I was in KL for a business trip and stayed at Sunway Putra since it was just across the road from the Putra World Trade Centre (PWTC). I made the reserbation via Booking.com and it was quite seamless as they were able to fulfil the additional requests I had i.e high floor and non-smoking room (be sure to ask for a non-smoking room if you have such a preference, else you will be assigned a smoking room, as I learnt last year). However, the check-in experience could have been better - staff needs to be trained to smile and welcome guests and to provide guests relevant information. I was just given the keys and that's it. I had to ask about the free Wifi, what time and where is breakfast, etc and was given reluctant replies.
When I went into the room, the floor tiles were cold!! But disposable slippers were not provided in the room...so I ended up tip-toeing around the non-carpeted floor areas. Ouch!
While I was looking forward to a good night's rest, the hard bed was very uncomfortable and I woke up with a very sore back. For 3 nights. Ouch!!
The hotel was offering 50% off on room service as the mall downstairs was undergoing renovations. The first in-room dinner I had was ok. But the second order I had the next night was quite bad.. The chicken chop was not fresh and oily, and the oil smelled like it has been recycled :(
Overall, not very good value for money.
- Official Description (provided by the hotel):
- Sunway Putra Hotel is a brand new 5-star hotel in Kuala Lumpur that is perfect for work or play. Located along the Diamond Triangle, the hotel is only 15 minutes away from the central business district of Kuala Lumpur and strategically poised in one of the most vibrant parts of the city. Overlooking the iconic Putra World Trade Centre and adjacent to Sunway Putra Mall, the hotel enjoys superb transportation access and provides an exciting place to stay, shop and dine. We offer 650 completely renovated guestrooms with four classic collection; Superior, Deluxe, Classic Suites and Clubs, a large divisible Grand Ballroom along with 14 other spacious function rooms that caters to MICE delegates as well as high profile guests and celebrated socialites. At Sunway Putra Hotel, we provide fawning service, creative catering and innovative spaces to make your stay not just memorable but also spectacular! ... more less
- Reservation Options:
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- Also Known As:
- Legend Hotel Kuala Lumpur
- Legend Kuala Lumpur