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Pacific Regency Hotel Suites
Ranked #111 of 353 Hotels in Kuala Lumpur
Reviewed January 27, 2014

Stayed for 6 nights and had a great time. Good location, walking distance to Chinatown, KLCC (Petronas Towers) and Bukit Bintang. Located opposite Menara KL Tower. Big rooms, free water. Could improve on the choice of pillows. Rooftop pool good, needs more comfortable seating around the pool. Staff friendly & helpful. Plenty of Taxi's if needed outside the hotel.

Room Tip: One bedroom suite worth the little extra dollars for room size & facilities
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  • Stayed: January 2014, traveled as a couple
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Thank Bagcarriers60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel Suites, responded to this reviewResponded January 28, 2014

Dear Bagcarriers60, Thank you for your recent visit to the Pacific Regency Hotel Suites. We are glad to hear that you had great experience at Pacific Regency Hotel Suites and enjoyed your stay. We look forward to welcoming you again.
Thank you once again for your feedback.
Hospitality yours,
The Management of Pacific Regency Hotel Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,032 - 1,038 of 2,136 reviews

Reviewed January 25, 2014

Stayed here for about 4/5 days upon arrival to KL. Check in was prompt. Rooms where big, though a little dated as many people had said. The room featured a modern mini kitchen equipped with an induction stove and some basic pots/pans/crockery which was welcome. The beds were quite comfortable as well. However as said before, the furniture and fittings seemed a little dated and too old for my taste. The bathroom was nice and big as well, though the shower was a little mouldy in places and the sound of water draining from the rooms above could be heard. WiFi provided was decent. Though we had a terrible view! The room faced the top floors of a rather dull building.

The hotel is located in a business area, so we found it to be very deserted at night and it seemed it was a little further from restaurants/shops than we would've liked.

Room Tip: Ask for a view.
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  • Stayed: January 2014, traveled with family
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1  Thank Edwin Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel Suites, responded to this reviewResponded January 26, 2014

Dear Edwin Q, Greeting from Pacific Regency Hotel Suites! Thank you for staying with us and we truly appreciate for your feedback which are very important for us in further improvement of our performance. We hope that Pacific Regency Hotel Suites will be your preferred choice of accommodation in the future.
Looking forward in welcoming you back again.
Hospitality yours,
The Management of Pacific Regency Hotel Suites

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Reviewed January 20, 2014

Hotel is very nice. Staff was very friendly and helpful. Rooms are big. Bathroom is my dream! Really. Huge - shower cabin, bathtub and 2 sinks. I loved it. Free coffee, tea, water. Everyday small complimentary macaroons. Old, but still nice furniture. Good view to Petronas towers. Perfect location. Petronas towers, Menara, Bukit Bintang in a walking distance. And it was cheap those time. We paid just 60 eur for 5* hotel. Compare to Singapore we paid nothing. Breakfast was not included, but i recommend to take hotel with breakfast. It's great! You can choose whatever you like. And fresh orange juice every day. So i enjoy this hotel and will recommend to friends.

  • Stayed: November 2013, traveled as a couple
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3  Thank Maria U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel Suites, responded to this reviewResponded January 20, 2014

Dear Maria U,
Thank you for the pleasant comments of our hotel. We are glad you had a good stay with us and we look forward to welcoming you back to Pacific Regency Hotel Suites! We will definitely share your good words with the team and till then, we wish you a pleasant day ahead!
Thank you for staying with us
Hospitality yours,
The Management of Pacific Regency Hotel Suites

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Reviewed January 14, 2014

This was our "luxurious" hotel as part of our 2013 Malaysian trip.
We received an upgrade upon arrival and were very please with the condition of the room. (despite the fact the cleaning lady neglected a piece of trash hidden in one of the cupboards). We were most impressed about the size of the bathroom and decided to ignore the faulty draining system in the shower.
The view from the room was not much - as we our window as facing a building under construction, but the view from the 34th floor swimming pool more than made up for it.
We decided to extend our stay by half a day and found it rather convenient to hang around the pool and relax for the flights ahead.

Room Tip: Rather than spending 50-100 RM for a view atop the KL Tower, visit the Luna Bar for the same panoram...
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  • Stayed: December 2013, traveled as a couple
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3  Thank bogdanlaiu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel Suites, responded to this reviewResponded January 14, 2014

Dear Bogdanlaiu,
Thank you for the pleasant comments of our hotel. We appreciate had a good stay with us and we hope that Pacific Regency Hotel Suites will be your preferred choice of accommodation in the future.
We look forward to welcoming you back soon.
Stay well.
Hospitality yours,
The Management of Pacific Regency Hotel Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 12, 2014 via mobile

Let me just start by saying, I was apprehensive of booking this place due to the bad reviews. But these bad reviews are all over reactions!! For example, On check out, this lady came to reception, said she had been waiting 15 minutes for a gym trainer and she was "giving up the will to live". That's just crazy... We found nothing wrong with the hotel or staff or facilities! Yes, there is a rust stain in the pool, but this didn't bother us, it's a fabulous roof top pool! It is not "embarrassing" swimming in it either...

