The Hotel is excellent but their service was very bad. No any good response from main enterance which their staff never guide us to locate the car for few minutes. Second not even get a good explanation from the reservation counter. FIrst we are booked the room from website. We thought the cost already paid online. Then we went to the hotel ourself to check the room but they never lets us know about the payment and what is the requirement. We are embrassed by our guest which they paid for the room on that night. Please care the customer properly.
- Official Description (provided by the hotel):
- Grand Seasons Hotel, Kuala Lumpur provides a comfortable haven for those traveling on business or for savvy holiday-makers who want to be at the centre of it all. Situated close to commercial, retail and cultural areas, travelers will be spoiled for choice when it comes to filling their days. ... more less
- Reservation Options:
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- Also Known As:
- Grand Seasons Kuala Lumpur
- Hotel Grand Seasons