We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very good hotel”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
InterContinental Kuala Lumpur
Ranked #11 of 345 Hotels in Kuala Lumpur
Certificate of Excellence
Chester, United Kingdom
Level 2 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Very good hotel”
Reviewed April 6, 2014 via mobile

I have just returned from the Intercontinental hotel KL, I spent 6 weeks at this very clean and friendly hotel,
The staff are very polite and helpful.
I had access to the business lounge and the staff in this area of the hotel are second to none, I wouldn't single any of them out because every single one of them are excellent.

The pool is very clean, if your looking to get a tan why staying in this hotel you have to chase the sun around the pool area because of the high rise buildings surrounding the area,

The only reason I didn't give this hotel the 5 star rating because they didn't supply fruit as often as they state.

Stayed March 2014, traveled on business
Helpful?
Thank Ian S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IC_KualaLumpur, General Manager at InterContinental Kuala Lumpur, responded to this review, April 6, 2014
Dear Ian S,

Thanks for staying here 6 weeks! Glad to read that you found our associates excellent. We will definitely be reviewing your feedback on the fruits supply as we want our 5 stars! Once again, thank you for staying with us, see you soon.

Best wishes,
Sunshine Wong
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

2,562 reviews from our community

Traveler rating
    1,369
    881
    209
    58
    45
See reviews for
457
560
179
736
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (410)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Perth, Australia
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 4, 2014

We spent 7 days at the hotel, and from Check-in to Check-out our experience was awesome, with prompt, courteous, polite and friendly staff providing our every need and making you feel comfortable, especially Jason, the breakfast Maitre'D who was most helpful in providing info regarding local restaurants and out of the ordinary shopping places. The rooms are lovely, spacious and comfortable, with great amenities, having a free gym and sauna on site as well as a lovely pool. The hotel is well situated close to the Petronas Towers and walking distance to the KLCC. The free shuttle bus is great, and with a Hop on hop off tour bus stop right outside the door, and a local train station near by makes touring easy. Breakfast and dinner provides a diverse variety of foods from Western to the heart of Malaysian cuisine, and ALL OF IT delicious.
The only negative is the smokers lounge, while tucked away, it is located within the lobby area, which allows smoke to permeate through the entire lobby. As "FUSSY" non smokers, it was not pleasant entering the lobby in the late evening. Nevertheless a wonderful stay.

Room Tip: Check if Construction is ongoing, and choose a room on the opposite side.
See more room tips
  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JCandDi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IC_KualaLumpur, General Manager at InterContinental Kuala Lumpur, responded to this review, April 6, 2014
Dear JCandDi,

Thank you for taking the moment to share with us your wonderful experience here at InterContinental Kuala Lumpur! Your feedback has inspired us to continuously go the extra mile for our guests. We will definitely convey the message to Jason. We look forward to welcoming you back.

Best wishes,
Sunshine Wong
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Australia
Level 6 Contributor
105 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed April 4, 2014

Stayed at this hotel which I picked up through an online bidding site.

The hotel is conveniently located close to the KL City Centre which wil be a place to visit.

Check in was nice and I used the IHG membership desk. I was greeted nicely and received some additional benefits which included wi-fi.

In the room, everything was presented nicely. The bowl of fruit was nicely received after arriving last night.

Breakfast in the hotel was extensive as are most Asian 5 star hotels. A good selection available but at the same time, it was possible to get in and out quickly.

The taxis from the hotel were good and used the meter all the time.

I would definitely stay here again.

Room Tip: Request a room facing KLCC...it's the best view in town
See more room tips
  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank YingYang66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IC_KualaLumpur, General Manager at InterContinental Kuala Lumpur, responded to this review, April 6, 2014
Dear YingYang66,

Thank you for staying with us and sharing your experience with the world. We're glad to read you approve of our location and had a great stay. We hope to welcome you the next time you're in KL.

Best wishes,
Sunshine Wong
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Level 4 Contributor
37 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed April 3, 2014

A great hotel in a great location. Short cab ride or walk to The Petronas Towers and the KL nightlife. The hotel staff are excellent as are the rooms. I did not get a chance to use the facilities much but on the basis of my 2 nights, I would stay here again.

Stayed March 2014, traveled on business
Helpful?
Thank JWM49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IC_KualaLumpur, General Manager at InterContinental Kuala Lumpur, responded to this review, April 4, 2014
Dear JWM49,

Thank you for staying with us and leaving your recommendation on TripAdvisor. The next time you're staying with us hopefully you will get a chance to fully experience our facilities.

Best wishes,
Sunshine Wong
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
perth
Level 3 Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 2, 2014 via mobile

Each time I travel to Malaysia I stay at the Intercon at Ampang Park. The hotel never disappoints. The staff are very prompt with service, polite and will try and help you as best they can.

The rooms are very nice, with comfortable beds.


Definitely recommend as a place to stay

Stayed March 2014, traveled with friends
Helpful?
Thank gemonholidays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IC_KualaLumpur, General Manager at InterContinental Kuala Lumpur, responded to this review, April 4, 2014
Dear gemonholidays,

Thank you for staying with us each time you are in Kuala Lumpur! Happy to read our associates given credit here on TripAdvisor. Once again, thank you and see you soon.

