I booked the Melia online for my visit to KL for 4 nights. The reservation was very simply. Yet the hotel managed to screw it up (after confirming what I had requested!).
After 24 hours of screw-ups, I was upgraded to an executive floor. Executive floors have access to the V Lounge on the top floor. I visited and was treated very brusquely (I suspect on account of being an upgrade). I felt very unwelcome. I emailed a detailed complaint to the management of the hotel, who profusely apologized on behalf of their 'not so well-trained staff'.
The advantage ot the hotel is its location. It is at the foot of the Imbi train station which makes travelling very very easy. And it is at the back of Bukit Bintang (although I discovered Bintang is really a very seedy and downscale area, not to waste your time with).
Melia is at best a three star hotel (for comparison for Pakistanis, it is not better or worse than Avari in KHI/LHE). The buffet breakfast was very good and had a lot of variety.
Stay if youre on a budget, otherwsie, go closer to The Pavillion, where all the nicer hotels are.
- Official Description (provided by the hotel):
- Set in the city's prime location, among all the prestigious business addresses, stands the Melia Kuala Lumpur. Right at the heart of the city's 'Golden Triangle' and commercial district, the hotel occupies an unbeatable location. With the iconic Petronas Twin Towers reachable in 3 minutes by monorail, popular shopping attractions footsteps away, and cultural attractions such as the Bintang Walk and Little India nearby. The hotel features spacious, well-appointed rooms that are bathed in warm sunlight. A range of dining options, filled with the flavors and diversity that define Malaysia, is served daily within the hotel. Gym are available for leisure while a business center and host of functional meeting rooms stand ready when work calls. With an outstanding location, top-rate service, facilities that delight, and a dedication to sustainability, Melia Kuala Lumpur is perfect for any traveler looking to be at the center of all the action. ... more less
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- Also Known As:
- Melia Kuala Lumpur Hotel Kuala Lumpur
- Sol Melia Kuala Lumpur
- Kuala Lumpur Melia