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Hotel Maison Boutique
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Reviews (465)
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Reviewed December 30, 2013

Lovely hotel, staff were incredibly friendly and helpful. Very calm atmosphere and very clean. Breakfast was great! A bit far from the main tourist area but easy to reach on the monorail. We will definitely stay here again when we come back to KL.

  • Stayed: December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
5  Thank CFBBologna_Italy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SentralPudu, General Manager at Hotel Maison Boutique, responded to this reviewResponded March 23, 2014

Dear Sir / Madam,

Greetings from Hotel Maison Boutique!

Thank you so much for taking time to share your experiences with other Tripadvisor visitors about your recent stay with us.

We are glad that you are overall happy with the services rendered throughout your stay and it is very pleasing to learn that the room was up to mark and you find our staffs are friendly and helpful.

To share more, Hotel Maison Boutique is walking distance to Berjaya Times Square shopping mall and also to two (2) other medium mall, Shaw Parade & Plaza Pudu. It is also close to most of the transportation hub such as Monorail (Imbi Station), Star Line LRT (Pudu Station) and the main Bus Terminal (Pudu Sentral Terminal).

For the convenience of guests, Hotel Maison Boutique do provide FREE shuttle service that operating at 9.30am & 3.00pm, pick-up service based on appointment basic to selected vicinity (Berjaya Times Square Shaopping Mall, KL Sentral, Central Market and Petaling Street).

I hope you will be able to visit again in the not too distant future and look forward to the opportunity of welcoming you back on your next trip.

Thank you and best regards.
Group General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 25, 2013

We were in KL for 2 days on our way to Langkawi. Had booked this Hotel through Agoda after going through the great reviews by fellow travelers. Found this hotel to be great for the price they are charging. I will list down the positives and Negatives based on the experience I had:

Positives:
1. We reached the hotel at 9 am and all rooms were fully booked. So did not get early check in. But the receptionist guided us to the reading lunge area and made us comfortable there. Promised that as soon as the room is free they will allocate us. Within 1 hour we got a room and they had upgraded us to a theme room called Pink. Loved the room. More than me my daughter was delighted with the room. The room was nicely done with Pink shades all over. Even the carpet, ceiling had a pink arch. They have ensured that everything in the room including the dustbin goes with the theme.
2. Room was very clean and spacious.
3. Breakfast had limited choice but had great test and fresh. We enjoyed the breakfast a lot. Tried the western as well as local food.
4. Staff members were eager to help, prompt in service and quality of service was good. They provided all information regarding food options nearby, places to visit and things to do not to do etc. even the restaurant staff were very courteous and helpful.
5. Drop facility to key places in city like KLCC, Sentral, Bukit Bintanfg etc thrice a day. Helps in avoiding taxis for one way.
6. Fast WIFI in the room and common area.
7. Shopping complex like Berjaya Time Square is 5 minutes’ walk from the hotel. It has lot of food, entertainment options including an indoor theme park. Good place to shop as well.


Negatives:
1. Location of the hotel is not good. If you walk out of the lobby you will feel like a warehouse zone. If you want to stay for few days and just want to enjoy a walk outside the hotel, then this is not the place for you.
2. I did not like the bathroom/toilet layout in my room. The bath area does not have enclosure and comes 1st after the door. So every time someone need to go to the toilet, have to cross the wet area. The bath area has a door that cannot be locked. There is a further door enclosing the toilet area that can be locked. Could not understand the logic.
3. Washbasin is provided outside the bathroom. Good part is it can be used even if someone is using the bathroom. But can make that area bit wet.
4. Its a new hotel and relatively smaller. So taxi guys do not know this. Just tell them to take you behind hotel Furama or take a location map print out.

Taxi cost to the hotel from airport will be approximately 70 to 75 MR in budget taxi. Always ask for metered taxi.

Staff members attitude and cleanliness of the hotel made our stay very good. Will definitely consider this hotel again if I visit KL next time.

