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Shangri-La Hotel Kuala Lumpur
Ranked #5 of 349 Hotels in Kuala Lumpur
Certificate of Excellence
Reviewed September 27, 2013

very close to the KL twins tower, easy to walk, it takes you only 5 mins to reach the twins tower. The breakfast is also very nice, just like other Shangri-La Hotel in the world. The room is nice and clean. but not fully provided with shampoo or shower gel

Room Tip: Book in advance on their official website
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  • Stayed: September 2013, traveled with family
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1  Thank Sun B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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4,166 - 4,172 of 7,338 reviews

Reviewed September 27, 2013

My family stayed a couple of nights at the Shangri La Hotel in Kuala Lumpur en route to Sabah and Penang. It is an excellent hotel and the staff just cannot do enough for you to make your stay a pleasant one.

Breakfasts are sumptuous with every dish imaginable (except bacon!) but the evening buffet is outstanding and not expensive he quality and range of choices at around £22 per head.

  • Stayed: May 2013, traveled with family
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1  Thank Highlander24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 27, 2013

the service is great with nice and warming room, the stuff is polite and caring... decoration is very beautiful...strategy location near to shopping center and KLCC. nothing addition ... wau.... try yourself...


  • Stayed: September 2013, traveled as a couple
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Review collected in partnership with shangri-la.com
2  Thank NgVH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 26, 2013

A beautiful hotel in a very convenient location. The food is great and the service is wonderful. The room was very nice and nothing to really complain about. I would definitely recommend it anyone. The concierge service was excellent. They helped us a lot in our bookings and in travel arrangements.

Stayed: August 2013, traveled with friends
2  Thank Aldraim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 26, 2013

We stayed at the Shangri-La for three nights at the start of our honeymoon and it was fantastic.

The room was massive, clean, modern and with great views (we were on the 14th floor). We couldn't have asked for any more.

The staff were all very friendly and helpful and the hotel is in a good location, about 20 minutes walk to hawker street or a 10 minute taxi ride to china town.

What really made the difference for us though was the food. Breakfast was the best breakfast we have ever had and included everything from noodle soup, dim sum, curry, english breakfasts, endless types of bread, fruit, various pastries and even a chocolate fountain!

We also stayed in for dinner one night which was the fish buffet at Lemon Garden. Again, this was incredible. I think the cost was circa 25 GBP per person and it really didn't disappoint. Unlimited sushi would have won me over on its own, but there was just endless amounts of really good food!

The exchange rate offered in the hotel lobby was also quite reasonable.

A great couple of nights in a lovely, friendly hotel.

  • Stayed: September 2013, traveled as a couple
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1  Thank JerseyBean027
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 26, 2013

I couldn't believe the deal I was getting when I booked this place...
And the location! I am usually out in Subang Jaya working, but having changed jobs, I can pick where to stay...so where else would I choose?
Room was fantastic - huge curved windows. Bed was spot on - and I had almost forgotten how wonderful the Shang pillows are!
Breakfast - well, Shangri-La breakfasts are the best, and this didn't disappoint - only the decor was at fault!
I pulled a muscle in my shoulder, and despite the spa not catering to sports massages - they sorted my whole back/neck and shoulders for a very reasonable price...

  • Stayed: September 2013, traveled on business
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1  Thank Blellum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 26, 2013

I love staying at Shang when I go to Kuaa Lumpur. They have comfortable rooms, esp. at the Horizon Club. The international buffet at Lemon Garden during weekends is 1 of the best in town and I love the dim sum at the chinese restaurant. Swimming pool is quite nice but children pool is just so so. The hotel is walking distance to KLCC and The Pavillion at Bukit Bintang, they also have a shuttle service. Staff are frendly and helpful.

Room Tip: Choose rooms with the view of the twin tower which is also rooms facing the main road.
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  • Stayed: November 2012, traveled with family
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1  Thank Marie631217
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Shangri-La Hotel Kuala Lumpur

Address: 11 Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Kuala Lumpur
#1 Family Hotel in Kuala Lumpur
#3 Business Hotel in Kuala Lumpur
#3 Spa Hotel in Kuala Lumpur
#5 Luxury Hotel in Kuala Lumpur
Price Range: $121 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel Kuala Lumpur 5*
Number of rooms: 662
Official Description (provided by the hotel):
Shangri-La Hotel Kuala Lumpur, an award winning 5-Star luxury hotel renowned for its consistent extraordinary customer service, culinary and fine dining experience. Located in the heart of Kuala Lumpur's commercial, entertainment and shopping district with easy access to most tourist attractions. The only hotel in KL that sits within beautiful lush gardens offering extensive meetings facilities, large multi-divisible ballroom along with wide variety of guest rooms, 101 suites and a Horizon Club that caters to business/ leisure travellers, MICE delegates as well as high profile guests and socialites. It's an extraordinary place to stay, dine and meet in KL! ... more   less 
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Also Known As:
Shangri La Kuala Lumpur
Shangri La Hotel Kuala Lumpur

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