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“Overrated”

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Hotel Maison Boutique
Ranked #42 of 342 Hotels in Kuala Lumpur
Certificate of Excellence
Malaysia
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Overrated”
Reviewed February 1, 2014 via mobile

This hotel is clean & nice but for this price, I could have stayed in a Better hotel as this hotel had no parking of its own. I am disappointed. The ratings are overrated.

The bathroom and toilet is really weird. The bathroom n toilet for is shared. If the toilet is closed, bathroom is open and vice versa.

There's no shopping around this area.

But the hotel is clean and staff is very friendly. I Hope tomorrow breakfast will be good.

Stayed February 2014, traveled with family
Helpful?
1 Thank meikhuan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SentralPudu, Manager at Hotel Maison Boutique, responded to this review, May 28, 2014
Dear meikhuan,

Greetings from Hotel Maison Boutique!

Thank you so much for taking time to share your experiences with other Tripadvisor visitors about your recent stay with us.

We are glad that you are overall happy with the services rendered throughout your stay and it is very pleasing to learn that the room was up to mark and you find our staffs are helpful. I shall definitely share your positive feedback with our teams.

To share more, Hotel Maison Boutique is walking distance to Berjaya Times Square shopping mall and also to two (2) other medium mall, Shaw Parade & Plaza Pudu. It is also close to most of the transportation hub such as Monorail (Imbi Station), Star Line LRT (Pudu Station) and the main Bus Terminal (Pudu Sentral Terminal).

For the convenience of guests, Hotel Maison Boutique do provide FREE shuttle service that operating at 10.00am , 12.00nn & 3.00pm, pick-up service based on appointment basic to selected vicinity (Berjaya Times Square Shaopping Mall, KL Sentral, Central Market and Petaling Street).

I hope you will be able to visit again in the not too distant future and look forward to the opportunity of welcoming you back on your next trip.

Take care and be well.

Best regards,
Danny Chan
Hotel Operation Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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414 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
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English first
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 16, 2014

New, cosy..very cosy. Would come back here again. Place is nearby to changkat party area but far enough to avoid noise n crowd. N i simply loved the breakfast selection n the dining room was again.cosy. nicely done. Stayed in the regular rooms n liked it enough..

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Minalosani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SentralPudu, General Manager at Hotel Maison Boutique, responded to this review, March 23, 2014
Dear Sir / Madam,

Greetings from Hotel Maison Boutique!

Thank you so much for taking time to share your experiences with other Tripadvisor visitors about your recent stay with us.

We are glad that you are overall happy with the services rendered throughout your stay and it is very pleasing to learn that the room was up to mark and you experienced the comfortability & satisfactions in Hotel Maison Boutique.

I hope you will be able to visit again in the not too distant future and look forward to the opportunity of welcoming you back on your next trip.

Thank you and best regards.
Group General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johor Bahru, Malaysia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed January 9, 2014

The premise of the hotel with its themed rooms sounded really interesting and it did not disappoint! We got upgraded to the James Bond suite when we checked-in on a Saturday afternoon and I was really amazed by all the details in the room like the gun shaped lamps, 007 carpet, James Bond DVDs, etc.

The room was spacious, clean and came with a nice big bed and faux fireplace!

The staff were also very helpful, two thumbs up! Highly recommend this boutique hotel if you don't mind the very old surroundings since its quite near the shopping malls and attractions in KL. Would not recommend walking around the area at night though.

Room Tip: The James Bond suite will not be suitable for families since since the bathroom door can't be lo...
See more room tips
  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank tadtad87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SentralPudu, General Manager at Hotel Maison Boutique, responded to this review, March 23, 2014
Dear Sir / Madam,

Greetings from Hotel Maison Boutique!

Thank you so much for taking time to share your experiences with other Tripadvisor visitors about your recent stay with us.

We are glad that you are overall happy with the services rendered throughout your stay and it is very pleasing to learn that the room was up to mark and you find our staffs are helpful.

To share more, Hotel Maison Boutique is walking distance to Berjaya Times Square shopping mall and also to two (2) other medium mall, Shaw Parade & Plaza Pudu. It is also close to most of the transportation hub such as Monorail (Imbi Station), Star Line LRT (Pudu Station) and the main Bus Terminal (Pudu Sentral Terminal).

For the convenience of guests, Hotel Maison Boutique do provide FREE shuttle service that operating at 9.30am & 3.00pm, pick-up service based on appointment basic to selected vicinity (Berjaya Times Square Shaopping Mall, KL Sentral, Central Market and Petaling Street).

I hope you will be able to visit again in the not too distant future and look forward to the opportunity of welcoming you back on your next trip.

