The staff at Lok Ann was very friendly and service minded. We actually went to Birdnest guesthouse first but were offered to stay at lok Ann cause they were full. We decide to stay there cause we wanted out own room with private bathroom because we were sick at the time. The owner (the man) drove us to the hospital without charging us anything and they also helped us with anything else we needed. Rooms are spacious but of basic standard. There are a lot of trouble with bed bugs and cockroaches in china town, the staff were honest about this and asks their guests to not eat in the rooms and so on to prevent them. We didn't have any problems at all though! Saw to ants in 4 days, that's it. This was a perfectly fine place to stay at for a couple of days on a small budget and location is great. But the friendly staff of course made our stay good despite hospital visits and so on... I recommend this place and the Birdnest guesthouse as well even though we didn't actually spend a night there.