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Concorde Hotel Kuala Lumpur
Ranked #44 of 345 Hotels in Kuala Lumpur
Certificate of Excellence
Colorado
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Location location location”
Reviewed February 19, 2014 via mobile

Can't get better location that this hotel . Adjacent to Hard Rock Cafe, makes it an easy access back to your hotel room after meals .
Great looking crowd , great food . This hotel has a impressive lobby , but they could use some upgrade and refinishing in their guest rooms. The views from the higher floors are impressive City view. Very close to mass transit . Loved the centralized location !

Stayed September 2013, traveled on business
Helpful?
Thank Sam K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LowLaiFun, Manager at Concorde Hotel Kuala Lumpur, responded to this review, February 21, 2014
Dear Sam K

Greetings from Concorde Hotel Kuala Lumpur and we thank you for staying with us during your recent visit.

We are delighted that you had enjoyed the central location, food and beverage offerings and the impressive city view from the room.

Your feedback for some room refurbishment has been noted and will be looked into.

May we have the pleasure of welcoming you back soon.

Warm Regards,
Low Lai Fun
Director of Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,995 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (349)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
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  • Korean first
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  • Turkish first
  • Any
English first
Kolkata (Calcutta), India
Level 3 Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed February 19, 2014 via mobile

We took the mono rail from KL to Bukit Nanas. Hotel is just adjacent to the Bukit Nanas station. Hotel is located at a very nice location. Twin tower is also nearby. Buffet breakfast is very elaborate. Hop in hop out stoppage is also very nearby. Overall a great stay.

Stayed February 2014, traveled as a couple
Helpful?
Thank debopriy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LowLaiFun, Manager at Concorde Hotel Kuala Lumpur, responded to this review, February 21, 2014
Dear deboprily

Thank you for selecting Concorde Hotel Kuala Lumpur as your choice of accommodation during your recent visit.

We are glad that you had a great stay and enjoyed the elaborate breakfast and nice location.

We hope to have the pleasure of welcoming you back soon.

Warm Regards,
Low Lai Fun
Director of Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 18, 2014

Everything in the hotel is superb.. One of the staff did some error regarding our anniversary dinner and as a form of apology they turn our disappointment to a great and happiest dinner celebration and the most unforgetable event.Thanks to the staff of concorde hotel.
The room,restaurant everything are superb. Im sure will be coming back to this hotel. Everything is comfortable and convenient.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank ShilaShah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LowLaiFun, Manager at Concorde Hotel Kuala Lumpur, responded to this review, February 21, 2014
Dear ShilaShah

Warm greetings from Concorde Hotel Kuala Lumpur.

We are delighted that you had enjoyed your recent stay with us and had an unforgettable anniversary celebration. Thank you for your encouraging feedback on our recovery process and we are glad that it is to be your happiest dinner celebration.

All of us look forward to welcoming you back and hope to see soon.

Warm Regards,
Low Lai Fun
Director of Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oxford, United Kingdom
Level 6 Contributor
201 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
Reviewed February 17, 2014

the lobby, restaurants, lifts, cafe, bar etc are all beautiful...the rooms a little less dramatic...but..dont let that put you off...it was all super clean...the bathroom. was fully tiled...walk in wet room style...quiet A/C...tv..hi-fi..fridge...iron and board...safe...gowns and slippers...very comfy medium soft 6 foot bed....ask for a room with a view of the towers and the location will not dissapoint...5 mins walk to the monorail...one of the biggest and most varied buffet breakfasts i have ever seen....evening meal in the the same restaurant....cheap enough by european standards...couldn't fault food, ambience or service...all in...really really good value...i would definetley stay there again if i'm lucky enough to be in KL.... one gripe...the laundry is very expensive....they cleaned everything beautifully...folded the shirts ..put cardboard and pins...and in a plastic bag..looked like new...for socks and undies i could have bought new ones for the cost of having them cleaned...but as a hotel..thoroughly reccommended.

Room Tip: a view of the towers
See more room tips
  • Stayed February 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank paul t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LowLaiFun, Manager at Concorde Hotel Kuala Lumpur, responded to this review, February 21, 2014
Dear paul t

Thank you for selecting Concorde Hotel Kuala Lumpur as your choice of accommodation during your recent visit.

We are glad that you had enjoyed the accommodation experience and are grateful for your several compliments on the location, facilities and service. Your feedback on the laundry pricing has been noted and will be reviewed.

We thank you for recommending our Hotel as a choice of accommodation in Kuala Lumpur.

We look forward to welcoming you back in the very near future.

Warm Regards,
Low Lai Fun
Director of Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 4 Contributor
47 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed February 17, 2014 via mobile

This hotel is central but tired. Room service is terrible quality. My prawn noodles came covered in raw egg. I repeat, raw. Didn't say that on the menu. Inedible noodles. I am here for a conference so not my choice but I personally would never stay here by choice. If however I was on a tight budget then this place would be fine.

