We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Shangri-La Hotel Kuala Lumpur
If you like this hotel, you might also be interested in
The Westin Kuala Lumpur(Kuala Lumpur)
$144
$117
Westin.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$130
$110
Travelocity
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$111
$103
Trip.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$222
$166
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$95
$71
Agoda.com
View Deal
Certificate of Excellence
  • Pool
  • Restaurant
ParkRoyal Kuala Lumpur(Kuala Lumpur)
$88
$70
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$71
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
$101
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
Impiana KLCC Hotel(Kuala Lumpur)
$86
Expedia.com
View Deal
  • Free Wifi
  • Free Parking
Furama Bukit Bintang(Kuala Lumpur)(Great Value!)
$59
$54
Agoda.com
View Deal
  • Free Parking
  • Pool
Reviews (7,536)
Filter reviews
7,536 results
Traveler rating
5,540
1,473
379
84
60
Traveler type
Time of year
LanguageAll languages
More languages
5,540
1,473
379
84
60
Show reviews that mention
All reviewshorizon clublemon gardenarthur's barpetronas towerschocolate fountainlobby loungeour honeymoonupgraded to a suitefantastic hotelbreakfast buffetpool area isfive star hotelclub rooman upgrademonorail stationlate checkbukit bintang
FilterAll languages
Updating list...
3,844 - 3,849 of 7,536 reviews
Reviewed February 3, 2014

My wife and I stayed for 3 nights in the superb Kuala Lumpur ShangriLa Hotel. We were accorded privileges n the Horizon Club in which the friendly staff and superb service were outstanding. Smiling faces greeted you wherever you went throughout the hotel, and with the food in the Lemon Restaurant you were spoiled for choice. We'll certainly return.
Derek and Yoshiko Murphy, Hope Island Australia.

  • Stayed: January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Shangri La Hotels
2  Thank derek_murphy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 3, 2014

very nice hospitality from all staff, our stay on Lunar New Year very enjoyable, good location.. next step to KLCC and Bukit Bintang, near to Bukit Nanas railway station, delicious food from Lemon Garden at breakfast time, nice view from Koi Garden, nice swimming pool. All is best! My family enjoy and satisfied.

Room Tip: a Non-Smoking Room had a great fresh air :)
  • Stayed: January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Matias Kris S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 3, 2014

My wife and I stayed for two nights in late January. We stayed in one of the Horizon Club rooms and found the rooms very comfortable (beds not too hard) and very quiet. The Horizon Club is well worth the extra you pay for the lounge and afternoon tea and drinks. The breakfasts were great with a large range of food types (roti's, curries, omelettes, fruits, pastries etc. etc.). The only slight negative is that the coffee was not of a good standard (over-brewed and bitter).
We found all the staff eager to be of assistance and made the stay of the hotel a pleasure. A really great two day stay at a classy hotel.

  • Stayed: January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Ican50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoseWee, Public Relations Manager at Shangri-La Hotel Kuala Lumpur, responded to this reviewResponded February 5, 2014

Dear Guest
Thank you for staying with us during your visit to Kuala Lumpur. We are happy to note that you have enjoyed your stay with us especially the Horizon Club facilities. Your comment regarding the coffee has been noted and we look forward to welcoming you back to the hotel soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 3, 2014

Beautiful luxury hotel. Wonderful food and service with friendly, efficient and courteous staff. Great location. Memorable stay for our 30th Wedding Anniversary. Lovely, comfortable room with city view.




Room Tip: We stayed in an Executive Double room on the 13th floor with views of the city.
  • Stayed: January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with shangri-la.com
1  Thank Leanne L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 3, 2014

Located 300 m away from Bukit Nanas station. We booked a deluxe room, comfortable . Bathroom and toilets not separated. Safe a little bit outdated. We tried the japanese restaurant (set menu from 160 RM) quite tasty. Huge buffet breakfast .

  • Stayed: February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank amexGosier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
View more reviews