Brand new hotel so everything is sparkling. Views from the rooms and public areas are panoramic. Service and food quality from the 2 restaurants are good if limited. However the location is central and there is a nearby walkway that connects to some fabulous shopping malls. Staff still need training for the details. There was a fruit seed on the carpet in the corridor for over 36 hours, a cake had visible patch marks where the icing was a slightly different colour! Instructions left with the hotel was not carried out. Lift sistem of going UP to the Lobby and DOWN to the rooms is a little confusing and results in going into the wrong lift if brain is on standby.
I will give this hotel a bit of time to shape up. However US$200 is a pretty good price to compensate.
- Official Description (provided by the hotel):
- Overlooking the iconic Petronas Twin Towers and adjacent to Kuala Lumpur Convention Centre, Grand Hyatt Kuala Lumpur is a five-star luxury hotel that is strategically located in the heart of Golden Triangle shopping and entertainment district. The hotel is within walking distance to some of the city's premier destinations such as the Suria KLCC Shopping Mall, KLCC Park, Malaysian Philharmonic Orchestra, Pavilion Kuala Lumpur Shopping Centre, Bukit Bintang and many more. Features 412 guestrooms including 42 suites, three vibrant dining options, seven highly versatile meetings and events space, Essa Spa, 24-hour fitness centre and an outdoor freeform swimming pool surrounded with lush greenery. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Hyatt Hotels Corporation, Hotels.com, Orbitz, Priceline, Travelocity, TripOnline SA, Hotwire, Cancelon, Evoline ltd and HotelQuickly so you can book your Grand Hyatt Kuala Lumpur reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.