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“Great service. Excellent Location. Best value.”
Review of SS City Hotel

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SS City Hotel
Ranked #238 of 342 Hotels in Kuala Lumpur
1 review
“Great service. Excellent Location. Best value.”
Reviewed December 12, 2012

The service staff (Ken) is friendly and helpful. Even though there is no free parking available, there are ample lots just outside the hotel at only 80sen per hour which is really affordable. The towels are new and fresh, the pillows are fluffy, the toilet is sparkling clean. The room is small but it is cosy and adequate. Free wifi and cable tv works well. It is only 5 mins walk from the shopping district. One cannot ask for more at just RM100 per night. I'll be back !

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hyewchin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dannylp16, General Manager at SS City Hotel, responded to this review, December 14, 2012
Dear Guest,

Thank you choosing SS City Hotel for your recent stay in Kuala Lumpur, and it was a pleasure to have you as our guest.

I hope to see you again for your next trip.

Sincerely,
Mr Danny Tee
General Manager
SS City Hotel Kuala Lumpur
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • German first
  • Indonesian first
  • Russian first
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  • Any
English first
Oslo, Oslo, Norway
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed December 7, 2012

Well, what can I say.. The location is perfect! The staff is very nice and tried to help as much as they could do when we saw that the room was WAY to small to fit us and our luggage. I`m not kidding, the room we got didn`t even fit our luggage at the floor-space avalible. They had one big room avaible (the one they have at the pictures at this site) they showed us the day after, but at that time we already desided to move to another hotel. And yeah, be sure you only book/pay for one day if you have not been there before, - it was not possible to get money back for the three days we desided not to stay there. (We booked and paid trough Agoda, Agoda policy)

Funny thing - we got the "Hello Kitty"-room in second floor the one night we desided to stay. Even if the room was small as the toilet in a submarine, we had a laugh. I felt like a 7 year old girl again. And my boyfriend felt like a pedofile, hahah...! ;-)

But to sum up - the room was clean, had everything (tv,phone,aircon,drinking water) and if you dont need much space, this is perfect..! And since the staff tried to do everything to help us find a bigger room, I`ll give them extra points for their effort. Free Wifi!

(To girls/shoppers: The biggest shoppingmalls in KL are just 15 meters from the hotel. Go wild!)

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LineVic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dannylp16, General Manager at SS City Hotel, responded to this review, December 11, 2012
Dear Guest,

Thank you choosing SS City Hotel for your recent stay in Kuala Lumpur. I hope you enjoyed your trip in Malaysia.

I was truly delighted to know that you are happy with our service and rest assured we will attend to each request at the best we can to fulfill every guest’s expectations.

It is unfortunate that you have decided to cut short your stay with us. However, I truthfully hope to have the chance to serve you again for your next trip to Kuala Lumpur as we do have larger and more spacious rooms, while maintaining its affordability pricing.

Thank you once again from all of us at SS City Hotel, and it was a pleasure to have you as our guest.


Sincerely,
Mr Danny Tee
General Manager
SS City Hotel Kuala Lumpur
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zurich, Switzerland
Level Contributor
64 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed November 6, 2012

After staying most of our time in 5 star hotels, I considered - based on the ratings here - to give it a try and have chosen this hotel.

Thinking about the cheap rates, I was really extremely surprised, what we got for the money,
We've stayed the first night in a standard twin room (about 6 sqm?) and switched the 2nd night into the King size.

Depending on your needs, both of the rooms are more the enough to explore KL so I can't imagine which service can ba added on top for 100 bucks additionally, which you have to pay in other upperclass hotels in KL.

Perfect selection for KL - would recommend it without any remarks.

On top - Wifi is for free and really fast.

On point to keep in mind - Friday to Saturday is obviously party night in K, so rates are little bit higher and it could be louder late night as on other days.

Stayed November 2012, traveled as a couple
Helpful?
2 Thank Invocation
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dannylp16, General Manager at SS City Hotel, responded to this review, November 8, 2012
Warm Greetings from SS City Hotel!

First of all, we wish to thank you for your kind words and we are happy that you enjoyed staying with us. We always strive to upkeep our rooms to our best ability so that you can have a good night rest. To us, low rates do not necessary means we need to cut corners. Your review will definitely motivate all of us here.

We do hope to see you again in the future. Cheers!

Best regards from all of us at SS City Hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Siem Reap, Cambodia
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed October 5, 2012

Stayed here just one night earlier this week. The hotel is well-located, being just a short walk down the hill from Imbi monorail station. It also has a 7/11 and several restaurants, cafes nearby. The reception staff were friendly & efficient and the hotel has a lift. The room was clean & tidy, but the very comfortable queen-sized bed nearly took up the entire room. I stayed alone but if i had my partner with me she wouldn't have been able to get out of the bed without clambering over the top of me. The wi-fi didn't work so well & the LCD TV only had a handful of channels, and only ESPN and Cinemax in English. The bathroom was also tiny but had hot water & nice big towels. I would suggest this hotel is only suitable for a short stay (1-2 days) and only for solo travellers, unless they have bigger rooms, as there is hardly any room for luggage. I would rate it a 5-6/10.

Room Tip: There was construction work going on opposite the hotel when i stayed there which could be noisy at...
See more room tips
  • Stayed October 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Wally3016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dannylp16, General Manager at SS City Hotel, responded to this review, October 17, 2012
First of all, we'd like to thank you for your review. We appreciate that you enjoyed staying in our hotel. We pride ourselves in maintaining the cleanliness and making sure that all our guests have a good nite sleep in our comfortable beds.

