Stuck here for longer than we wanted - that is not a criticism of the hotel but KL can be somewhat oppressive especially if you love the countryside. However, I will review KL itself separately.
As has been already said, the hotel is tired but the staff are very friendly and welcoming. Our fridge was not working and was replaced within 30 minutes after telephoning reception but a broken light was not fixed until the next day. The walls / rooms could do with some better soundproofing as we can always hear when next door are going to the toilet or having a shower ..... maybe that's your thing?
Breakfast was a plentiful mix of Asian, European, and American food styles but I did feel the whole place catered more for the business traveller rather than the casual tourist; facilities such as conference rooms and media suites as opposed to tourist centred activity. Sadly the large swimming pool is shaded most of the day by the two large twin towers of the hotel itself which are on the south side of the pool - not so good if you want to sunbathe. Sadly also, there is considerable building work (at least 5 tower blocks currently under construction) going on the immediate vicinity and this means it will always be a noisy location, especially as the hotel is also sited at the junction of two major dual carriageways and a railway station.
However, this might suit some people very well as it does mean you are centrally located although it's not for me as I would have preferred somewhere more quiet and restful.
As for choice of room, despite what has been said, there is not much to choose between East and West wing but as others have also said, it is good to get a high floor for the view. Facing the twin Petronas towers (i.e. looking South) is slightly better because most of the building work is going on the other (swimming pool) side, looking North.
- Official Description (provided by the hotel):
- Discover the heart of Malaysia while enjoying a wide range of exceptional amenities at the Renaissance Kuala Lumpur Hotel, a Marriott Luxury & Lifestyle Collection. Providing an unparalleled location, ideal for business or leisure, our KL City hotel's expansive offering of sophisticated guest rooms and suites feature deluxe bedding, high-speed Internet and marble bathrooms. Filling two magnificent towers, our choice of accommodations includes those with lounge access, picturesque views of the city skyline and lavish hospitality services. Boasting a plethora of dining options, our seven restaurants offer everything from authentic Chinese cuisine to a tantalising all-day buffet, along with outdoor dining next to our Olympic-sized pool. As one of the premier convention hotels in Kuala Lumpur, our venue features state-of-the-art facilities and the largest pillar-free ballroom in Malaysia. And, for the ultimate relaxation, experience our on-site Mandara Spa, with its soothing atmosphere and luxury treatments. ... more less
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- Also Known As:
- Renaissance Hotel Kuala Lumpur
- Kuala Lumpur Renaissance