Called the front desk 3 days before our stay for a planned birthday surprise for my hubby. The front desk was very helpful and transferred my request to the concern department. The reservation department was very prompt in emailing me and very open in all my ideas. On the day itself the manager and the staff did a good job as well in executing the birthday surprise. They sang birthday song for my husband with a very presentable set-up of cake and sparkling juice. Everything I requested was there. Thumbs up to the team!
They also upgraded our room and gave us a double bed with a good view of petronas and KL tower. Check-in and Check-out was a breeze.
- Official Description (provided by the hotel):
- Designed with pleasing aesthetics, our superior room is 30 sq.m in size, is twin-bedded, and comfortably accommodates 2 guests. With each room enjoying a KLCC-Twin Tower and KL Tower view, our deluxe accommodation is a spacious 47sq.m in size, and comes with a king-size bed. For a maximum indulgence and comfort, our suite is a stately 72sq.m size. Elegantly furnished with quiet finesse and taste. ... more less
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