So the only 2 positive things are what are mentioned above. It was a clean room with clean bathroom and bed and the housekeeping staff did a great job. The location means you are right above Farenheit 88 mall (formerly KL Plaza) - but at night or early morning during hours the mall isn't open, it's a rats maze through un-signposted dark doors and corridors to get in and out!
Check-in: no help or assistance given to check in or deal with issues. No help with bags, no directions given, no telling us of breakfast included or not (we presumed not...), nothing!
The room: very spacious, although clean, smelled of moth balls and toilet cleaner - overpoweringly so. TV didn't work but aircon was great that's all we needed. Floor towels had holes in it.
Corridors: have no carpets so the noise is SO loud from other guests, doors slamming etc.
Pool: basic and smelled a bit. No towels given so had to send one of our party back upstairs to get the ones we'd already used, because we had already dipped.
No parking included - you can park under the mall but you have to pay.
Won't be going back there.
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- Also Known As:
- Kl Plaza Suites Kuala Lumpur Hotel Kuala Lumpur
- Kl Plaza Kuala Lumpur