Room Tip: Theme rooms are really great.
  • Stayed: December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
7  Thank Saswat P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SentralPudu, General Manager at Hotel Maison Boutique, responded to this reviewResponded March 23, 2014

Dear Sir / Madam,

Greetings from Hotel Maison Boutique!

Thank you so much for taking time to share your experiences with other Tripadvisor visitors about your recent stay with us.

We are glad that you are overall happy with the services rendered throughout your stay and it is very pleasing to learn that the room was up to mark and you experienced the comfortability & satisfactions in Hotel Maison Boutique. On top of that, we are truly appreciate with your positive feedback toward the staffs as it is pouring the inclination for us to serve even better.

To share more, Hotel Maison Boutique is walking distance to Berjaya Times Square shopping mall and also to two (2) other medium mall, Shaw Parade & Plaza Pudu. It is also close to most of the transportation hub such as Monorail (Imbi Station), Star Line LRT (Pudu Station) and the main Bus Terminal (Pudu Sentral Terminal).

For the convenience of guests, Hotel Maison Boutique do provide FREE shuttle service that operating at 9.30am & 3.00pm, pick-up service based on appointment basic to selected vicinity (Berjaya Times Square Shaopping Mall, KL Sentral, Central Market and Petaling Street).

I hope you will be able to visit again in the not too distant future and look forward to the opportunity of welcoming you back on your next trip.

Thank you and best regards.
Group General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 18, 2013

I've not stayed at many Boutique hotels before but this one was certainly different! Uniquely themed rooms (we stayed in the princess one I think, lots of silver furniture), a nice large bathroom and a comfy bed. This room was not one of the top suites but the next level down. Breakfast was good with a reasonable choice of food and once the hotel was found the location was easy to get to (did take a bit of finding as we made our own way there via the monorail). Set in a rougher part of the city but very clean and shiny and good to see something different out there.

Room Tip: Pay a little more for something a bit different!
  • Stayed: December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank chefchrisw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SentralPudu, General Manager at Hotel Maison Boutique, responded to this reviewResponded March 23, 2014

Dear Sir / Madam,

Greetings from Hotel Maison Boutique!

Thank you so much for taking time to share your experiences with other Tripadvisor visitors about your recent stay with us.

We are glad that you are overall happy with the services rendered throughout your stay and it is very pleasing to learn that the Princess Suite was up to mark and you experienced the comfortability & satisfactions in Hotel Maison Boutique.

Most importantly, your recognition toward the design of the room is pouring us with great pleasure of being contended to be unique and exclusive (the real definition of boutique); as this is the first inspiration of the establishment of Hotel Maison Boutique (HMB).

To share more, Hotel Maison Boutique is walking distance to Berjaya Times Square shopping mall and also to two (2) other medium mall, Shaw Parade & Plaza Pudu. It is also close to most of the transportation hub such as Monorail (Imbi Station), Star Line LRT (Pudu Station) and the main Bus Terminal (Pudu Sentral Terminal).

For the convenience of guests, Hotel Maison Boutique do provide FREE shuttle service that operating at 9.30am & 3.00pm, pick-up service based on appointment basic to selected vicinity (Berjaya Times Square Shaopping Mall, KL Sentral, Central Market and Petaling Street).

I hope you will be able to visit again in the not too distant future and look forward to the opportunity of welcoming you back on your next trip.

Thank you and best regards.
Group General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 11, 2013

A great small hotel with very spacious and well appointed rooms. Good free wifi and TV channels etc.

The free breakfast was good.

Located close to monorail and Bukit Bintang shops etc. Can walk to Chinatown and Central Market (20 min).

First impression was that it was in a strange location - surrounded by small local warehouses etc.

I will consider staying here again if in KL.

  • Stayed: December 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank camjeffery
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SentralPudu, General Manager at Hotel Maison Boutique, responded to this reviewResponded March 23, 2014

Dear Sir / Madam,

Greetings from Hotel Maison Boutique!