We got this hotel on a deal on agoda for NZ $100. What an amazing hotel!! We were upgraded to an executive suite. The staff were amazing, all so helpful and kind. Check in and check out was so efficient. We didn't have a credit card so we put down a bond of 300 RM, but we were able to charge everything at the bar/restaurants to the room, which just used up all the bond and you can just pay any difference on check out! Late check out is 1pm (free of charge)

The food was amazing. Great pizza (hawaiin), NZ lamb skewers and delicious calamari, all from Luna bar (rooftop pool bar). We didn't have time to try their other restaurants but I'm sure they'd be of the same great standard.

The room was amazing. Very comfortable bed with extremely comfortable pillows. Double head rain shower, views of the city (21st floor).

Luna bar turns into a club at night, very fun. But this means the pool closes at 7pm :-(

Great location, ten min walk from KLCC station and petronas towers.

Definitely recommend this great hotel!


Stayed: January 2014, traveled as a couple
5  Thank Xavieremp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel Suites, responded to this reviewResponded January 14, 2014

Dear Xavieremp,
Greeting from Pacific Regency Hotel Suites! Thank you for staying with us and we truly appreciate for your feedback. We are glad you had a wonderful experience with Pacific Regency Hotel Suites and we look forward to welcoming you back again to Pacific Regency Hotel Suites!
Thank you for staying with us
Hospitality yours,
The Management of Pacific Regency Hotel Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 11, 2014 via mobile

Awesome location right next to KL tower and short walk to twin towers and suria klcc, the food was great, the roof bar has a nice view of the city and the staff is the friendliest ever, always with a smile and helping.

Stayed: January 2014, traveled as a couple
4  Thank Mohammed W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel Suites, responded to this reviewResponded January 14, 2014

Dear Mohammed W,
Thank you for your recent visit to the Pacific Regency Hotel Suites. We are glad to hear that you had great experience at Pacific Regency Hotel Suites and enjoyed your stay. We look forward to welcoming you again.
Thank you once again for your feedback.
Hospitality yours,
The Management of Pacific Regency Hotel Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 11, 2014

Pacific Regency was conveniently located for touristic purposes and had a nice view of Menara from the room. The rooms were big and bathrooms were quite deluxe for the affordable price. The swimming pool on the rooftop was however, not well-maintained as I could feel the salinity in the pool but the adjoining bar was nicely located.

Taxi service of the hotel was a bit expensive but a better option than haggling with the cabbies outside. There is a metro station within a walking distance and good option to travel.

Overall, a nice hotel to stay !!!

  • Stayed: April 2013, traveled with friends
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4  Thank Globe_trotterSingh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PRHSKL, The Management of Pacific Regency Hotel Suites at Pacific Regency Hotel Suites, responded to this reviewResponded January 14, 2014

Dear Globe_trotterSingh,
Thank you for taking the time to review us on TripAdvisor
We highly appreciate your comments which are very important for us in further improvement of our performance.
Looking forward in welcoming you back again.
Hospitality yours,
The Management of Pacific Regency Hotel Suites

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pacific Regency Hotel Suites

Address: KH Tower | Jalan Punchak, Off Jalan P Ramlee, Kuala Lumpur 50250, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#65 Luxury Hotel in Kuala Lumpur
Price Range: $63 - $97 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Pacific Regency Hotel Suites 4.5*
Number of rooms: 283
Official Description (provided by the hotel):
The hotel offers 283 suites, stylishly decorated with its trendy yet comforting feel, complete with modern amenities. Special touches in every suite include the roomy ensuite bathroom with separate shower, 40-inch LCD screen television with selected satellite channels, complimentary wireless internet access and stunning views of the Kuala Lumpur skyline. These suites are also great for longer stays in the cities as they come equipped with a kitchenette, complete with crockery and cutlery as well as a lounge area, but are also perfect for short homely stays. When night falls and it’s time to wine and dine, you don’t even have to set foot out of the building. The Pacific Regency Hotel Suites houses one of the most hip, trendy nightspots in the entire city; Luna Bar. Located on the rooftop of the 34th floor, expect an unparalleled 360˚ view of bustling Kuala Lumpur, topped off with great music, a stylish crowd, the rooftop pool and a chill, relaxed ambience. Choose to dine al-fresco, huddle up in dark comfy spots or be seated at any one of the several bars; whatever your choice, look forward to a night you’ll remember. If you’re in the mood for something spicy and tangy, stop off at the 23rd floor and dine at the Soi 23. Expect Northern Thai cuisine, bursting with exotic flavours that will tantalise your taste buds, available for lunch and dinner. If Thai food isn’t your thing, opt for their ala carte menu which offers local and Western delights, all served while you gaze out onto the KL skyline. ... more   less 
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Also Known As:
Pacific Regency Hotel Kuala Lumpur
Regency Kuala Lumpur
Regency Hotel Kuala Lumpur

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