Best wishes
Sunshine Wong
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 31, 2014

Brilliant accommodating service at the Executive Club Lounge for suite and executive club guests. Complimentary variety of drinks, breakfast, tea time and aperitif snacks and drinks. Fast basic wifi connection. Enormous king-sized bed, ample room in the closet, very nice marble finishing in the bathroom. A separate living room with second restroom and cloakroom. Possible to close up entrances to sleeping area making the living room and business desk ideal for small meetings with hook-up to the flat screen TV for projection from laptop. Equipped with coffee machine with capsules replenished daily. Complimentary 3 pieces of laundry daily. Thoroughly enjoyed our stay in this value for money premium service hotel as executive club guests. Complimentary shuttle service to and from KLCC and Bukit Bintang shopping area. Spacious and modern gym available for use.
Review by hard-to-please accompanying wife of husband on a business trip.

Room Tip: Book the suite for access to the Executive Lounge and be an IHG ambassador for a free upgrade. Total...
See more room tips
  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rosyanne1609
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IC_KualaLumpur, General Manager at InterContinental Kuala Lumpur, responded to this review, March 31, 2014
Dear Rosyanne1609,

Thank you to you and your husband for staying with us on his recent business trip to Kuala Lumpur. We're glad to read you approve of our product and services. Hope to welcome you back at the InterContinental Kuala Lumpur soon!

Best wishes,
Sunshine Wong
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Crawley
Level 4 Contributor
37 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed March 30, 2014

The hotel has a good location. Only a couple of minutes walk from Ampang Park station. All the hotel staff we met were so friendly and polite. They rang me after checking in just to check everything was OK with the room and after ordering ice they rang again to check I had received it. A nice touch. A lovely comfy bed and large bathroom. Would definitely stay here again.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank abutler70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IC_KualaLumpur, General Manager at InterContinental Kuala Lumpur, responded to this review, March 31, 2014
Dear abutler70,

We're delighted to read that you had a good experience while staying with us. We're looking forward to seeing you again the next time you are in Kuala Lumpur.

Best wishes,
Sunshine Wong
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Kuala Lumpur hotels
0.4 mi away
Traders Hotel, Kuala Lumpur
Traders Hotel, Kuala Lumpur
#9 of 345 in Kuala Lumpur
9,741 reviews
0.9 mi away
Shangri-La Hotel Kuala Lumpur
Shangri-La Hotel Kuala Lumpur
#5 of 345 in Kuala Lumpur
7,015 reviews
2.3 mi away
The Majestic Hotel Kuala Lumpur
Show Prices
Show Prices
Show Prices
0.5 mi away
Mandarin Oriental, Kuala Lumpur
0.8 mi away
Grand Hyatt Kuala Lumpur
Grand Hyatt Kuala Lumpur
#2 of 345 in Kuala Lumpur
2,623 reviews
2.8 mi away
Hilton Kuala Lumpur
Hilton Kuala Lumpur
#12 of 345 in Kuala Lumpur
3,993 reviews
Show Prices
Show Prices
Show Prices

Been to InterContinental Kuala Lumpur? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about InterContinental Kuala Lumpur

Property: InterContinental Kuala Lumpur
Address: 165 Jalan Ampang, Kuala Lumpur 50450, Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Spa Hotel in Kuala Lumpur
#7 Business Hotel in Kuala Lumpur
#11 Family Hotel in Kuala Lumpur
#11 Luxury Hotel in Kuala Lumpur
#12 Romantic Hotel in Kuala Lumpur
Price Range (Based on Average Rates): $$
Hotel Class:5 star — InterContinental Kuala Lumpur 5*
Number of rooms: 473
Official Description (provided by the hotel):
A jewel in the heart of Malaysia, InterContinental Kuala Lumpur offers one of the most sought after locations in the city, making it an ideal urban retreat for both business and leisure travelers. The hotel is just steps away from the iconic Petronas Twin Towers and Kuala Lumpur Convention Centre and within walking distance to countless other shopping and entertainment activities. Choose to work in comfort or luxury in the 473 spaciously designed rooms, including 110 newly renovated Grand Premier Rooms that feature modern, earth tone furnishings and state-of-the-art enhancements. Wine and dine in style with a selection of restaurants including the award-wining Tatsu Japanese Restaurant, Tao Chinese Cuisine, Serena Brasserie, OneSixFive and Bentley's Pub. InterContinental Kuala Lumpur also boasts eight meeting rooms and two conference venues to host memorable events from an intimate group of 20 or a large conference of 600 people. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, IHG, Booking.com, Hotels.com, Orbitz, Priceline, Travelocity, Hotwire, Cancelon, TripOnline SA, getaroom.com, HotelQuickly and Evoline ltd so you can book your InterContinental Kuala Lumpur reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Kuala Lumpur Hotel Kuala Lumpur
Kuala Lumpur Nikko Hotel
Nikko Kuala Lumpur

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing