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“If you are looking for a serviced apartment in central KL, this is it”

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Crown Regency Serviced Suites
Ranked #104 of 346 Hotels in Kuala Lumpur
Singapore
Level 6 Contributor
96 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
“If you are looking for a serviced apartment in central KL, this is it”
Reviewed June 11, 2010

Our extended family stayed in two different apartments at Crown Regency and we had no major issues. We loved the space of the apartments and having an equipped kitchen for our breakfasts, snacks, ice cream etc. The apartment was clean (housekeeping even called twice to ask if we wanted cleaning when we hung the wrong sign on the door) and luxurious enough if you are not looking for a 6-star hotel.

It must be noted though that no breakfast is provided by the hotel, but this was not a problem for us in KL, where there was no lack of good and accessible food. It can be noisy at night with music / traffic from the streets below, but the noise was muted when the windows were closed. Beds were indeed a bit "short" for tall people but we realised this was partly because a good inch of the bed was tucked under the headrest (see pictures). All in all, good value for money if you need more than one hotel room.

  • Stayed May 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank g0_f0r_it
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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202 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • Indonesian first
  • Italian first
  • Japanese first
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English first
Bangalore
Level 3 Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed June 10, 2010

We have an unwritten rule which we follow whenever we visit Kuala Lumpur that is stay at the Crown Regency Serviced Suites.This is the third time we are staying and have never been let down.They upgraded us as we were with young kids.The service is as good and the location deadly.It is just minutes away from Petronas and KLCC Suria.All the top pubs are near the hotel and you get super food specially from the road side shacks near the hotel.
Overall a super place to stay specially.

  • Stayed April 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank faryyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level 3 Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed May 24, 2010

We booked 3 Apartments ranging 1BD, 2DB, 3BD so we got the spectrum of units to judge. This is by far the best value and clean suites in central KL. The Hotel was renovated less than 2 years ago. The suites are clean and functional, windows open for fresh air if you want it. Free Wifi in the suites and good staff that are helpful at the front desk. I suggest you ask for a non-smoking room if you don't smoke as some of the rooms have that "after" party smell of smoke. It is more than comfortable and it's location is fantastic, though be aware that there are clubs next door and up the street that open very late but no noise. KLCC and KL Tower are walking distance and close by. They had some special running when we were there and we paid 358rm for a 2 BD Deluxe. We will be back for our next trip.

Stayed April 2010, traveled as a couple
Helpful?
1 Thank Life-ona-Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
glasgow
Level 3 Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 20, 2010

located near everything you want to see.have stayed there several times.more like apartment than a hotel room. tips for k.l. (1)make sure taxi's switch on the meter,its far cheaper.2)the restraunt facing coffee shop is where locals eat,check it for value.3)you can buy fresh diced fruit from one of the stalls in the street every morning.4)cost of taxi to chinatown from hotel should be 10 riggits (max).

Stayed April 2010, traveled as a couple
Helpful?
Thank still-smokin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Western Australia
Level 6 Contributor
65 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed April 30, 2010

We stayed at the Crown Regency for two nights on a stopover enroute to Penang. We are a family of five including 3 kids aged 6 years and under so we needed something large enough to accomodate us all comfortably and with some privacy for everyone, The KLCC area is perfect for young kids (who aren't interested in being dragged around KL's shopping malls) as you have the massive park complete with huge kids' playground and paddling pools, the 'Aquaria' aquarium and the Petrosains Science Discovery Centre all only a block away.

We had booked a 2 bedroom 'Princess' suite but upon check-in were upgraded to a 3 bedroom 3 bathroom suite. It was, frankly, MASSIVE - floor area would be the size of a small house. As we only stayed 2 nights we didn't use the kitchen/dining/lounge room but those looking for a longer stay would be well accomodated.

There is no restaraunt as part of the hotel but there is a Coffee Bean coffee shop downstairs and a number of good restaurants serving breakfast only minutes walk away. The pool is OK, we used it a fair bit as the weather was so humid.

My only complaint would be that the beds are very short ( a common problem in Asian hotels, we have found). I am only 170cm but my feet were hanging over the end of the bed. My 6ft husband of course fared worse!