We acknowledged the fact that most of our rooms are not as spacious as we would like them to be. However, depending on one's budget, we do have much bigger rooms to offer. Apart from the Deluxe Queen rooms, we also have the Deluxe Kings and also a Business Suite that offers bigger beds and space. In weeks to come, we will open our Penthouse; which is a Duplex room with its own jacuzzi!

So, we in the future, we do hope to see you and your friend to come and stay with us again. We will still offer you the best value in town.

And once again, thank you for staying with us.

Till we meet again, cheers!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 3, 2012

I love staying at budget accommodations and SS City Hotel is one of few that I would like to revisit (when I'm visiting KL again). Here's why

It's a stone throw from Berjaya Times Square and Imbi monorail station. A little further and its Sungei Wang / Pavilion Mall (there's a new covered aircon walkway that links to KLCC Twin Towers). That makes SS City Hotel a ideal stay for those who are planning to do a lot of shopping or sightseeing at KL.

Our room was tiny but well designed to utilize the room space. Even for a big size Asian like me, it doesn't feel cramp or claustrophobic. Our room was well lighted and the deco design in the room looks very cheery. There's window in the rooms too (It provides ventilation and many budget hotels rooms are windowless)

Another important feature for travelers these days would be the free wifi. SS City Hotel provides them and it works well in our room.

Last but not least , there's lift in this hotel. Another feature that's missing from many other budget hotels nearby. It comes in handy when you got huge luggage or many shopping bags to lug back up to the room.

SS City Hotel might be a bit pricy than some of the other budget hotels nearby but being brand new, it's overall cleanness, it's thoughtfulness in design and pleasant service, I felt that the price is worth it for a good night rest. SS City Hotel comes highly recommended

PS: If you wonder what does SS stands for, just check the lobby deco out.

  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Overider
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta, Indonesia
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed August 29, 2012

I never know this hotel before. I decide to stay in this hotel after i get out of ORKID HOTEL.
I stay in Junior suite room quiet big enough for 4 person.
The room is tidy, clean and the most important the staff is very friendly.
Where ever i want to go they can give me a good advice.
STAY IN THIS HOTEL AND YOU WILL FELL LIKE HOME.
I will surely get back to this hotel for my next visit.
Thank you for your kindness to US.

Room Tip: "Suite in this Hotel Better for you that travel with family"
See more room tips
  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Jusui
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dannylp16, General Manager at SS City Hotel, responded to this review, September 3, 2012
Thank you, Jusui for your kind words about us. We are glad that you are happy with your stay with us. We're sorry to know about your horror stay in Orkid and hope our hotel made your stay in Kuala Lumpur a little bit better.

In the meantime, our hotel is now going through a beautifying process. We are adding some colors to our rooms while at the top floor, we are adding a Presidential Suite; complete with a personal Jacuzzi! We're the only budget boutique hotel that offers this kind of room.

Hope to see you and your family again. Do stay with us again.

Once again, Terima Kasih from SS City Hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Wilayah Persekutuan, Malaysia
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed August 16, 2012

I am an events planner based in Kuala Lumpur and it was just another night of setup at a shopping mall in the city, and the job was only completed at 3am. I was way too exhausted to drive back home, therefore decided to get a room and sleep it off.

SS City Hotel is just minutes away from the shopping mall, and it only cost me RM80 for the night. (I took the Single room)

First impression, the room is compact, clean and tidy. It's got a LCD TV on the wall with a couple of satellite channels (ESPN is just right for me), hot/cold shower, among others, however, the room is a little small. Putting consideration of it's affordable rate in the city centre, I guess it's not much of an issue.

Front desk personnel was friendly and were attentive to my request. It's got free internet access for all room floors and lobby, convenience store is two shops away, many eateries around the stretch, bottom line, it's a pretty strategic location if you're looking for convenience.

In conclusion, I would highly recommend those who is looking forward to affordable and comfortable stay in the city centre, especially for travelers who do not want to spend extra on accommodations.

The four star rating given was reviewed based on the price range, location and quality of service.

  • Stayed June 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank chink6882
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about SS City Hotel

Property: SS City Hotel
Address: 35 Jalan Changkat Thambi Dollah | Off Jalan Pudu, Kuala Lumpur 55100, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Free High Speed Internet ( WiFi ) Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #238 of 342 Hotels in Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:3 star — SS City Hotel 3*
Number of rooms: 60
Official Description (provided by the hotel):
SS City Hotel Kuala Lumpur is a modern budget hotel equipped with over 60 rooms built with an aim to provide affordable yet with quality assurance and no frills accommodation to guests in Kuala Lumpur’s evolving tourism industry. Strategically located in the heart of the Golden Triangle of Kuala Lumpur and conveniently situated beside one of the city’s busiest shopping mall Berjaya Times Square, SS City Hotel Kuala Lumpur offers a modern, comfortable and reasonably priced stay in the city. There is entertainment galore for everyone to enjoy be it shopping, sightseeing, dining, nightlife and many more.Getting around Kuala Lumpur made easy; conveniently located within walking distance from KL Monorail Imbi Station and is easily-accessible to various places of interest around the area especially shopping, dining sightseeing and nightlife. The bus and taxi stands are just few steps away from the hotel. ... more   less 
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