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“Good Location, BUT........”

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Corus Hotel Kuala Lumpur
Ranked #55 of 348 Hotels in Kuala Lumpur
Reviewed July 26, 2013

This hotel was good for those people who wish to get shopping at KLCC it was just 5mins walking distance only.

I been there for two night stay. I been ask for a key deposit but my friend who had check in last week she was exclude from paying any key deposit. However the key deposit concept should only applicable to country other than Malaysia.

However the price paid are not tally with the hotel grading. (Overpaid)

  • Stayed: July 2013
    • Value
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    • Service
Thank alvincmc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CorusHotelKL, Manager at Corus Hotel Kuala Lumpur, responded to this reviewResponded August 6, 2013

Dear Alvincmc,

Warm greetings from Corus Hotel Kuala Lumpur.

Thank you for staying with us recently and we appreciate your valuable feedback on Trip Advisor.

It has been our practice to collect deposit for the room key during check-in especially for guest who is checking in and paying by cash term. The deposit however, will be refunded back to our guest during check-out.

We hope this clarifies your concern and thank you for your kind understanding.

We look forward to welcoming you and serving you again in near future.

Thank you and have a great holiday.

Best regards,

Kelly Thean
Marketing and Communications Manager
Corus hotel Kuala Lumpur

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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913 - 919 of 1,788 reviews

Reviewed July 26, 2013 via mobile

Had a short stopover stay in kuala lumpar and stayed here. Location is really good and the main hub is only a short distance away. Rooms are lovely and clean and refreshing. Staff were extremely helpful and very friendly and very knowledgeable on what to do in a short time stay in kuala lumpar. The pool is gorgeous, over looks the Petronas towers. The breakfast buffet is great value for money and has everything from continental breakfast to fry. Highly recommended.

  • Stayed: July 2013
    • Value
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3  Thank LittleMissMalibu_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CorusHotelKL, Manager at Corus Hotel Kuala Lumpur, responded to this reviewResponded August 5, 2013

Dear LittleMissMalibu_12,

Warm greetings from Corus Hotel Kuala Lumpur and we appreciate your valuable feedback.

We are glad to hear that you enjoyed your stay in Corus, especially the hotel’s location, and most importantly our facilities and services met your satisfaction.

Your valuable comments have been conveyed to our staff and they are very much encouraged.

We hope to see you again and look forward to serving you during your next visit to Malaysia.

Thank you and have a wonderful week ahead.

Best regards,

Kelly Thean
Marketing and Communications Manager
Corus hotel Kuala Lumpur

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 24, 2013

Apart from its location - which is literally next door to the famous iconic twin tower- the hotel is pretty average. We spent just one night there - nothing to complain about, did not have a chance to explore what it has to offer apart from its vicinity to KLCC.

  • Stayed: July 2013, traveled with family
    • Value
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    • Cleanliness
    • Service
Thank Nikonian76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CorusHotelKL, Manager at Corus Hotel Kuala Lumpur, responded to this reviewResponded July 24, 2013

Dear Nikonian76,

Warm greetings from Corus hotel Kuala Lumpur.

We appreciate you taking time to share your valuable feedback about us on Trip Advisor. We are glad to hear that you found your convenience on our hotel location.

Our hotel offers a wide range of leisure and entertainment facilities which includes transportation to the city, pampering spa & massage services, gym, saloon and exclusive dining experience in our award-winning restaurants.

We look forward to welcoming you back on your next visit to explore our facilities as well.

Thank you and have a pleasant week ahead.


Best regards,

Kelly Thean
Marketing & Communications Manager
Corus hotel Kuala Lumpur

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 23, 2013

great location , great room , clean bathroom . The only problems I faced was that the room was a little smelly and the breakfast needed more variety other than that I love this hotel !

if you finding something cheap yet with a great location blindly go for this hotel , you won't regret it

Room Tip: the normal rooms too have a balcony so it's great
See more room tips
  • Stayed: July 2013, traveled with friends
    • Value
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Thank blue_pass1001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CorusHotelKL, Manager at Corus Hotel Kuala Lumpur, responded to this reviewResponded July 24, 2013

Dear blue_pass1001,

Warm greetings from Corus hotel Kuala Lumpur.

We're delighted to hear that you enjoyed your stay at Corus. We have also taken note on your comments on the room and breakfast spread. We will take immediate rectification measures as we always ensure high quality service is delivered at all times.

We look forward to welcoming you back to Corus hotel and to serving you soon.

Thank you and have a pleasant week ahead.

Best regards,

Kelly Thean
Marketing & Communications Manager
Corus hotel Kuala Lumpur

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 20, 2013

This hotel markets itself as a 4 star hotel, unfortunately I could only find two.

Pros: A beautiful lobby, with a pianist playing beautiful music

- Extremely friendly staff
- good breakfast

Cons:
- check in took a bit to long (the friendly staff made it more pleasurable)
- The front desk looked area needs a bit of touch up compared to the rest of the lobby.
- Our room looked like we stepped back into the 70's and was not worth the money we paid.
- Except the lobby, most places of this hotel looked very creepy, and reminded me of the shining.

