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Aloft Kuala Lumpur Sentral
Ranked #15 of 340 Hotels in Kuala Lumpur
Certificate of Excellence
Dhaka City, Bangladesh
Level Contributor
351 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 403 helpful votes
“Trendy”
5 of 5 bubbles Reviewed September 5, 2013

Perfectly squeaky clean modern trendy hotel. Looked elegant and located at a very convenient place. Next to KLIA, easy transportation to and from anywhere. Just walk through the zebra crossing and KLIA is there. Or if you come from airport by train, come out of KLIA through the 'Check-in' counter gate (not through Hilton-Meridian gate, rather opposite to that), you can turn left and see the hotel across the road.
The rooms are equipped with quite modern equipment and furnishings and have the basic amenities like tea/coffee servicing facilities, pressing board, iron, LCD TV, secured lock, dressing gowns, sandals etc. Free wifi connections with high speed. The view from the room was fine from 22nd floor. I am sure other rooms, particularly on the eastern or southern were much better. The bathroom area with dressing room was beautifully decorated.
The roof top swimming pool on 30th floor was just awesome. Those who love the sun, would just die for it. The pool remains open from 6 am till 11 pm. We were served with very tasty ice cream free of charge at the pool.
The very modern trendy restaurant 'Nook' served wide range of buffet breakfast. The smiling staff happily and warmly greeted the guests all the time.
I only found the Room Service to be very slow. We reached at 1 am and wanted to order food. They had very few options to offer and by the time the food came it was already 2:30 am. Apart from that, our stay at the hotel was just great.

Room Tip: Higher floors have good views
See more room tips
  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kaniz K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AloftKL, General Manager at Aloft Kuala Lumpur Sentral, responded to this review, September 6, 2013
HI Kachipata,

Thanks for your "Trendy" review of aloft kuala lumpur sentral.

Aloft is different by design and it great to see that you appreciate the bright & bold modern style of the hotel.

I was happy to read that you like the location of the hotel in the heart of KLs transport hub and that you found our tiki themed Mai Bar a-mazing.

I have read you comments about our in room dining and will share this with the team so we can do better.

If your travels take you back to KL give us a-buzz so that we can continue to a-muse you.

live.life.aloft,

Paolo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,980 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (539)
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English first
Kuala Lumpur, Malaysia
Level Contributor
53 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 bubbles Reviewed September 5, 2013

I REALLY enjoyed my stay in Aloft Kuala Lumpur Sentral Hotel. From check-in to check-out, everything was perfect. The lobby gives you the first insight about the hotel. Design, lots of space, lots of things to do, TV and music everywhere, smiling staff... The room was large, very comfortable beds, great showers! Fast internet is provided. Flat TV screen in the room, not so many international channels though. Rooftop pool and bar are not to be missed. Easy access to KL Sentral (right in front), so to airport and to city. I will definitely come back to this hotel if I come back to KL. Opening prices were really worth it, let's hope it won't escalate too much. I did not try the breakfast thus didnt put excellent in the rating, but you can give it a try !

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kouala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AloftKL, General Manager at Aloft Kuala Lumpur Sentral, responded to this review, September 6, 2013
Hi Kouala,

Thanks for your "Do not hesitate, book it!' review of aloft kuala lumpur sentral.

aloft is different by design and its great to see that you appreciate the bright & bold modern space. Great that you liked the fast &free internet access as well as the splash pool and Mai Bar with panoramic views of the KL skyline.

Give us a-buzz on your next visit so that we can continue to a-muse you.

live.life.aloft,

Paolo Campillo
General Manager

ps Try our signature breakfast items aloft egg dog, truffle mac n cheese, sarawak laksa and Nasi Lemak & fruit bags on your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangkok, Thailand
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed September 4, 2013 via mobile

The location of the hotel aswell as the prices and the services are very convenient if you want to visit Kuala Lumpur attractions.
The Area is in development to there are a couple of constructions happening, but you have great views and everything close by.
Metro and hop on hop off (tourist buss) are both near the hotel and they take you all over the city.
Breakfast and Lunch were sublime!, kudos to nook! (Name of the venue). The Chefs were so nice and engaging aswell as the staff.
At night we meet Jason while enjoying the sunset. Jason, the bar manager, was really nice and helpfull. He gave us some recommendations about the city and everything was spot on!, thanks J!.
Thanks to everyone!

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DanielaSantobuono
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AloftKL, General Manager at Aloft Kuala Lumpur Sentral, responded to this review, September 6, 2013
Hi Lilisp22,

Thanks for your "Excellent location" review of aloft kuala lumpur sentral.

Great to read that the hotel talent at Nook were able to delight & deliver. The team works hard to delight all our guests and it great when we get the feedback about doing an a+ job. I will definitely recognize Jason for his efforts.

If your travels take you back to the heart of KL Sentral, give us a-buzz so that we can continue to a-muse you.

live.life.aloft,

Paolo Campillo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Davao City, Philippines
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed September 4, 2013

New hotel, contemporary design, friendly staff. Best feature though is its location. Cross the road from the hotel and you're right at KL Sentral station, which is the hub for major transportation routes throughout the city, and the terminal station for transit to the airport.

From the hotel you could easily head on over to the station and ride a train that takes you directly to tourist destinations like Batu Caves, Petronas Towers, Bukit Bintang, Central Market..

Rooms were comfortable, although we had to have our window shades down most of the time since our room faced ongoing construction so close beside the hotel. The flat iron and ironing board in the room was useful.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Liyasedai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AloftKL, General Manager at Aloft Kuala Lumpur Sentral, responded to this review, September 6, 2013
HI liyasedai,

Thanks for your "Great location"review of aloft kuala lumpur sentral.

Aloft is different by design and its great that you appreciate the bright & bold modern space.

Great to read that you liked the location of the hotel. The construction next door is an lifestyle shopping centre scheduled to open early next year.

If your travels take you back to the heart of KL Sentral, give us a-buzz so that we can continue to a-muse you.

live.life.aloft,

Paolo Campillo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Eindhoven, The Netherlands
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed September 4, 2013

A young, fresh and easily accessible hotel, just a two minutes walk at KL Sentral. An excellent location for late hours arrivals or departures by KLIA express to and fro KUL airport. Several eating places of different kinds of cuisine at a short walking distance. Quick and best modes of travelling thru the city and outside places. Several important Government and corporate offices and shopping areas are also situated in the closer vicinity. The hotel staff is energetic, warm, friendly and understand the assigned profession.
The rooms are much larger when compared with several other decent properties. Dark and vibrant colours are a good change both in the guest rooms and lobby area.Though situated almost bang on the side of KL sentral train station but still a very serene and quite place for a peaceful sleep. Comfortable bed and good Quality of linen adds to the enhancement of room value. A Quick bite corner behind the Aloha reception desk,offers some good and quick stuff while on the go.
The property is like a complete package at a fairly reasonable price. Online value is much better than when inquired over the telephone or by email.
It was a good stay indeed and I would certainly stay at same property next time.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Herbeo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AloftKL, General Manager at Aloft Kuala Lumpur Sentral, responded to this review, September 5, 2013
Hi Herbeo,

Thanks for you "A Real Value for Money" review of aloft kuala lumpur sentral.

I was delighted to read that the hotel talent were able to delight & deliver an a+ experience. In addition, if was great that you liked the location of the hotel in the heart of KLSentral.

aloft are different by design and its good to see that you like the bright & bold modern space.

If your travels take you back to the heart of KL Sentral, give us a buzz so that we can continue to a-muse you.

live.lie.aloft,

Paolo Campillo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stratford-upon-Avon, United Kingdom
Level Contributor
23 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed September 3, 2013

We chose this hotel for access to the airport as we had a very early flight after our second night's stay. It's location was excellent only a few minutes from a check-in desk and the Airport Express, which at 6.30 am was really useful. As the hotel was situated next to Kl Sentral and five minutes from the MrtT, it made getting around KL easy. We liked the hotel with its funky decor and the rooms were spacious and modern. The kids loved the infinity pool, with its views over Kl and the Petronas Towers. We had a few problems at check in as we had specifically requested two twin rooms and were allocated one twin and a double, however this was quickly sorted.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Catherine B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AloftKL, General Manager at Aloft Kuala Lumpur Sentral, responded to this review, September 13, 2013
Hi Catherine B,

Thanks for your "A Positive Experience" review of aloft kuala lumpur sentral.

aloft is different by design and I was happy to read that you like the modern bright and bold space. The location in the heart of KL's transportation hub and upcoming lifestyle mall is also a great advantage.

Glad to see the kids enjoyed the Splash pool with its panoramic views of the KL skyline.

If your travels take you back to KL, give us a-buzz so that we can amuse you.

live.life.aloft,

Paolo Campillo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru, India
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed September 3, 2013

I stayed here from Aug 26-30 on business. The hotel does have a great location as you can reach the hotel by taking the train from KLIA. Once you get out at the central station the directions to the hotel could be made clearer. As I reached late night, had to search a bit to get to the hotel. The check in did not take very long. The room was decent sized and clean. The bathroom was clean and well maintained. While the menu did not have too many vegetarian options, the kitchen staff were flexible enough to make something for me. Overall the staff is very courteous and friendly.
The bar on the rooftop is good as a hangout. The swimming pool was quite crowded and did not get a chance to use it. The food options are rather limited. The plus is if you step out there are many options. Also, you can take the train to get around the city. Only negative experience was that a breakfast tray I had ordered was not cleared for more than 24 hours. This in spite of the cleaning staff having cleaned the room. On another occasion I had ordered breakfast for the room but had to call and remind them to deliver quickly. This seems to be a learning process for a new hotel. But overall a good stay in a great location.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GKL199
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AloftKL, General Manager at Aloft Kuala Lumpur Sentral, responded to this review, September 5, 2013
Hi GLK199,

Thanks for your "funky décor; easy to get to" review of aloft kuala lumpur sentral.

It was great to read that you like the bright and bold modern design of the hotel and its location at the heart of KL Sentral. Great to read as well that the hotel talent were able to delight & deliver and a+ experience.

I have read your comments about In Room Dining and will share this with the team so that we can do better.

live.life.aloft,

Paolo Campillo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Aloft Kuala Lumpur Sentral

Property: Aloft Kuala Lumpur Sentral
Address: No 5, Jalan Stesen Sentral | Kuala Lumpur Sentral, Kuala Lumpur 50470, Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 340 Hotels in Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:4 star — Aloft Kuala Lumpur Sentral 4*
Number of rooms: 482
Official Description (provided by the hotel):
A new destination sensation in travel arrives in KL Sentral with an urban-influenced design concept. Aloft KL Sentral is a refreshing alternative on the KL hotel scene offering spacious, loft-like rooms with high ceilings and a savvy environment. The perfect getaway to the city, Aloft KL Sentral is only 28 minutes away from the KL International Airport and connected to the main KL transportation hub such as the KLIA Express, KL Monorail, KL North – South Commuter and the Light Rail Transit. ... more   less 
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