Thank you and best regards.
Group General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seoul, South Korea
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed January 2, 2014

We recently stayed in the Eiffel room and had a fantastic time. The room was new and had a fun twist to it. The breakfast was very good and the restaurant has fantastic food. I recommend liking their Facebook page to see the daily deals at their restaurant. We saw it and got 50% off some absolutely amazing fish & chips and a free brownie! The location wasn't a little hard for a taxi to initially find, but we had no problems after that. Overall a fun experience that was a little different than the normal hotels.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank kmp920
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SentralPudu, General Manager at Hotel Maison Boutique, responded to this review, March 23, 2014
Dear Sir / Madam,

Greetings from Hotel Maison Boutique!

Thank you so much for taking time to share your experiences with other Tripadvisor visitors about your recent stay with us.

We are glad that you are overall happy with the services rendered throughout your stay and it is very pleasing to learn that the room was up to mark. I shall definitely share your positive feedback with our teams.

To share more, Hotel Maison Boutique is walking distance to Berjaya Times Square shopping mall and also to two (2) other medium mall, Shaw Parade & Plaza Pudu. It is also close to most of the transportation hub such as Monorail (Imbi Station), Star Line LRT (Pudu Station) and the main Bus Terminal (Pudu Sentral Terminal).

For the convenience of guests, Hotel Maison Boutique do provide FREE shuttle service that operating at 9.30am & 3.00pm, pick-up service based on appointment basic to selected vicinity (Berjaya Times Square Shaopping Mall, KL Sentral, Central Market and Petaling Street).

I hope you will be able to visit again in the not too distant future and look forward to the opportunity of welcoming you back on your next trip.

Thank you and best regards.
Group General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bologna, Italy
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed December 30, 2013

Lovely hotel, staff were incredibly friendly and helpful. Very calm atmosphere and very clean. Breakfast was great! A bit far from the main tourist area but easy to reach on the monorail. We will definitely stay here again when we come back to KL.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank CFBBologna_Italy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SentralPudu, General Manager at Hotel Maison Boutique, responded to this review, March 23, 2014
Dear Sir / Madam,

Greetings from Hotel Maison Boutique!

Thank you so much for taking time to share your experiences with other Tripadvisor visitors about your recent stay with us.

We are glad that you are overall happy with the services rendered throughout your stay and it is very pleasing to learn that the room was up to mark and you find our staffs are friendly and helpful.

To share more, Hotel Maison Boutique is walking distance to Berjaya Times Square shopping mall and also to two (2) other medium mall, Shaw Parade & Plaza Pudu. It is also close to most of the transportation hub such as Monorail (Imbi Station), Star Line LRT (Pudu Station) and the main Bus Terminal (Pudu Sentral Terminal).

For the convenience of guests, Hotel Maison Boutique do provide FREE shuttle service that operating at 9.30am & 3.00pm, pick-up service based on appointment basic to selected vicinity (Berjaya Times Square Shaopping Mall, KL Sentral, Central Market and Petaling Street).

I hope you will be able to visit again in the not too distant future and look forward to the opportunity of welcoming you back on your next trip.

Thank you and best regards.
Group General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Level Contributor
47 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed December 25, 2013

We were in KL for 2 days on our way to Langkawi. Had booked this Hotel through Agoda after going through the great reviews by fellow travelers. Found this hotel to be great for the price they are charging. I will list down the positives and Negatives based on the experience I had:

Positives:
1. We reached the hotel at 9 am and all rooms were fully booked. So did not get early check in. But the receptionist guided us to the reading lunge area and made us comfortable there. Promised that as soon as the room is free they will allocate us. Within 1 hour we got a room and they had upgraded us to a theme room called Pink. Loved the room. More than me my daughter was delighted with the room. The room was nicely done with Pink shades all over. Even the carpet, ceiling had a pink arch. They have ensured that everything in the room including the dustbin goes with the theme.
2. Room was very clean and spacious.
3. Breakfast had limited choice but had great test and fresh. We enjoyed the breakfast a lot. Tried the western as well as local food.
4. Staff members were eager to help, prompt in service and quality of service was good. They provided all information regarding food options nearby, places to visit and things to do not to do etc. even the restaurant staff were very courteous and helpful.
5. Drop facility to key places in city like KLCC, Sentral, Bukit Bintanfg etc thrice a day. Helps in avoiding taxis for one way.
6. Fast WIFI in the room and common area.
7. Shopping complex like Berjaya Time Square is 5 minutes’ walk from the hotel. It has lot of food, entertainment options including an indoor theme park. Good place to shop as well.


Negatives:
1. Location of the hotel is not good. If you walk out of the lobby you will feel like a warehouse zone. If you want to stay for few days and just want to enjoy a walk outside the hotel, then this is not the place for you.
2. I did not like the bathroom/toilet layout in my room. The bath area does not have enclosure and comes 1st after the door. So every time someone need to go to the toilet, have to cross the wet area. The bath area has a door that cannot be locked. There is a further door enclosing the toilet area that can be locked. Could not understand the logic.
3. Washbasin is provided outside the bathroom. Good part is it can be used even if someone is using the bathroom. But can make that area bit wet.
4. Its a new hotel and relatively smaller. So taxi guys do not know this. Just tell them to take you behind hotel Furama or take a location map print out.