It is a great location downtown, but the hotel needs a renovation. But please keep your staff, they were wonderful. Not their fault I did not like the hotel. So in that perspective, if you are just looking for service, please choose this hotel!

  • Stayed: February 2013, traveled as a couple
    • Value
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Thank Quickhatch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CorusHotelKL, Manager at Corus Hotel Kuala Lumpur, responded to this reviewResponded July 24, 2013

Dear Quickhatch,

Warm greetings from Corus hotel Kuala Lumpur and thank you for your valuable feedback.

Your kind comments on our staffs’ service level has been conveyed to them and they are very much encouraged.

We have taken note on your comments and we are delighted to share with you that we have recently completed our hotel refurbishment.

We look forward to your return to Corus hotel Kuala Lumpur in near future.

Best Regards,

Kelly Thean
Marketing & Communications Manager
Corus hotel Kuala Lumpur

Report response as inappropriate
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Reviewed July 15, 2013

Just ok. Rooms are spacious but bathroom not so clean. Mould on walls and not well clean though it has been refurbished recently. The hotel will ask if you want to book a taxi upon departure to Kia and they chArge 100 rm for a dirty taxi and this will cost you 75 rm elsewhere. That's definelty thief and when we asked them if they don't have cleaner taxi they say 140 rm which is weird. Don't ever book their taxi service.

  • Stayed: July 2013, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Thank Anusha A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CorusHotelKL, Manager at Corus Hotel Kuala Lumpur, responded to this reviewResponded July 24, 2013

Dear Ms. Anusha A,

Warm greetings from Corus hotel Kuala Lumpur.

Thank you for staying with us and we appreciate you taking time to share your feedback with us.

We have taken note on your comments and our team has conducted an investigation on the cab service you have highlighted. Our travel, tour & cab service provider, whom we have outsourced, has confirmed that their cabs were fully booked during the said time and date of your departure; hence they have hailed a public cab for your convenience.

We strive to provide the best services to our guests. We hope this clarifies and we wish to serve you again in near future.

Best regards,

Kelly Thean
Marketing and Communications Manager
Corus hotel Kuala Lumpur

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 14, 2013

although it was last year i stayed here, i forgot i did a review
i booked a cheap hotel in KL but i was hoping for clean, and a good night sleep
i stayed here for 7 nights and clean is what i got
beds was ok, i got my nights sleep,
hotel had a pool, which you needed your hotel key to go down
although i didn't swim in the pool, i did sunbath by the pool, where yuo can also get your massages done by the spa with a fee
ok location, the stop outside hotel has a major bus link to penang and down south/ singapore

  • Stayed: August 2012, traveled solo
    • Value
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Thank babyangel2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CorusHotelKL, Manager at Corus Hotel Kuala Lumpur, responded to this reviewResponded July 15, 2013

Dear Cute-baby-angel,

Warm greetings from Corus hotel Kuala Lumpur.

We are pleased to hear that you enjoyed your stay and the facilities at Corus hotel. We look forward to welcoming you back in the near future.

Thank you and have a pleasant week ahead.

Best regards,

Kelly Thean
Marketing and Communications Manager
Corus hotel Kuala Lumpur

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Corus Hotel Kuala Lumpur

Address: Corus Hotel Jalan Ampang, Kuala Lumpur 50450, Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#26 Spa Hotel in Kuala Lumpur
#41 Business Hotel in Kuala Lumpur
#49 Luxury Hotel in Kuala Lumpur
Price Range: $60 - $104 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Corus Hotel Kuala Lumpur 4*
Number of rooms: 388
Official Description (provided by the hotel):
The Corus Hotel Kuala Lumpur, part of the UK-based Corus hotel group, is one of the most popular 4-star business hotels in Kuala Lumpur with 388 well-equipped guestrooms and unsurpassed ballroom and meeting/function rooms that will hold small and large groups comfortably. Located in the Golden Triangle, Corus Hotel Kuala Lumpur offers high speed broadband, cable LCD TV, sauna, free shuttle services to Bukit Bintang and Chinatown to name a few. Leisure seekers can swim in the pool surrounded by a garden terrace, exercise in the gymnasium by the poolside or be pampered at Danai Spa or at the pavilion in the garden terrace. Apart from that, Corus Hotel Kuala Lumpur provides guests with exceptional hospitality, personalised service and distinctive dining experience. All-day dining and weekly themed hi tea is available at Dondang Sayang Coffee House, which serves local and International cuisines. Ming Palace Chinese Restaurant offers the best Cantonese and Szechuan dishes, while authentic Japanese fare is available at Komura Japanese Restaurant. A wide variety of drinks (alcoholic and non-alcoholic) are served at Kencana Lounge and The Cellar with daily (except Mondays) live performance by the in-house musicians. The hotel is just 5 minutes' walking distance to the iconic Petronas Twin Towers and Suria KLCC shopping mall with over 500 retail outlets of trendy fashion, dining, entertainment and year-round exciting events. ... more   less 
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Also Known As:
Corus Kuala Lumpur
Kuala Lumpur Corus Hotel

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