Thank you so much for taking time to share your experiences with other Tripadvisor visitors about your recent stay with us.

We are glad that you are overall happy with the services rendered throughout your stay and it is very pleasing to learn that the room was up to mark; most importantly is to have your recognition on the design and theme we have prepared for every single room. Your first-rate experience of the comfortability & satisfactions in Hotel Maison Boutique will be our great pleasure.

To share more, Hotel Maison Boutique is walking distance to Berjaya Times Square shopping mall and also to two (2) other medium mall, Shaw Parade & Plaza Pudu. It is also close to most of the transportation hub such as Monorail (Imbi Station), Star Line LRT (Pudu Station) and the main Bus Terminal (Pudu Sentral Terminal).

For the convenience of guests, Hotel Maison Boutique do provide FREE shuttle service that operating at 9.30am & 3.00pm, pick-up service based on appointment basic to selected vicinity (Berjaya Times Square Shaopping Mall, KL Sentral, Central Market and Petaling Street).

I hope you will be able to visit again in the not too distant future and look forward to the opportunity of welcoming you back on your next trip.

Thank you and best regards.
Group General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 25, 2013

My boyfriend and I have stayed recently for 2 nights in this hotel. We stayed in a Superior room which was decorated nicely and comfortably. I like the fact that all rooms are not alike. We enjoyed our breakfast there, we have tried both American Breakfast and English muffin and we were not let down with the good and consistent food quality on both breakfasts. Only comment through observation is some of first time guest do not know that they can order these options from the kitchen. If service becomes busy, staff will not be able to catch all guest to inform them of the breakfast options. We were lucky that on our first morning there, we came down late for breakfast and the restaurant was not busy so the waitress could catch us and inform us of the option. Perhaps a short note on the breakfast card or information during check in could be helpful. That aside, I loved the nasi goreng that was served on the buffet breakfast - took it on 2 days in a row and the taste was consistent! Housekeeping was great. We loved and enjoyed the music that was put on the public area speakers. Another comment is the shower drainage in our room 203 was slow, this has caused overflow of water to the bedroom floor. Apart from that the cleanliness of bathroom and room overall was great. Location of hotel is convenient as everything is on a walking distance. For more convenience, they do have shuttle bus service. Oh! they do have fitness room and reading lounge at the 4th floor. All staffs were helpful, friendly and attentive. Breakfast staff even remembered our breakfast order and just asked whether we would like the same order on out 2nd day. We would certainly recommend this hotel to our friends and family - we will definitely return!

  • Stayed: November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Faurraul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SentralPudu, General Manager at Hotel Maison Boutique, responded to this reviewResponded March 23, 2014

Dear Sir / Madam,

Greetings from Hotel Maison Boutique!

Thank you so much for taking time to share your experiences with other Tripadvisor visitors about your recent stay with us.

We are glad that you are overall happy with the services rendered throughout your stay and it is very pleasing to learn that the room was up to mark and you find our staffs are helpful.

Between, I have taken note of your comment with regards of the shower drainage in your room that caused overflow of water to the bedroom floor. Please rest assure the issue had been highlighted and will be resolved soon.

To share more, Hotel Maison Boutique is walking distance to Berjaya Times Square shopping mall and also to two (2) other medium mall, Shaw Parade & Plaza Pudu. It is also close to most of the transportation hub such as Monorail (Imbi Station), Star Line LRT (Pudu Station) and the main Bus Terminal (Pudu Sentral Terminal).

For the convenience of guests, Hotel Maison Boutique do provide FREE shuttle service that operating at 9.30am & 3.00pm, pick-up service based on appointment basic to selected vicinity (Berjaya Times Square Shaopping Mall, KL Sentral, Central Market and Petaling Street).

I hope you will be able to visit again in the not too distant future and look forward to the opportunity of welcoming you back on your next trip.

Thank you and best regards.
Group General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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