We stayed there (two parents and two teenage kids) in June - July 2012 for about 10 days and the hotel was selected because of previous Trip Advisor reports and we booked into 1508 and one other nearby, higher rooms because of comments in earlier reports about the noise from the nearby night club. We could just hear the music at night but it was not a problem and we had an excellent view of the Petronas Towers. Basically, it can be definitely recommended but the stay did not get off to a good start. We asked for non-smoking rooms (in capitol letters!), single beds and adjoining rooms if possible. What we received was none of the above, apparently the non-smoking rooms were full despite the fact that we had booked well in advance. However, the hotel was being re-decorated and this smell almost overrode the smell of smoke in the rooms (in previous hotels we have stayed in, including in Malaysia, we have received an automatic upgrade if non-smoking rooms were not available in the grade we had booked but this could not be arranged here). The hotel is a local establishment (good news for the food in the coffee shop) and the furniture quickly reveals that this is an upper-budget hotel. The rooms were a reasonable size, the beds firm but otherwise fine, the ironing board was useful and the room safe will hold at least a 12” laptop. Newspapers were delivered most days (?), TV films were limited but we were not in the rooms much and the bathroom had a large shower with good water pressure. The hotel charged a fair rate to the airport (unusual). Wi-fi was charged per device in the rooms and this quickly becomes expensive with a family, there is no such provision in the lobby but it is free in the coffee shop if you are a customer. The staff were very helpful and pleasant, apart from booking in, and Peter, Front Desk/Concierge, was particularly helpful – thanks. What this hotel has got is LOCATION. Diagonally opposite is the Low Yat Plaza (computers) and other large malls are within walking distance – pretty much everything is within walking distance of the centre of KL(Golden Triangle), day and night – including the train, Jalan Alor etc.
Leave the hotel and get ready to eat and eat. Next door, to the right outside, are a couple of Chinese food stalls and we had a very reasonable (quality and price) breakfast at the Restaurant Instant, one of the two stalls. Next to them is an Indian restaurant for a change for breakfast. Turn left out of the hotel and there are more restaurants, a 7-Eleven is very close and an internet café is opposite. You will not go hungry in KL. In the basement of the Low Yat Plaza is an Old Town Coffee Shop, they are a chain, but we did not think their prices for Malaysian dishes were justified for the quality of food we received. In the same basement is the Kopi Club, a small restaurant, and whilst this serves only a basic breakfast (they like their eggs half cooked) until 11.30 am when it opens fully, try their Chicken Rendang, the Malaysian milk tea and followed by your choice of sweets for a quick, simple and tasty lunch. There is a money changer in the same basement and changing money was straightforward and hassle free. We have written separately about the excellent food courts in the nearby Pavilion and Lot 10 malls elsewhere. Yes, we would be happy to stay in the Capitol Hotel again; it is safe and fair value for money given its location which is difficult to fault.
One word of ‘caution’. The Malaysians are generally very polite, pleasant and helpful and this really contributes towards enjoying the holiday but be warned! They are very approachable but do not like to admit that they cannot help with directions to your destination and will point very nicely but vaguely into the distance and say it is a “ten minute walk”. You will end up making some very hot and very long ‘ten minute walks’ – take a taxi. Also be warned, the food prices at the airport are exorbitant, so have a good meal before you get there (the airport authorities should study Hong Kong airport to see how restaurants can be run extremely well).
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- Also Known As:
- Capitol Kuala Lumpur
- Capitol Hotel Kuala Lumpur