We stayed at Lok Ann on two different stays in KL. We enjoyed both stays. The rooms are spacious and have high ceilings, a/c, and ceiling fans. The attached baths are basic but clean. The hotel provides clean white sheets and towels and comfy beds. Wi-fi worked in the rooms and the included breakfast was your basic eggs and toast but good. It is just across the street from the Petaling pedestrian street with all of its food options and shopping. It is also a short walk to the Pudu bus station and two lightrail stops. The rooms can be noisy during the day and evening but quiet down around 11-midnight or so when the street noise quiets down. The staff was the best part. Everyone we had dealings with were friendly, helpful, professional, and smiling. And, yes, we did see some animals of the rodent type poking around in the plants out on the terrace, but we've seen them all over the city. They just come with the 'big city' territory.