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All reviews berjaya times square level room monorail station bukit bintang tour desk low yat plaza walking distance location is excellent buffet breakfast petronas towers shopping imbi mall pavilion counter asia
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Reviewed September 2, 2016 via mobile

If you want to stay in a place nearby to train station , Pavillion, Times Square this place is very strategic. I had my wedding next door at Bankers Club thus I suggested to all my guests that's flying in from every country to stay here. Rooms are small and the breakfast inclusion is horrible lol , the worst food I've ever eaten , agreed by all my guests too. Please improve on the breakfast buffet ! Overall I'm ok as the location is strategic .

Date of stay: June 2016
Trip type: Traveled with family
1  Thank SJaneK
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Meliakualalumpur_11, Owner at Melia Kuala Lumpur, responded to this reviewResponded September 5, 2016

Dear Guest,

Warm Greeting from all of us at Melia Kuala Lumpur!

It was a great pleasure to have you as our guest and to serve you. We have taken serious consideration improving our breakfast food quality and already shared your concern opinion with our Executive Chef. We truly appreciated your support and your er-gee to see the changes on the next visit which we will surely improve.
It is only through listening carefully to the comments and suggestions of our guest, that we will be able to achieve the constant improvement, guest satisfaction and quality service that we strive for.
Once again, thank you for sharing your experiences.
Take care and be well

Yours Sincerely,
Agilan
Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 2, 2016

My family choice of hotel as it is very convenient and my kids love the place. Great location, nearby shopping, train station and eateries. Breakfast has wide varieties of selections view from top of rooms was nice.

Date of stay: August 2016
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Meliá Hotels International
1  Thank nurafiqn
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Meliakualalumpur_11, Owner at Melia Kuala Lumpur, responded to this reviewResponded September 6, 2016

Dear Nura,

Warm Greeting and sincere appreciation from Melia Kuala Lumpur Team for your recent stay and feedback.

Thank you for your best words written regards of family choice of hotel with a great location and we are so glad that your kids loved our place very much experiencing the kids breakfast choices as well as our other verities.

Hope to see you and your family again on the next visit with more wonderful experience.

Yours Truthfully,
Agilan
Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 1, 2016

The location of this hotel is most strategic both for commercial as well as public transport. Getting to and going away from the hotel is almost hassle free. The ambience and location of the hotel is first rate. I am sure everyone who travel and stay here would not be disappointed.

Date of stay: August 2016
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Meliá Hotels International
1  Thank Hee Ting T
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Meliakualalumpur_11, Owner at Melia Kuala Lumpur, responded to this reviewResponded September 6, 2016

Dear Hee Ting,

Warm Greeting from Melia Kuala Lumpur!

Thank you for your recent stay with us and your recommendation regards our hotel location, public transportation and easy accessibility.

We are glad you have enjoyed your stay and hoping to see you again.

Yours Sincerely,
Agilan
Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 1, 2016

It is a nice hotel, I enjoy my four
nights there.
It is almost 5stars..
I recommend it for travelers and tourisms..
The hotel also has a tourism counter which offers many great places in KL and the other state with a good prices they are friendly try to see what they got... Me and ...my wife go with them to afamosa

Date of stay: August 2016
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Meliá Hotels International
Thank ahmedjabbara
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Meliakualalumpur_11, Owner at Melia Kuala Lumpur, responded to this reviewResponded September 6, 2016

Dear Ahmed,

Warm Greeting from Melia Kuala Lumpur!

Thank you for staying with us and for your recommendation as a great place to stay with a 5 star quality values.
We are glad that you have enjoyed your stay and experiencing a wonderful tour with our in house tour agent's holiday tour package.

Hoping to see you soon and have a wonderful day.

Yours Sincerely,
Agilan
Guest Experience Manager


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 1, 2016

Great location, close to tourist sights & Mono Rail. Big Shopping Centres & food places nearby.
Very friendly & helpful staff.
Restaurant food & service very good. Breakfast was a battle.
Beds were way too hard for us!

Date of stay: August 2016
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Meliá Hotels International
1  Thank 609147Jim
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Meliakualalumpur_11, Owner at Melia Kuala Lumpur, responded to this reviewResponded September 12, 2016

Dear Jim,

Warm Greeting from all of us at Melia Kuala Lumpur!

Thank you for choosing us and we are glad to know that you loved our friendly staff service, food and our location.
We will do our best to have more choice and suffusion food during our breakfast hours, so that on your next visit you can have a comfortable meal and regards of the hard bed, we have brought up this issue to our Executive Housekeeper to improve in the near future.

Thank you and hope to see you again on your next visit..

Yours Sincerely,
Agilan
Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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