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“Terrible hotel with old rooms”

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Concorde Hotel Kuala Lumpur
Ranked #46 of 353 Hotels in Kuala Lumpur
Certificate of Excellence
Reviewed September 17, 2013

Way below my expectations. We were told that we got an upgraded room but the room was very very old and the furniture is rubbish. Bad smell in the room.
The paint coming off the walls because of moisture, probably some water leak problems.
The staff looked very busy and not friendly. The check in process took very long.
The restaurants are bad.
although the location is good. I don't recommend this hotel at all. There are plenty of other better options in the city.

Room Tip: All rooms are bad, don't stay here.
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  • Stayed: September 2013, traveled as a couple
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2  Thank Joseph M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,269 - 1,275 of 2,226 reviews

Reviewed September 17, 2013

This was a great business hotel. It is an excellent location. The concierge was extremely helpful in hailing cabs as well as giving information for sites to see. I would definitely stay again, though I would like to have had a tub. I even stayed in a smoking room, and could not even smell smoke, except in the halls.

  • Stayed: September 2013, traveled with friends
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Thank joeut1722
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 16, 2013

Concorde is very centrally located with generally all the amenities one can think of. It is walking distance from Petronas twin towers, Bukit bintang and KLCC. good pubs like Rum Jungle are just next door. Taxis, buses and monorail are available at door step to venture out anywhere

  • Stayed: October 2012, traveled with family
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Thank abhishiri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 13, 2013

Great value for money for a 4-star hotel because I was looking for a hotel that is close to Petronas and Menara KL towers, the KL Sentral station, and monorail station.

Stayed for 2 nights.

Check-in/out: Quick and easy. Done in 5 minutes. Lucky to have an experienced attendant who knows what she's doing.
Breakfast: Wide array of choices - western and local. No fresh juices as they use powder mix type. Attentive staff.
Sleep quality: Too cold for comfort. Had to turn off the aircon. Peace and quiet despite the constructions going on nearby.
Proximity: Leisure walk away from Petronas and KL towers. From KL Sentral station, cab fare will cost MYR13.00. Going to Kidzania, around 15-20 minutes away via cab to Kidzania at Mutiara Damansara and will cost about MYR17.00.
Internet: Hotel provided wi-fi is slow. However, you can plug the room-LAN cable to the wall to connect to your laptop. I didn't carry a laptop on this trip but I had with me my portable (the small/thin TP-Link variety) wi-fi router. Connected the LAN cable to this device and now I have a way faster wi-fi connection through the LAN cable as compared to the hotel-provided wi-fi. Both connections are FREE.
Amenities: Kids and Olympic sized swimming pools. Steam rooms and gym next to it. Friendly staff.
Others: The ref is empty, which is good. You are encouraged to buy groceries outside and stock your ref. Complimentary bottled waters everyday.

  • Stayed: September 2013, traveled with family
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Thank Gravitsu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 8, 2013

We only wanted to stay one night in KL, before moving on to more enjoyable locations; the Concorde fitted the bill perfectly, centrally located in Golden Triangle.

The hotel has doormen, porters, a large lobby, restaurant, and entertainment area; lifts are very fast, corridors wide. We had booked a family room in advance from UK - this turned out to be a small suite with two sleeping areas, sitting room, two WCs and shower. We didn't have the time or inclination to use the wide-screen TV or CD player.

Overall standards were excellent - decor, attractiveness, cleanliness. Breakfast was included, and was superb - four banks of Malaysian, English, Continental, fruit & cereal buffet.

We booked in advance from UK: £90 for three people; excellent value.

I would not choose to stay longer here, given surrounding building work (symptomatic of KL, seemingly), but the hotel is ideal for one night.

  • Stayed: August 2013, traveled with friends
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Thank saffronsBournemouth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 7, 2013

I travel to Malaysia every month, and when I stay in Kuala Lumpur I stay in the Concorde Hotel. Rooms are rather tiny but extremely tidy and well-kept. Bathrooms are modern with big showers. Location is just perfect; only a few minutes away from the famous Petronas Towers and KLCC Park.

During the night you can enjoy the Hard Rock Cafè, Zouk Club and Beach Club, all located well within walking distance. Breakfast is suburb, too with a super-wide selection of Asian, local and Western food. Hotel staff is extremely friendly and will gladly assist you for any request you may have. Definitely one of the best hotels I have stayed in. Absolutely recommended.

Room Tip: Ask for a room with a view of the Petronas Twin Towers.
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  • Stayed: September 2013, traveled on business
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Thank Pietro R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 6, 2013

Pretty good hotel. Centrally located. Walking distance to tourist spots & shopping area. Public transports are available just outside the hotel ( bus, taxis, monorail station)& the hotel is just beside Hard Rock Cafe
Staffs are friendly.

  • Stayed: April 2013, traveled as a couple
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1  Thank CherylAnn7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Concorde Hotel Kuala Lumpur

Address: Concorde Hotel Kuala Lumpur 2 Jalan Sultan Ismail | Golden Triangle, Kuala Lumpur 50250, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#24 Business Hotel in Kuala Lumpur
#29 Family Hotel in Kuala Lumpur
#30 Romantic Hotel in Kuala Lumpur
#43 Luxury Hotel in Kuala Lumpur
Price Range: $63 - $107 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Concorde Hotel Kuala Lumpur 4*
Number of rooms: 581
Official Description (provided by the hotel):
Concorde Hotel Kuala Lumpur is a 4 star hotel with 581 rooms located within the golden triangle of Kuala Lumpur (KL). Our guest can literally take a short walk to the train stations, or nearby attractions such as the Malaysia Tourism Center (MaTiC), Suria KLCC Shopping Centre, Petronas Twin Towers, KL Convention Centre and KL Tower. Its unique location in the city between Bukit Bintang and KLCC offers guest great flexibility in business and shopping. The hotel is also equipped with 15 meeting rooms and able to cater for banquet events up to 800 people. ... more   less 
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Also Known As:
Kuala Lumpur Concorde
Concorde Kuala Lumpur

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