I had stayed here last year and swore that I would never return. However I was persuaded by an ex Crowne Plaza staff member Halilah to give it another chance and I am really glad I did. The chance was obvious the second the cab door opened. Porters were there to greet me and take my luggage. Check in was reasonably quick and my room was perfect. The club lounge service was far friendlier and more welcoming as was the whole attitude of the hotel staff. I think there is still room for improvement in food and beverage especially the range of food available for breakfast. Also there is not a proper gym in the hotel. However I was amazed at how much the hotel has improved. It is a credit to the management to achieve such a change in the service culture in such a short time. I will definitely stay here again.
- Official Description (provided by the hotel):
- A jewel in the heart of Malaysia, InterContinental Kuala Lumpur offers one of the most sought after locations in the city, making it an ideal urban retreat for both business and leisure travelers. The hotel is just steps away from the iconic Petronas Twin Towers and Kuala Lumpur Convention Centre and within walking distance to countless other shopping and entertainment activities. Choose to work in comfort or luxury in the 473 spaciously designed rooms, including 110 newly renovated Grand Premier Rooms that feature modern, earth tone furnishings and state-of-the-art enhancements. Wine and dine in style with a selection of restaurants including the award-wining Tatsu Japanese Restaurant, Tao Chinese Cuisine, Serena Brasserie, OneSixFive and Bentley's Pub. InterContinental Kuala Lumpur also boasts eight meeting rooms and two conference venues to host memorable events from an intimate group of 20 or a large conference of 600 people. ... more less
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- Also Known As:
- Intercontinental Kuala Lumpur Hotel Kuala Lumpur
- Kuala Lumpur Nikko Hotel
- Nikko Kuala Lumpur