We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Perfect for Holiday”
Review of Melia Kuala Lumpur

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Melia Kuala Lumpur
Ranked #42 of 341 Hotels in Kuala Lumpur
Certificate of Excellence
Sydney, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Perfect for Holiday”
Reviewed December 18, 2013

The Melia Hotel KL is perfectly located in the heart of the Shopping District with some of the best shopping venues in KL within walking distances. The Imbi monorail is very conveniently located on the doorstep of this hotel. The Hotel Facilities are very good and the staff are courteous and efficient.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Melia Hotels International

Helpful?
Thank Bharat A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meliakualalumpur_11, Guest Experience Manager at Melia Kuala Lumpur, responded to this review, December 23, 2013
Dear Bharat A,

Thank you for your review. We're so glad to hear you were happy with your stay at Melia Kuala Lumpur and we hope to see you again soon!! :)

My colleagues and i will definitely look forward to welcome you back.

Wish you Merry Christmas and Happy New Year 2014!

Regards and be well,
Natasha Kamaruzaman
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

2,193 reviews from our community

Traveler rating
    624
    954
    392
    139
    84
See reviews for
541
814
177
232
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (467)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 17, 2013

That's only words to express our feeling (me and family) about this 4* hotel. Car park (no complimentary for guest!), removal of alcohol drinks from mini bar and wifi, everything subject to charges. Staff were unhelpful & strictly followed regulations, no flexibility at all! I definitely will not recommend anyone to come here and of course, this will be my first and the last visit to this hotel!

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank masrun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meliakualalumpur_11, Guest Experience Manager at Melia Kuala Lumpur, responded to this review, January 22, 2014
Dear masrun,

Thank you for have chosen and staying with us at Melia Kuala Lumpur.

We regret that your stay with us have had not been a pleasant one. Obviously on this occasion, we did not live up to your expectation. Your comments on the services rendered by the staff have been brought up to the attention of the Department Heads. Please rest assured that corrective measures including a review of our training programmes has been taken so that our valued guests can enjoy only the highest level of hospitality.

Your comments have been taken note of and this has been conveyed to the Management for consideration.

We thank you for bringing up this matter to our attention as only through our guest feedback that we are able to improve and maintain the level of service our valued guest so expected of us. We sincerely hope that you will give us another opportunity to be of service to you.

Thank you and regards,
Natasha Kamaruzaman
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed December 17, 2013

We couldn't be happier, we are here on out honeymoon and all the staff are very friendly including the kitchen manager who was wonderful. Great variety breakfast and we had the best view of time square from our room (708 ) Couldn't recommend this hotel enough. We also got a fruit plate as a welcome which a sweet touch. We are leaving tomorrow and wish we could stay longer. Thank Melia for looking after us!

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Micksom21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meliakualalumpur_11, Guest Experience Manager at Melia Kuala Lumpur, responded to this review, January 19, 2014
Dear Micksom21,

Thank you for have chosen us on your honeymoon occasion. We are delighted to know that you have enjoyed your stay with us. Your positive comments will definitely share with all the departments to motivate them more.

Our Team and I will definitely look forward to welcome you back in the near future. =)

Regards and be well,
Natasha Kamaruzaman
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rotterdam, The Netherlands
Level Contributor
331 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 161 helpful votes
Reviewed December 15, 2013

If shopping is your idea for KL than look no further: this hotel is right in the middle of it all. Reasonably priced, large breakfast buffet, nice staff. Easy to visit all the malls, Central market is a 20 minute walk, but a taxi will take you there for next to nothing.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank avdij
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meliakualalumpur_11, Guest Experience Manager at Melia Kuala Lumpur, responded to this review, January 19, 2014
Dear avdij,

Thank you for your kind review. Greatly appreciate on your kind compliments.
Our Team and i will definitely look forward to the pleasure of welcoming you back to Melia Kuala Lumpur.


Regards and be well,
Natasha Kamaruzaman
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
88 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed December 10, 2013 via mobile

The hotel is old. Room smell of mild dew. But location is superb. Just opposite Berjaya Times Square. Lot 10 and Sungei Wang for cheaper shopping all round the corner. Monorail is right at the doorstep. Staffs are polite and efficient. This hotel is recommended if you want convenience and cheap goods. If you want comfort and branded goods, you need to find another hotel at a higher class district.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DaliCT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meliakualalumpur_11, Guest Experience Manager at Melia Kuala Lumpur, responded to this review, January 15, 2014
Dear DaliCT,

Thank you so much for your kind review and compliments towards our team.

Please be informed that we have plans for a complete guestroom renovation and will start middle of this year. Having said this, there may be certain areas that need more time and effort.

However, we greatly appreciate on your kind feedback. Our Team and I look forward to welcome you back in the future.

