a bit -- fresh coat of paint, better lighting, thorough carpet cleaning. Overall it was a nice weekend away spent with loved ones to celebrate a loved one.

Room tip: Ask for rooms higher up for a view of KLCC park
Date of stay: October 2012
  • Trip type: Traveled with family
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Thank TravellingFish_87
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 10, 2012

Although I had previously said we wouldn't stay here again, we were only in KL for one night, we have stayed at The Zon twice before, one good experience and one not so good, and we like the location we decided to stay again for this one night!

Once again the staff are wonderful - extremley polite and very helpful.

We were given a non-smoking room in the Nuri block and this time it didn't smell like smokes at all. The room looked like it had been freshly painted, the powerboards on the wall weren't falling off, the beds were clean, the kitchen was clean. The only strange thing was finding false eyelashes left in the bathroom???

The rooms are spacious, the views are great, the staff is friendly, the location is great! The pool is nice and clean as always. Sure its not huge but it's lovely and the views from the pool area are fantastic. Swimming with the Petronas towers in the background is just beautiful.

I find the breakfast menus a personal choice. There is alot to chose from but it depends on what you like. Personally I don't like big breakfasts or hot cooked meals. I just had some toast and fruit - that was satisfying enough.

We left our bags at the hotel after checkout as we didn't have to be at the airport until late at night. They were happy to store our bags and then helped to load them into the vehicle when we returned.

This visit was hassle free, trouble free, clean, acceptable and rather nice. We will possibly stay here again next time when we are in KL.

Room tip: Book the Nuri block and if you have children make sure you ask for the non-smoking floor.
Date of stay: October 2012
  • Trip type: Traveled with family
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1  Thank travellingwoodburys
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 9, 2012

Great location, but rude and unprofessional staff marred the whole experience for the the friend I booked into the Zon. Having raved him about Malaysian service and culture, my embarrassment for the experience he had during his two nights there is palpable. Such poor customer care and service made it not worth the money or its location.

Date of stay: October 2012
  • Trip type: Traveled solo
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2  Thank Shamila U
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 9, 2012

The Zon is well positioned about a 5 minute (if that) walk to KLCC. The rooms are old but the beds are extremely comfortable. We had a problem with aircon on 2 seperate occasions and it took about 8 hours before maintenance came up after constant queries. The pool is good. The restaurant food is usually cold (breakfast) as the burners under the tray are to small to keep things warm. But there is variety. We ate in the restaurant twice for tea because we had vouchers, a warning only eat there if you are not paying as it really is rubbish. Overall the accomodation was fine and it was a t a good price.

Date of stay: October 2012
  • Trip type: Traveled with family
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Thank Aaron6969
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 7, 2012

Worn out. Reasonably clean, but in dire need of thorough renovation. Not worth what they are charging, not even close. The location, though good for business, is not as good as Bukit Bintang for having things to do. Arranged a ride to the airport a day before with the concierge because I needed a car at 6:15 am. The next morning, there was no car waiting. They recovered from their gaffe pretty quickly, and had me the house van by 6:20.

Room tip: Perhaps the upgrade to a higher priced room will get you a renovated room?
Date of stay: October 2012
  • Trip type: Traveled with family
    • Value
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Thank brittncathya
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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