There are plenty of good hotels in KL but we chose the Renaissance primarily because it has a beautiful pool and the beds are comfortable. We stayed in the East Wing and found it even better than on the previous 3 visits. We were upgraded to a large room with a great view of the Twin Towers, the bed had a thick mattress topper and was super-comfy, and the bathroom had a separate shower as well as a bath. The breakfast buffet was one of the very best I've come across. However, it was the service that really stood out, it has gone from 'good' to 'exceptional'. All the staff we met were efficient, friendly and helpful - for example, I had three chefs stop and talk to me at breakfast, two to check if I was happy with the food (ecstatic would be closer) and one to help me find something when I was looking around. We stayed in Vietnam for two weeks before coming to KL so were used to friendly and charming service - the Renaissance still stood out. Will stay here again on our next visit.
- Official Description (provided by the hotel):
- Discover the heart of Malaysia while enjoying a wide range of exceptional amenities at the Renaissance Kuala Lumpur Hotel, a Marriott Luxury & Lifestyle Collection. Providing an unparalleled location, ideal for business or leisure, our KL City hotel's expansive offering of sophisticated guest rooms and suites feature deluxe bedding, high-speed Internet and marble bathrooms. Filling two magnificent towers, our choice of accommodations includes those with lounge access, picturesque views of the city skyline and lavish hospitality services. Boasting a plethora of dining options, our seven restaurants offer everything from authentic Chinese cuisine to a tantalising all-day buffet, along with outdoor dining next to our Olympic-sized pool. As one of the premier convention hotels in Kuala Lumpur, our venue features state-of-the-art facilities and the largest pillar-free ballroom in Malaysia. And, for the ultimate relaxation, experience our on-site Mandara Spa, with its soothing atmosphere and luxury treatments. ... more less
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- Also Known As:
- Renaissance Hotel Kuala Lumpur
- Kuala Lumpur Renaissance