Taxi cost to the hotel from airport will be approximately 70 to 75 MR in budget taxi. Always ask for metered taxi.

Staff members attitude and cleanliness of the hotel made our stay very good. Will definitely consider this hotel again if I visit KL next time.

Room Tip: Theme rooms are really great.
See more room tips
  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Saswat P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SentralPudu, General Manager at Hotel Maison Boutique, responded to this review, March 23, 2014
Dear Sir / Madam,

Greetings from Hotel Maison Boutique!

Thank you so much for taking time to share your experiences with other Tripadvisor visitors about your recent stay with us.

We are glad that you are overall happy with the services rendered throughout your stay and it is very pleasing to learn that the room was up to mark and you experienced the comfortability & satisfactions in Hotel Maison Boutique. On top of that, we are truly appreciate with your positive feedback toward the staffs as it is pouring the inclination for us to serve even better.

To share more, Hotel Maison Boutique is walking distance to Berjaya Times Square shopping mall and also to two (2) other medium mall, Shaw Parade & Plaza Pudu. It is also close to most of the transportation hub such as Monorail (Imbi Station), Star Line LRT (Pudu Station) and the main Bus Terminal (Pudu Sentral Terminal).

For the convenience of guests, Hotel Maison Boutique do provide FREE shuttle service that operating at 9.30am & 3.00pm, pick-up service based on appointment basic to selected vicinity (Berjaya Times Square Shaopping Mall, KL Sentral, Central Market and Petaling Street).

I hope you will be able to visit again in the not too distant future and look forward to the opportunity of welcoming you back on your next trip.

Thank you and best regards.
Group General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Weymouth, United Kingdom
Level Contributor
57 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed December 18, 2013

I've not stayed at many Boutique hotels before but this one was certainly different! Uniquely themed rooms (we stayed in the princess one I think, lots of silver furniture), a nice large bathroom and a comfy bed. This room was not one of the top suites but the next level down. Breakfast was good with a reasonable choice of food and once the hotel was found the location was easy to get to (did take a bit of finding as we made our own way there via the monorail). Set in a rougher part of the city but very clean and shiny and good to see something different out there.

Room Tip: Pay a little more for something a bit different!
See more room tips
  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank chefchrisw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SentralPudu, General Manager at Hotel Maison Boutique, responded to this review, March 23, 2014
Dear Sir / Madam,

Greetings from Hotel Maison Boutique!

Thank you so much for taking time to share your experiences with other Tripadvisor visitors about your recent stay with us.

We are glad that you are overall happy with the services rendered throughout your stay and it is very pleasing to learn that the Princess Suite was up to mark and you experienced the comfortability & satisfactions in Hotel Maison Boutique.

Most importantly, your recognition toward the design of the room is pouring us with great pleasure of being contended to be unique and exclusive (the real definition of boutique); as this is the first inspiration of the establishment of Hotel Maison Boutique (HMB).

To share more, Hotel Maison Boutique is walking distance to Berjaya Times Square shopping mall and also to two (2) other medium mall, Shaw Parade & Plaza Pudu. It is also close to most of the transportation hub such as Monorail (Imbi Station), Star Line LRT (Pudu Station) and the main Bus Terminal (Pudu Sentral Terminal).

For the convenience of guests, Hotel Maison Boutique do provide FREE shuttle service that operating at 9.30am & 3.00pm, pick-up service based on appointment basic to selected vicinity (Berjaya Times Square Shaopping Mall, KL Sentral, Central Market and Petaling Street).

I hope you will be able to visit again in the not too distant future and look forward to the opportunity of welcoming you back on your next trip.

Thank you and best regards.
Group General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Maison Boutique

Property: Hotel Maison Boutique
Address: No. 36 & 38 Jalan Baba, Kuala Lumpur 55100, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #42 of 342 Hotels in Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Maison Boutique 3*
Number of rooms: 42
Official Description (provided by the hotel):
With over 18 theme-inspired rooms set to amaze, your Maison stay is laden with great appeal, comfort and value for living concepts. The interior design themes that of ‘Space Odyssey’, ‘Atlantis’, ‘Super Star’, ‘Fairy Tale’ and many more.Creating something new...The Hotel Maison Boutique, in its quest to spruce and liven up the hotel scene, believes it has something unique to offer; nuggets of inspirations abodes you'll probably thought only exist in Vegas or Paris.Until now.Come August 2013, step into KL's first and one-of'its kind boutique hotel where thematic rooms merge "rest, experiential and memories" to unique levels as you keep company with iconic names in the entertainment world, rejuvenate your senses in different realms and partake serene, restful surroundings. All in a very cosy 4-storey enclave located off Jalan Changkat Thamby Dollah, near Jalan Pudu, that is also close to the heart of the city's popular shopping destinations.(Managed by Hotel Sentral Management Sdn Bhd) ... more   less 
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