Regards and be well,
Natasha Kamaruzaman
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 10, 2013 via mobile

I spent there the best 3 days of service,good place, good staff & excellent foood , everything is wonderful except for the wifi, it was not free but other things are perfect , thx alot for their effort

Stayed December 2013, traveled with friends
Helpful?
Thank Sherine M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meliakualalumpur_11, Guest Experience Manager at Melia Kuala Lumpur, responded to this review, December 10, 2013
Dear Sherine M,

Thank you so much for the review and the generous commendation that you have given us and will definitely be shared with the Department Head.

Your positive observation will definately motivate them more and that they will endeavor to work even harder so that our valued guests can enjoy only the highest level of hospitality.

Lastly, Thank you for have chosen and staying with u. Melia Kuala Lumpur Team and I will look forward to welcome you back in the future.

Regards and be well,
Natasha kamaruzaman
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
Level Contributor
4 reviews
3 hotel reviews
Reviewed December 9, 2013

breakfast was alright. room was a bit unsatisfactory. bathrooms should have bidet and water spray. the carpet in the room doesn't look very clean. hairdryer in bathroom should be replaced as it looks too ancient. there's no mirror at the dressing table area.

  • Stayed December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Melia Hotels International

Helpful?
Thank Nazeera23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meliakualalumpur_11, Guest Experience Manager at Melia Kuala Lumpur, responded to this review, December 10, 2013
Dear SenoritaN,

First and foremost, pertaining with the shortcomings on the condition of the room, we would like to apologise that we did not live up to your expectation during your stay with us. We also have taken note to your comment on the allocating a hose in the washroom, they will definitely be given serious consideration.

We would like to thank you for bringing this matter to our attention as only through our guest feedback that we are able to improve and maintain the level of service our valued guest so expected of us.

Apart from the above issue, we would like to thank you for your kind feedback on our breakfast. We will endeavor to work even harder so that our valued guests can enjoy only the highest level of hospitality.

May we look forward to welcoming you back to the Meliá Kuala Lumpur in the future.

Thank you and regards,
Natasha Kamaruzaman
Guest Experience Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Kuala Lumpur hotels
0.2 mi away
PARKROYAL Kuala Lumpur
PARKROYAL Kuala Lumpur
#36 of 341 in Kuala Lumpur
3,249 reviews
0.3 mi away
The Kuala Lumpur Journal
The Kuala Lumpur Journal
#22 of 341 in Kuala Lumpur
651 reviews
0.1 mi away
Berjaya Times Square Hotel, Kuala Lumpur
Show Prices
Show Prices
Show Prices
0.1 mi away
Capitol Hotel
Capitol Hotel
#56 of 341 in Kuala Lumpur
1,115 reviews
0.4 mi away
Invito Hotel Suites
Invito Hotel Suites
#26 of 341 in Kuala Lumpur
1,014 reviews
0.1 mi away
Federal Hotel
Federal Hotel
#79 of 341 in Kuala Lumpur
760 reviews
Show Prices
Show Prices
Show Prices

Been to Melia Kuala Lumpur? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Melia Kuala Lumpur

Property: Melia Kuala Lumpur
Address: Melia Kuala Lumpur 16 Jalan Imbi | Kuala Lumpur, Kuala Lumpur 55100, Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
#36 Family Hotel in Kuala Lumpur
#40 Luxury Hotel in Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:4 star — Melia Kuala Lumpur 4*
Number of rooms: 288
Official Description (provided by the hotel):
Set in the city's prime location, among all the prestigious business addresses, stands the Melia Kuala Lumpur. Right at the heart of the city's 'Golden Triangle' and commercial district, the hotel occupies an unbeatable location. With the iconic Petronas Twin Towers reachable in 3 minutes by monorail, popular shopping attractions footsteps away, and cultural attractions such as the Bintang Walk and Little India nearby, Melia Kuala Lumpur is the perfect address for business or leisure. The hotel features spacious, well-appointed rooms that are bathed in warm sunlight. A range of dining options, filled with the flavors and diversity that define Malaysia, is served daily within the hotel. Gym are available for leisure while a business center and host of functional meeting rooms stand ready when work calls. With an outstanding location, top-rate service, facilities that delight, and a dedication to sustainability, Melia Kuala Lumpur is perfect for any traveler looking to be at the center of all the action. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Agoda, Hotels.com, Hotwire, Ctrip TA, Expedia, Travelocity, Orbitz, Booking.com, TripOnline SA, Cancelon, HotelQuickly, Cheap Tickets, Priceline and HRS so you can book your Melia Kuala Lumpur reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Melia Kuala Lumpur Hotel Kuala Lumpur
Sol Melia Kuala Lumpur
Kuala Lumpur Melia

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing