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“A wonderful holiday”

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Shangri-La Hotel Kuala Lumpur
Ranked #5 of 346 Hotels in Kuala Lumpur
Certificate of Excellence
Adelaide, Australia
Level 4 Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“A wonderful holiday”
Reviewed July 29, 2013

We stayed here after Shangri La Rasa in Penang
Both are very very good hotels
This too has a great location being only a few minutes walk to Suria mall and the Towers
Transfer to and from airport in limo was faultless and made the long trip very comfortable
Got upgraded to Horizen suite on arrival with express entry in room after personally being escorted from limo to room
Staff were so friendly and helpful at all times
Room was amazing
Horizens Club was fantastic and staff went out of their way to help
Fell ill at the end and again staff were so helpful in actually taking me to doctor's clinic and then arranging late check out
Pool area was terrific
Ate at Lafite and it was very good
Flowers and cakes for my wifes birthday
It was a holiday to remember and Shangri La made it perfect (Penang and KL)
It would be hard to get better service etc etc
Very highly recommended

Room Tip: We choose a Horizen Club package and it was worth every cent Upgrade to a "huge" suite on...
See more room tips
  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank andy_from_oz1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
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  • Value
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Traveler tips help you choose the right room.   Room tips (1,447)
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English first
Fremantle, Australia
Level 4 Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 29, 2013

KL Shangrila was great value for money and a fantastic hotel.

Service was excellent, location was really great, the amenities and rooms were clean and well maintained and overall we had 4 really enjoyable days in KL that were complimented by our stay at the hotel

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with shangri-la.com

Helpful?
1 Thank SteveBrown246
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh
Level 5 Contributor
49 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed July 28, 2013 via mobile

Recently stayed here for business. Loved the location -- walking distance to the KL Tower, Petronas towers, and central market. The gym and meeting facilities are perfect, and the pan-asian buffet had something for everyone in our group. Thanks shanghai-la.

Stayed July 2013, traveled on business
Helpful?
1 Thank travelwizard72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cardiff, United Kingdom
Level 3 Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 28, 2013

Stayed here as a 4-night "stopover" following 2 weeks in Australia.

The hotel is well-positioned with the Petronas Towers only 5-10mins walk away and 5mins walk to the nearest train station.

The highlights of the hotel are the staff and service which is excellent and the buffet breakfast which serves among a multitude of food, curry, fresh fruit, pastries, omelettes to order and even a chocolate fountain!

The rooms are very well appointed and our's had a good view of one of the Petronas Towers.

We spent most evenings in the lobby bar which had live music each evening. Food served at the lobby bar was very well presented and very tasty.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NiallWilliams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 28, 2013

Hotel amazing great location & staff were wonderful extremely helpful. Stayed in Horizons club suite & couldn't want for any more. Wonderful view of Petronas T with very spacious rooms. Ate at Laffite rest. In hotel and again couldn't fault service or food both top class. If are looking for top class accom. Stay at this hotel. Will be back.

Room Tip: Horizon club rooms worth extra money
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Traveller6017713
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darwin, Australia
Level 6 Contributor
98 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed July 26, 2013

Could not fault my stay in anyway, room was excellent, lifts were quick, very spacious layout, good bar, very tasty breakfast (even had vegemite).
Location is just near monorail station and plenty of nightlife nearby.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Greg B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level 4 Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed July 26, 2013

Stayed here on our recent holiday. Location if fantastic just less than 10 minute walk to the Petronas. All rooms have free Wifi (Fast), rooms are slightly small but can't complain as the service and staff are great! Had lunch at the restaurant downstairs, and the food was awesome!
Overall: 4.5/5

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Nimitb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Shangri-La Hotel Kuala Lumpur

Property: Shangri-La Hotel Kuala Lumpur
Address: 11 Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Kuala Lumpur
#1 Family Hotel in Kuala Lumpur
#3 Business Hotel in Kuala Lumpur
#3 Spa Hotel in Kuala Lumpur
#5 Luxury Hotel in Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:5 star — Shangri-La Hotel Kuala Lumpur 5*
Number of rooms: 662
Official Description (provided by the hotel):
Shangri-La Hotel Kuala Lumpur, an award winning 5-Star luxury hotel renowned for its consistent extraordinary customer service, culinary and fine dining experience. Located in the heart of Kuala Lumpur's commercial, entertainment and shopping district with easy access to most tourist attractions. The only hotel in KL that sits within beautiful lush gardens offering extensive meetings facilities, large multi-divisible ballroom along with wide variety of guest rooms, 101 suites and a Horizon Club that caters to business/ leisure travellers, MICE delegates as well as high profile guests and socialites. It's an extraordinary place to stay, dine and meet in KL! ... more   less 
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Also Known As:
Shangri La Kuala Lumpur
Shangri La Hotel Kuala Lumpur

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