Very standard mid-range hotel well-located for the Mega-Mall. The Deluxe room that I stayed in was large but the finishing was very tired and not that well designed. I had a buggy visitor at night - quite common by other reviews in Trip Advisor! Luckily the cockroach was slower than I was and I did my part for pest control by squashing it. I can only imagine there's more where that came from but did not think too much into it as I was there just for the one night. The best thing about this hotel is the location - it's connected to the huge mall so it's super convenient for shopping queens. Traffic surrounding the mall is very heavy so patience is needed. It's a short cab ride away from the KL Airport Express station. Would I stay here again.....? Possibly, if I were sure that all I needed was a bed for the night, and if budget were a concern. If not, I would look for other options.
I did provide my feedback to the hotel manager and got a prompt email response, which does show that the hotel is enlightened about giving a listening ear. Now let's see if the hotel's reassurances for better service have been put to action, and if future traveller reviews show better hotel ratings!
- Official Description (provided by the hotel):
- Strategically located within Mid Valley City; one of the most modern and integrated leisure, dining, entertainment and shopping destination in Kuala Lumpur, Cititel Mid Valley is easily accessible to major commercial hubs and popular tourist attractions. Adjoining to the hotel is two exciting malls; the Mid Valley Megamall and the upscale Gardens Mall, with over 630 retail shops featuring a smorgasboard of fashion, food, entertainment and family fun. Featuring two categories of well-appointed rooms and equipped with modern amenities, 646-room hotel comprises of Superior and Deluxe rooms with internet broadband, that is offered free to residential guests. For dining and relaxation, the 24 hours Citi Cafe is located at Hotel's lobby whereas the Citi Lounge is ideal for evening cocktails. ... more less
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- Also Known As:
- Cititel Mid Valley Hotel Kuala Lumpur
- Cititel Mid Valley Kuala Lumpur