Hotel is 1st class, we could not fault it in any way.
From the moment we arrived, checked in with a smile, straight to the room, room size is adequate, and well appointed. Fresh bottles of water every day, and bed turned down every night.
Breakfast selection is huge, cater for every nationality, staff very helpful, and do everything to make the experience spot on. Location is great, monorail right out front, or walk into town (forget a taxi, peak hour traffic pretty much 24/7) back to hotel in the evening, treated with a smile, sit in the lounge, 3 piece band playing jazz and other music. Service here also excellent, friendly staff, nothing a problem, yes sir, no sir. A bit pricey, but you expect that, in a hotel of this level. Toilets on ground level spotless, lots of staff in foyer, if assistance required. Hotel has 8 x lifts in main lobby, and you never wait more than a minute for a lift at any time. This is the best inner city hotel I have stayed in, anywhere in the world. I highly recommend this hotel, well done Shangri-La.
- Official Description (provided by the hotel):
- Shangri-La Hotel Kuala Lumpur, an award winning 5-Star luxury hotel renowned for its consistent extraordinary customer service, culinary and fine dining experience. Located in the heart of Kuala Lumpur's commercial, entertainment and shopping district with easy access to most tourist attractions. The only hotel in KL that sits within beautiful lush gardens offering extensive meetings facilities, large multi-divisible ballroom along with wide variety of guest rooms, 101 suites and a Horizon Club that caters to business/ leisure travellers, MICE delegates as well as high profile guests and socialites. It's an extraordinary place to stay, dine and meet in KL! ... more less
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- Also Known As:
- Shangri La Kuala Lumpur
- Shangri La Hotel Kuala Lumpur