I probably came on a bad day. Of the 6 lifts, only 3 were functioning. It was a bother waiting to use the lifts. Each morning, when going down to the ballroom for a function during breakfast hours, I had to wait 3-4 turns before I can finally enter the lift. Ended up using the stairs once.
The room itself is passable. It looks aged, with some creaky furniture and carpet stains, but I like the comfortable bed and the TV channels available. At first glance everything looks ok. However, after using the room proper did I notice the small annoyances. Firstly 2 of the 4 lamps didn't work, and the water boiler failed to work. After some twiddling I realised it was the wall socket that failed, and the boiler worked fine with another socket. The air-conditioning temp control wasn't working either (the knob was loose), but at least I could control the fan speed from the control panel next to the bed. There was a pool of water around the toilet which gets bigger after each flush, so the bathroom floor was chronically wet. Soundproofing was poor. I could hear conversations from the next room and the corridor fairly clearly. Lastly, the curtains wouldn't close all the way.
In hindsight I should've asked to change rooms, but it was 10pm and I wanted to retire early. Sleep quality was good, and that was most important after all. And to be fair, the staff were pleasant and polite throughout my stay. It was just the lifts and the room shortcomings that hampered my stay. If I wasn't attending a function here I would've picked somewhere else to stay though.
- Official Description (provided by the hotel):
- Grand Seasons Hotel, Kuala Lumpur provides a comfortable haven for those traveling on business or for savvy holiday-makers who want to be at the centre of it all. Situated close to commercial, retail and cultural areas, travelers will be spoiled for choice when it comes to filling their days. ... more less
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- Also Known As:
- Grand Seasons Kuala Lumpur
- Hotel Grand Seasons