Also seems to some issue with water pressure and hot water so be careful there. I have however stayed in worse hotels and it does feel safe and clean.

Stayed February 2014, traveled on business
Helpful?
Thank ConstantTraveller4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LowLaiFun, Manager at Concorde Hotel Kuala Lumpur, responded to this review, February 21, 2014
Dear ConstantTraveller4

Warm greetings from Concorde Hotel Kuala Lumpur and we thank you for taking time to write this review.

Your feedback has been noted with concern and has been shared with our team for immediate action. We appreciate your kind effort in raising the several issues and this will be most useful for our continual improvement.

May we have the pleasure of welcoming you back again in the near future.

Warm Regards,
Low Lai Fun
Director of Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangkok, Thailand
Level 4 Contributor
49 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed February 16, 2014

This comfortable and busy 4 star hotel in conveniently situated in the golden triangle area and is only 10 minutes walk to the Petronas Twin Towers. Also 3 minutes walk to Bukit Nenas (KL Monorail station) and 10 minutes walk to Dang Wangi station (Kelana Jaya Line).
Bedroom (with shower only) was clean and well maintained.
Breakfast at The Melting Pot restaurant was busy on both mornings and well controlled by staff so minimal waiting for a table. Plenty of choice of things to eat. Staff very friendly and super efficient in clearing away used cutlery and crockery.
Hotel foyer pleasantly decorated to celebrate the Chinese New Year.
Nice touch by the hotel was that on Valentine's Day every woman in the bar in the evening, was given a red rose and a red heart chocolate. There was also a birthday cake presented to one of the guests.

  • Stayed February 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Anthony H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LowLaiFun, Manager at Concorde Hotel Kuala Lumpur, responded to this review, February 21, 2014
Dear Anthony H

Greetings and we thank you for selecting Concorde Hotel Kuala Lumpur as you choice of accommodation during your recent visit.

We are delighted that you had enjoyed your stay and we truly appreciate all your positive feedback and compliments.

May we have the pleasure of welcoming you back again in the near future.

Warm Regards,
Low Lai Fun
Director of Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level 4 Contributor
23 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed February 16, 2014 via mobile

Stayed here on two seperate nights as I was on my trip to Sabah.

The staff were very attentive especially Rina from the front desk.

The room however has shown it's age and the refurbishment should have take a place.

Walking distance to twin towers and the hard rock cafe is just few steps from the lobby.

The monorail/train station "Bukit Nenas" is just opposite the hotel.

I've given a free upgraded on both of my seperate stays and they delivered a birthday cake to my room just after I checked in. Surprise!!! What a nice touch and wonderful thought!

The only minus point is, the management should have consider to put a sofas or create a seating area at the lobby because when the checking process is going on, there is no place to be seated for mother with babies or family with their kids.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Meow_Boy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LowLaiFun, Manager at Concorde Hotel Kuala Lumpur, responded to this review, February 21, 2014
Dear Meow_Boy

Thank you for selecting Concorde Hotel Kuala Lumpur as your choice of accommodation during your recent stay.

We appreciate your time taken to write this review and for recognizing our staff's attentiveness especially Rina's. We are delighted that you have been pleasantly surprised with the thoughtful birthday cake and room upgrade.

Your feedback for some sofas to be placed in the lobby for the families with kids, has been noted with appreciation.

May we have the pleasure of welcoming you back in the near future.

Warm Regards,
Low Lai Fun
Director of Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Concorde Hotel Kuala Lumpur

Property: Concorde Hotel Kuala Lumpur
Address: Concorde Hotel Kuala Lumpur 2 Jalan Sultan Ismail | Golden Triangle, Kuala Lumpur 50250, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#24 Business Hotel in Kuala Lumpur
#30 Family Hotel in Kuala Lumpur
#30 Romantic Hotel in Kuala Lumpur
#41 Luxury Hotel in Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:4 star — Concorde Hotel Kuala Lumpur 4*
Number of rooms: 581
Official Description (provided by the hotel):
Concorde Hotel Kuala Lumpur is a 4 star hotel with 581 rooms located within the golden triangle of Kuala Lumpur (KL). Our guest can literally take a short walk to the train stations, or nearby attractions such as the Malaysia Tourism Center (MaTiC), Suria KLCC Shopping Centre, Petronas Twin Towers, KL Convention Centre and KL Tower. Its unique location in the city between Bukit Bintang and KLCC offers guest great flexibility in business and shopping. The hotel is also equipped with 15 meeting rooms and able to cater for banquet events up to 800 people. ... more   less 
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Also Known As:
Kuala Lumpur Concorde
Concorde Kuala Lumpur

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