I don't think we payed much more than A$150 a night - incredible value. The Crown Regency is nothing fancy but great for families/large groups and the location is hard to beat. Very highly recommended.

  • Stayed April 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Itch-4-Travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pakistan
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed February 24, 2010

Stayed at hotel from February 12 to 14 and February 20, 2010 (Three nights). I'll summarize my experience as follows:
Plus Point:
+ Location near to Twin Towers (perhaps a 7 minutes walk), KL Tower (13 minutes walk).
+I booked a studio apartment through the hotel website and was given an upgraded one bed room for my first stay.
+Hotel staff is friendly. They can call a taxi for you (However I have a concern on this as discussed in -ve points)
+ I was given room on 9th floor and I couldnot hear any music from the bars that are just seconds away from the hotel.
+ Taxi stand just adjacent to the hotel.

and now the Minuses:
- No restaurant. One Coffee Bean shop at the ground floor which is an ok for me.
- Smaller beds. For taller and healthy people this may result in sleepless nite.
- Please do not ask the hotel staff to arrange for taxi. I was quoted an amount of RM 850 for one way trip to Penang by taxi. I managed to arrange airport limo for about RM 505. Similar case was observed for airport drop and pick.

Overall it was a good experience. Recommend for families, couples.

  • Stayed February 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kuresh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
1 review
Reviewed January 8, 2010

I went there on the 10 Oct-12 Oct 2009 with my brother,Aidil,my fiance,Ben,his two brothers,Liam and Rhys and my friends Dahliah and Li yong. Our first impression when we entered the 3-bedroom Empress Suite was 'WOW'. We only paid RM438/night divided between 7 people.Imagine how much that is per person in Singapore/Australian dollar.

Good Points
1) Value for Money
2) Privacy
3) Good view of the city (We stayed on the 21st storey)
4) Within walking distance to Petronas Twin Tower (5 minutes)
5) Housekeeping is prompt and ask for 10 pillows/toilet rolls and they'll deliver them
6) Pool is deserted so you get the whole thing to yourself
7) Leave your luggage after you check-out if your flight's late for FREE
8) Nice modern deco
9) The rooms are spacious especially the living area & Master Bedroom

Bad points
1) No restaurants (But there's coffee Bean & Tea Leaf)
2) Staffs are not very welcoming
3) The manager calculated the total amount for our stay wrongly & asked for much more money
4) Bed in Master Bedroom too small
5) Shower is too small (Bathroom in general is large though)

We overlooked the bad points because firstly,we don't really take long showers, secondly we LOVE coffee Bean & Tea Leaf's Double Chocolate & Tandoori Chicken with ciabatta Bread, thirdly,we don't take long sleep so even if the bed's smaller than any other hotels,its fine and finally,everyone makes mistakes so we've forgiven the manager's mistake for his miscalculations.

Stayed October 2009
Helpful?
Thank shakagirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crown Regency Serviced Suites

Property: Crown Regency Serviced Suites
Address: 12 Jalan P. Ramlee, Kuala Lumpur, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #104 of 346 Hotels in Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crown Regency Serviced Suites 3.5*
Number of rooms: 100
Official Description (provided by the hotel):
Crown Regency Serviced Suites is nestled in the heart of Kuala Lumpur's city centre, surrounded by prime office buildings, shopping complexes, fine dining options and daily convenience such as entertainment outlets banks and government offices. It is also a neighbor to the prestigious multi-billion Ringgit Petronas Twin Towers. Crown Regency is a 31-story building fronting the main Jalan P. Ramlee thoroughfare. Each unit offers residents a picturesque view of the city centre, and re-affirms its prime location. With the provision of full business, recreation and dining facilities, each serviced suites promises to be an ideal home for the business traveler or holiday-maker in Kuala Lumpur. Every suite in the Crown Regency is equipped with full amenities to make your stay one of complete comfort; we call it your home in the heart of the city. Tastefully furnished with contemporary furniture and fittings, each serviced suite exudes a sense of cosiness and warmth. Crown Regency Serviced Suites - your temporary home away from home. ... more   less 
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Also Known As:
Crown Regency Serviced Hotel Kuala Lumpur
Regency Kuala Lumpur
Regency Hotel Crown

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