Rooms: Stayed a little less than 2 weeks in a deluxe room (with window) on the 7th floor. Even with a window, my view was of the roof but nevertheless I would recommend to get a room with a window. The room comes with a mini-fridge (which is very practical), kettle, mugs, hair dryer and basic toiletries (shampoo, body wash, shower cap, 2 bath towels, 1 bath mat---so you may have to bring your own face towel.) Some of the towels that were changed had stains. Toilet had good plumbing; shower had low but ok water pressure. This probably depends on the room, since I actually changed rooms due to the cigarette odour coming through the ventilation system. The shower is not those wet bath types. Any rooms on the 3rd floor and higher will need to get accessed via 2 elevators. Entry to the room level requires an access card, from the Jalan Sultan side, but getting in through Petaling, it seems like any one can just enter the hotel.
Service: I was able to change rooms rather quickly without problems. Front desk staff is friendly. When I left the hotel with my entire luggage, there were staff but they didn't take initiative to open the door for me. Dishes at breakfast were not cleared from the table even though the staff was walking back and forth, they rarely picked them up, only after the clients finished. The tour agent was friendly and easy to converse with.
Breakfast: More continental dishes (sausages, beans in tomato sauce, potato wedges, toast, scrambled and sunny side up eggs, French-toast, croissants, salad) than Malay/Asian dishes (every 2 days they were alternating between nasi lemak and nasi goreng; chicken porridge and seafood porridge; also had char teow kway). Cut fruits were available (watermelon, papaya, honey dew, pineapple, and on one occasion mini bananas). Drinks were coffee, tea, fruit juices and soya milk and drinking water, which I think is tap water plus ice. You could get a decent breakfast out of that. The dining room opens up to an outside eating area, which allows smoking , which was bothersome even when eating indoors.
Location: Right in the heart of Chinatown. About 5 minutes’ walk from LRT station Pasar Seni. Pasar Seni is also a terminus for the GO KL free city bus, which you can take to get to some main attractions. From KLIA to Pasar Seni by KLIA Ekspres and LRT, it should take about 1 hour travel time. Close to Central Market. Many restaurants/hawker food available, 7/Eleven, Watsons.
Overall clean, basic and a decent price. Would stay here again.
- Official Description (provided by the hotel):
- Deluxe. Our 20sqm Deluxe Room with window. Fitted with a choice of Queen and Twin beds. Connecting rooms upon request. Access to Extra-bed (chargeable). It comfortably accommodates with 2 Adults & 1 Children below age of 12. All rooms are designed and furnished to meet the discerning guests' needs - individual air-conditioning, private bath with shower, hairdryer, iron/ironing board upon request, IDD call and complimentary 2 bottle of mineral water with coffee/tea making facilities. LCD Television with in-house video channel, selected Astro channels. ... more less
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- Also Known As:
- Swiss Inn Kuala Lumpur Hotel Kuala Lumpur
- Swiss Hotel Kuala Lumpur
- Swiss Kuala Lumpur