I had a good stay in this hotel. The room they gave me and my sisters are very clean. The staff are welcoming and very polite. When we checked in it was a Filipina in the front office who entertained us. The night shift Indian guy (I'm not sure if he is Indian or not) was very very kind. He lend us an adaptor for our cellphone charges, he also gave us directions on our different destinations in Malaysia and he also speaks fluent english.
We went to Johor on our last two days in Malaysia to visit Legoland. We had a very bad experience in the hotel that we booked there. So after exploring Legoland we decided to just return to Kuala Lumpur and go back to My Hotel. We arrived 11pm and was so devastated to find out that the hotel was fully booked. The Indian guy (whom I mentioned above) was manning the front desk that time. He called other My Hotel branches to find out if there were available rooms, and there wasn't. The next thing he did was to call an incoming hotel occupant to find out if they will still check in, good thing they cancelled their booking.
So guys, if you are looking for an affordable, good stay and a hotel with a good staff I definitely recommend My Hotel.
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