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“Busy hotel.. but nice and clean”

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Concorde Hotel Kuala Lumpur
Ranked #45 of 345 Hotels in Kuala Lumpur
Certificate of Excellence
Shanghai China
Level 4 Contributor
47 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Busy hotel.. but nice and clean”
Reviewed October 10, 2012

Ive been here a bunch of times. It has a great location for nightlife, and its well located to the heart of the city. reception staff are amazing. In the past they have helped me with many things

lounge bar always has very good muscians with some skill. Its nice to sit and watch. If you need faster pace music.. hardrock is just beside the building.

rooms are nice big and clean. We were upgraded to a nicer room because we have stayed her many times. Thanks

Its a good hotel.. for all types.. business..romance.. familes

Breakfast needs a pick up.. its still good but the quality has been declining a big over the last 2 years.

  • Stayed September 2012, traveled on business
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank ShanghaiCanuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Robe, Australia
Level 3 Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 10, 2012 via mobile

Passed through KL so many times we decided to actually stop this time and look around. My partner had stayed overnight at the Concorde before and once again we found great rates on Agoda(98AUD b/fast inc) so we opted to stay here again as it is so close to many of the attractions. It has everything you need, comfy beds and great amenities. Using the hotel as a base we managed to get in the towers, some shopping, the batu caves and bird park all in one day and we probably had room for more but who wants to push it! The breakfast inc in the price of our room was exceptional value for money and the range of food extensive..anything for any taste! For lunch or dinner If you are craving western food you cant go past the very yummy but pricey Hard Rock Cafe attached to the hotel otherwise head for the Hawker Stalls behind the hotel for a really cheap, extremely tasty local meal...the taxi drivers wouldnt eat anywhere else! KL has a great range of food...and after 8 months in Malaysia for us it was great to have a change and eat Western food done exceptionally well for a change! All in all the Concorde is a great hotel to explore KL from!

Stayed October 2012, traveled as a couple
Helpful?
1 Thank NikkiW72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Level 6 Contributor
107 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed October 10, 2012

I booked a standard room for a day as the other hotels that I frequent were booked out. I did not expect the hotel's room condition to be so bad. The furnishings are old and the rooms are dark. The bed is so creaky and hard. The TV reception was not good. The air-con control did not work and the temperature was so cold! The room reminds me of Genting's Resort hotel - bare basics...
It seems that the carpet and bathroom was new and that's the only redeeming factor.
We called for a pair of slippers. They said they will bring it up. Nothing. Someone called to check if it was brought up. We waited, still nothing.
Other than the room, the location and breakfast was good.
Maybe other rooms are better than standard ones. But I will not stay here again.

  • Stayed October 2012, traveled on business
    • Value
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    • Cleanliness
    • Service
Helpful?
2 Thank LOTRing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wellington, New Zealand
Level 6 Contributor
424 reviews
138 hotel reviews
common_n_hotel_reviews_1bd8 205 helpful votes
Reviewed October 8, 2012

We booked 2 nights on Agoda for NZ$160 per night for a Deluxe room with great view of twin towers. Excellent location for shopping at Suri Mall. Looks like red light district around the corner. We found Hard Rock Cafe as usual very very expensive like 30 rm for a small beer. The breakfast was an amazing spread as was the buffet dinner. Room was large and comfortable with nice decor including LCD with english channels. Large pool area. Great stay.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lynneandcarl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Level 3 Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed October 3, 2012

The hotel is centrally located in DT KL. Just walking distance from the LRT and the monorail. The rooms are spacious and clean. The staff was very attentive too. Really liked this hotel for the price. The breakfast buffet was good too, they change it every day.

One thing though, the WI-FI is included in your booking but only for one device, hence if you plan to bring your phone and a tablet, you will need to pay extra,

  • Stayed October 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank coffee_tea_to
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palmer, Alaska
Level 3 Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 3, 2012

Altogether this isn't such a bad hotel. It's easy to get to where you need to go in KLCC. The staff are very helpful, and there are plenty of them to go around. Lots of distractions in the hotel with multiple restaurants, bars, cafe and a little kiosk. You're also within walking distance to lots of shopping, food and the monorail. The lobby is always crazy, and on weekends the hotel hosts some pretty fabulous parties. If you're into street food, there's lots of it right behind the hotel parking garage. I ate down there several times and had a good experience.

My only complaint is the hotel needs some TLC. Hot water is not always available (an afternoon shower after sweating in KL is very nice, but not when it's ice-cold!). The first guy that came to look at the water stared at the tub for 15-minutes, turned the water on and said, "Keep running" and left, never to return. When I had no hot water again in the morning I was told it would be fixed by the afternoon. It was, only they had cranked up the boiler to a point were the hot water was dangerously hot, and I mean hot to the point where I most likely would have suffered 2nd degree burns had I been standing in the shower and not tested the water with back of my hand. Also, I awoke to a crash in the middle of the night in the bathroom. Turns out the telephone in there was affixed to the wall with silicon and had fallen off.

Are there better hotels in KL, sure. Are there worse hotels in KL, absolutely. But at the Concorde, you'll pay a fair price, and if you do have any issues with your room, they'll try to take care of you. The staff does a really good job, and you can tell that they are trying to help.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AlaskaUnite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southampton, United Kingdom
Level 4 Contributor
36 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 1, 2012

This is a reasonable business style hotel, with attentive and friendly staff.

The hotel is located in the city centre, in walking distance of the monorail, Petronas Towers, KL Tower and restaurants.

The hotel has a number of dining options, including a Hard Rock Cafe. It has a central bar, with a little Sports Bar section for those that like watching English football.

I was allocated a premier room, it was spacious, clean and well presented. For a business hotel, it had a good desk and study area. However, the internet connection was a little slow. It was a standard business style hotel room. I will say though that my bed was extremely comfortable.

Breakfast was served in the Spices restaurant. You get a fair selection of fruit, cooked food and pastries. The hot food was a little cold sometimes.

Overall, this is an average business style hotel, the rooms are practical, clean and comfortable. I would stay here again next time I work in KL.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SOTONROYAL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Concorde Hotel Kuala Lumpur

Property: Concorde Hotel Kuala Lumpur
Address: Concorde Hotel Kuala Lumpur 2 Jalan Sultan Ismail | Golden Triangle, Kuala Lumpur 50250, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#24 Business Hotel in Kuala Lumpur
#30 Family Hotel in Kuala Lumpur
#30 Romantic Hotel in Kuala Lumpur
#42 Luxury Hotel in Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:4 star — Concorde Hotel Kuala Lumpur 4*
Number of rooms: 581
Official Description (provided by the hotel):
Concorde Hotel Kuala Lumpur is a 4 star hotel with 581 rooms located within the golden triangle of Kuala Lumpur (KL). Our guest can literally take a short walk to the train stations, or nearby attractions such as the Malaysia Tourism Center (MaTiC), Suria KLCC Shopping Centre, Petronas Twin Towers, KL Convention Centre and KL Tower. Its unique location in the city between Bukit Bintang and KLCC offers guest great flexibility in business and shopping. The hotel is also equipped with 15 meeting rooms and able to cater for banquet events up to 800 people. ... more   less 
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Also Known As:
Kuala Lumpur Concorde
Concorde Kuala Lumpur

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