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All reviews shopping mall legend hotel pwtc station coffee house club suite free upgrade superior room excellent stay swimming pool public transport nice room easy access hotel is located pleasant stay upon check buffet breakfast twin towers
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Reviewed 3 weeks ago

i have to wait up to 45 minutes, long que to check in. the parking space is also limited, thus i need to use 2 level of lift to arrive at basement. Im happy that no charged for parking even I check out at 9 am and my car park up to 3.30 pm

Date of stay: September 2019
Trip type: Traveled with family
Review collected in partnership with this hotel
Thank nikrosmawati72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sunwayputrahotelkl, General Manager at Sunway Putra Hotel, responded to this reviewResponded 2 weeks ago

Dear nikrosmawati72,

Salam Sejahtera.

It has been our pleasure to welcome you at Sunway Putra Hotel and we thank you for sharing your feedback about your recent visit. Please rest assured that your feedback has been shared with my team for further review.

Thank you.

Kind regards,
Michael Monks
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

Good place. Clean, smells good n cozy room. Choices of foods for breakfast was good and variety. Staffs very friendly and helpful.Easy access to the mall.Worth for a money for a short vacation with family.

Date of stay: September 2019
Trip type: Traveled with family
Review collected in partnership with this hotel
Thank nhf812019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sunwayputrahotelkl, General Manager at Sunway Putra Hotel, responded to this reviewResponded 2 weeks ago

Dear nhf812019,

Salam Sejahtera.

It has been our pleasure to welcome you at Sunway Putra Hotel and we thank you for sharing your feedback about your recent visit. We hope to deliver more such experiences for you on your future visits to our hotel.

Thank you.

Kind regards,
Michael Monks
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

Location is good, very near the Mall.Service is good. Rooms are spacious and comfortable.The only set back is that they are not soundproof. Can hear noises from the corridor
Breakfast is widespread
Value for money.

Room tip: Higher floor is preferred
Date of stay: August 2019
Trip type: Traveled with friends
Review collected in partnership with this hotel
Thank Lan1964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sunwayputrahotelkl, General Manager at Sunway Putra Hotel, responded to this reviewResponded 3 weeks ago

Dear Lan1964,

Salam Sejahtera.

It has been our pleasure to welcome you at Sunway Putra Hotel and we thank you for sharing your feedback about your recent visit. Please rest assured that your feedback has been shared with my team for further review.


Thank you.

Kind regards,
Michael Monks
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

Strategic location. Spacious room. Indoor palyground for kids is a bonus for my children. Our room is located at 11th floor which is the same level as swimming pool and gymnasium. Very convenience as we dont have to use lift. However the sink in our bathroom is clogged up. I'm sure the staff will fix it immediately if we made a report. It's just us too busy to report. Huhu

Date of stay: September 2019
Trip type: Traveled with family
Review collected in partnership with this hotel
Thank Honara_ana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sunwayputrahotelkl, General Manager at Sunway Putra Hotel, responded to this reviewResponded 3 weeks ago

Dear Honara_ana,

Salam Sejahtera.

It has been our pleasure to welcome you at Sunway Putra Hotel and we thank you for sharing feedback about your recent visit. Please rest assured that your comments have been shared among our team, we would continually seek ways to further enhance the experience of valued guests like yourself. Please accept my sincere apologies for the inconvenience you have experienced during your stay and do let me know if I can be of any assistance to you.

Kind regards,
Michael Monks
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

We stayed for one night at Sunway Putra on a stop over on a flight to Europe. Apart from great service and a clean and well appointed room, we liked the location right next to the Putra Mall with a great selection of shops.
This allowed for last minute shopping and meeting our Kuala Lumpur friends in one of the many restaurants.
As usual, the Sunway Putra staff went out of their way to please and in spite of a big convention held in the hotel, service was excellent.

Room tip: Rooms with club lounge access offer excellent value for money and we enjoyed happy hour with a great view and breakfast in the club lounge.
Date of stay: September 2019
Trip type: Traveled as a couple
Review collected in partnership with this hotel
Thank borneo88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sunwayputrahotelkl, General Manager at Sunway Putra Hotel, responded to this reviewResponded 3 weeks ago

Dear borneo88,

Salam Sejahtera.

It has been our pleasure to welcome you at Sunway Putra Hotel and we thank you for sharing your feedback about your recent visit. We hope to deliver more such experiences for you on your future visits to our hotel.

Thank you.

Kind regards,
Michael Monks
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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