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“Fast and free Wifi”

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Shangri-La Hotel Kuala Lumpur
Ranked #5 of 348 Hotels in Kuala Lumpur
Certificate of Excellence
Reviewed July 25, 2013

Contrary to other Hotels in the Region, S-L offers fast free wifi in all rooms and in all areas of the Hotel.
I could even connect all my devices with the same password provided. Furthermore even after checking mout and waiting to take the Bus to the airport wifi was working!

Room Tip: There is a construction omn the back side, so avoid rooms seeing the back side of the Hotel
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  • Stayed: July 2013, traveled on business
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1  Thank PanPat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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4,329 - 4,335 of 7,286 reviews

Reviewed July 25, 2013

The service is fantastic and the rooms are a little on the small side but really lovely and clean. The pool is also really great, when you order a cocktail or food they bring you chilled water and apples which is a really nice touch.

The breakfast buffet is one of the best we've seen in a hotel, as there are many healthy options as well as the standard indulgent options which can be handy after eating too much when you're on holidays.

Room Tip: The rooms which are located on the round edges of the hotel are slightly smaller but still really gr...
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  • Stayed: July 2013, traveled as a couple
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1  Thank Monica L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 25, 2013

The hotel is really a Five star hotel unlike some five Stars I have stayed recently. You feel the class. The service is excellent, the staff are all around smiling and ready to help you in any way they can. No room for complain

Room Tip: I cannot sleep with any noise. Make sure you are not allocated near the lift, somehow, many room are...
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  • Stayed: June 2013, traveled with friends
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1  Thank Alghawas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 25, 2013

This hotel is just incredible. situated right in the centre. the rooms, decor, staff cant be praised enough. Our first night in after a long 12.5 hour flight we took a swim and then booked into the spa for a massage, santy my masseur was amazing. I can honestly say that is the best massage I have ever had, I would recommend her highly, she was knowledgable just the right amount of pressure and a very pleasing experience. We will be booking another treatment before we leave the hotel.

Room Tip: We upgraded to a suite as we were celebrating our 25th wedding anniversary and asked for a high floo...
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  • Stayed: July 2013, traveled as a couple
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Review collected in partnership with Shangri La Hotels
1  Thank Suzi M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 25, 2013

Stayed for four nights in two rooms ( interconnected) with three daughters therefore one standard room and one standard with a roll-away bed - all provided with zero hassle and usual exquisite service you expect from a Shangri La. it's the second time in five years I've been to this hotel and its showing a tiny bit of wear around the edges but nothing to worry about. It's a city hotel so the pool facilities are good but not exceptional. Apart from the staff and central location what is very good about his hotel are the hotels restaurants, particularly the Japanese restaurant and the Lemon Garden Cafe - both very, very good.

Room Tip: Rear facing rooms ( I.e not overlooking the foyer) are better as on the lower levels ( say below lev...
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  • Stayed: July 2013, traveled with family
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1  Thank Bart0nFamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 25, 2013

Luxurious & comfortable stay, friendly and welcoming staff. Location is good, you can walk easily over to the 'hot spots' of the city. Breakfast was superb, just a little noisy area. Pool was a little too cold.

  • Stayed: July 2013, traveled with family
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Review collected in partnership with shangri-la.com
1  Thank Azlina2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 24, 2013

My husband and I stayed at the Shangri-la during Easter this year for 2 nights. The hotel is huge and busy. The lobby almost has an airport feel to it with lots of travellers, mostly on business, walking in and out. Our rooms were a 4-5 star hotel standard. Amenities were top of the range though and room and bathroom were really clean and comfortable.
I would definitely recommend this hotel to anyone travelling to KL for business purposes as the location is right in heart of KL CBD and a 2 min walking distance to the petrone towers. If you’re in KL for holidays, I would suggest finding something closer to the “fun side” of KL i.e. bakut bintang, jalan alor We had to walk quite a bit and often caught cabs to get to the shopping mall, bars and good eating places.

Stayed: April 2013, traveled as a couple
2  Thank JasmineBhandari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Shangri-La Hotel Kuala Lumpur

Address: 11 Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Kuala Lumpur
#1 Romantic Hotel in Kuala Lumpur
#3 Spa Hotel in Kuala Lumpur
#3 Business Hotel in Kuala Lumpur
#5 Luxury Hotel in Kuala Lumpur
Price Range: $117 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel Kuala Lumpur 5*
Number of rooms: 662
Official Description (provided by the hotel):
Shangri-La Hotel Kuala Lumpur, an award winning 5-Star luxury hotel renowned for its consistent extraordinary customer service, culinary and fine dining experience. Located in the heart of Kuala Lumpur's commercial, entertainment and shopping district with easy access to most tourist attractions. The only hotel in KL that sits within beautiful lush gardens offering extensive meetings facilities, large multi-divisible ballroom along with wide variety of guest rooms, 101 suites and a Horizon Club that caters to business/ leisure travellers, MICE delegates as well as high profile guests and socialites. It's an extraordinary place to stay, dine and meet in KL! ... more   less 
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Also Known As:
Shangri La Kuala Lumpur
Shangri La Hotel Kuala Lumpur

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