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“Unsatisfacto;y” 1 of 5 bubbles
Review of The Yard Boutique Hotel KL

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The Yard Boutique Hotel KL
Ranked #18 of 317 Kuala Lumpur B&B and Inns
Stoke-on-Trent, United Kingdom
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Unsatisfacto;y”
1 of 5 bubbles Reviewed February 18, 2013

I booked two rooms at this hotel for myself and travellilng friend after reading the earlier reviews. I wish we had stayed somewhere else.
The main problem with the hotel was the level of service. The staff were young with inadequate knowledge of English and there did not seem to be any management supervision. The cleaning was non-existent. The tiles in my room were filthy when I arrived and just as filthy when I left. We told the staff that we did not need the sheets and towels changed every day - they took that to mean that nothing needed doing in the room - bed left unmade.

No food or drink is served in the hotel - but there are no fridges provided so that you can cater for yourself. The rooms have large flat screen TVs but there are only about 5 channels - with no interenational news channel in English.

With better management this hotel could be a little gem because it is in a central and interesting area (though there are rats around in the vicinity) - but it really needs to improve itself.

  • Stayed February 2013, traveled with friends
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank JDiffey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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110 reviews from our community

Traveler rating
    27
    49
    19
    10
    5
See reviews for
9
49
19
2
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
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English first
Melbourne, Australia
Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 bubbles Reviewed February 17, 2013

I loved this hotel. It wasn't pretentious, it was honest, authentic and contemporary without trying too hard and located in a fabulous enclave within central KL minutes on foot from Bukit Bintang and Chang Khat.

Granted some other reviewers have found the back and side lane way location not ideal. If arriving by taxi - tell the driver the hotel is located behind the the Hotel Genesis - from there its a 1 minute walk behind to the Courtyard. If you can look beyond the lane way issue and realise you are in the best walking spot to all KL has to offer then you wont be disappointed.As a solo female traveller I never felt compromised and the hotel security is excellent.

I loved the fact I could be in Jalan Alor (eat street) within minutes (directly behind the hotel), and also traverse down KL's premium bar district and shop till I dropped on Bukit Bintang until 10 pm all within 5 minutes walk from this hotel.

My room was just lovely... generous size, king bed, effective air-conditioning, contemporary furnishings, free and reliable WIFI, cable, private and spacious outside rain water shower...and quiet despite the central location, 24 hour CCT and a great communal courtyard to chill out in and walking distance to EVERYTHING!

The room spruces up a bit better in the online photos and you may notice some minor lack of attention to detail (decor wise) however,everything worked and I was overall delighted with my room, it was always kept clean and it was spacious. I'd stay here again in a heartbeat.

Imran, the night manager of this property, was just lovely, kind, attentive and professional.

Room Tip: This is a small property - all rooms looked great - all rooms are on ground floor. You will hear the...
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  • Stayed January 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank travelbella_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, null, Singapore
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed January 25, 2013

Situated along dirty alley.cant find the hotel . Do not be fool by the photos.full of mosquitoes.When I came back at night . Power trip.No managers around to settle the problem. Only a driver spoke to us.Even the staff cant do much. Had booked a honey moon package that cost Sgd $114. Was given a wine with price tag stick on rm$63. And a few fake flowers .

  • Stayed January 2013, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Kelvin1905
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johor, Johor, Malaysia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed December 27, 2012

Totally not a good choice for those driving a car to the hotel...no carpark...open air car park @ Bukit Bintang charge RM40~50 overnight.
Room is just alright...Simple facility provided only. Noisy backlane. Shower area is out of privacy, grilled (top Part area) only within room to room at shower area.
Bad location! Feel scary while walk back to hotel at night.
There's only one person to serve you for the whole hotel, if there's something happen such as robbery, nobody could help up...totally feel unsafe.
Still prefer a proper hotel which charge slightly more...but definitely feel better...

  • Stayed December 2012, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank YSWong86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
131 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
4 of 5 bubbles Reviewed December 25, 2012

1. Location: In a tiny street perpendicular to one, that is parallel to Lorong Alor, where there are many, many, many food stores selling good, cheap local food. A 5-minute walk to the malls in Bukit Bintang and a monorail station (Bukit Bintang). Very many convenience stores around. Very central location.

That said, while a good part of the immediate area has been redeveloped into hotels, restaurants, shops, etc., the remaining parts of which have not. Thus, around the hotel are some old, run-down housing units and apartments. Some of the smaller roads in the area leading to the main roads are heavily littered and trashed (and, oftentimes, funky-smelling); also, many drain covers are missing. Take a little care when walking the small alleys to the main roads.

Street noises CAN be heard from the room. If you're a light sleeper, this can be an issue. Also, in the three nights that I was there, the first night had street fogging (against mosquitos) in the middle of the night (those fogging machines ARE noisy) while the second night had major re-tarring works going on, post-midnight. The third night was cool. So, I cannot say these are regular or not; so, it's really up to you.

If you're a single male or a group of men, there will be people approaching you at any time of the day, asking if you want sexual services. Just smile, say "no" and move on. No issues.

I know some earlier reviewers have complained about the location. I am ok with it, but can see why some people would have issues with it.

2. Rooms: Nice air-con. Comfy beds. Cable TV with only 5(!) channels (all in English). No mini-fridge (no issue for me; but, for others, maybe).

Shower areas are nice for me: rain shower with hot water; spacious semi-outdoorsy-type. However, as romantic as it can potentially be, a very very high wall topped with wire mesh separates the room's shower area from the next room's . . . so, not exactly romantic.

When we first entered the room, there were mosquitoes buzzing around. We bought two aroma cans of bug repellents and left them in the room, which did the trick. Later, found out the hotel provides anyway.

3. Staff: I did not have much interaction with them but they seemed good enough in helping other guests with their needs. So, fine in this area, I suppose.

4. Amenities: None, except for excellent wi-fi. But the hotel is a re-structured building, so the rooms lead to a courtyard, which is lovely is a lovely open space. Quite cool to sit around and chill for a bit.

5. Others: I can really see the merit of earlier reviewers who either hate or love this place. As much as I like it, I can see why others cannot, for very valid reasons. Given the price of the place, I really like it for its location. as well as how interesting, unlike regular hotels the place is.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Asperger_Singapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Johor Bahru, Malaysia
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed December 24, 2012

If you are driving a car and need a car park, this may not your best choice. The hotel is nice. It is clean, new and spacious. And the garden is nice also. But the sound proof of the room is bad. I can hear someone talking next to our room. But the staffs are friendly. If you are a backpacker who need a gem in KL, this is your place. But if you comes with family and a car, you have better choices.

  • Stayed December 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Yee Wen L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toulouse, France
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed December 17, 2012

Cheap, modern, clean and professional. Fantastic location smack right in the heart of KL and a fantastic place for those on a budget. This was my first time staying in a boutique hotel and it won't be my last. A great alternative than paying for an overpriced hotel room. The only downside is that it is located in an alley and those familiar to KL will know that they aren't the cleanest of places.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank charlie_ourson369
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Yard Boutique Hotel KL

Property: The Yard Boutique Hotel KL
Address: Lot 623 (51D) Jalan Tengkat Tong Shin, Kuala Lumpur 50200, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Hotel Style:
Ranked #18 of 317 B&Bs / Inns in Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Yard Boutique Hotel KL 3*
Number of rooms: 11
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