Having been born in Malaysia and living in Kuala Lumpur for much of my childhood then on into my late 20's, KL is a city I know well. I now return regularly and have constantly witnessed its dramatic change since the 1980's. Sometimes I stay in my father's apartment out there and sometimes in hotels, which is a welcome treat. This time I stayed with my girlfriend in the Shangri-La. It was my first time as a resident guest there.
We had looked into staying at Villa Samadhi in Jalan Madge, which to all accounts is a fantastic boutique concept that some of my friends have given high acclaim to, but I wanted to be nearer to the heart of things in the city, so the Shangri-La was selected for a 3-night/4-day stay from 28 - 31 October.
I was not disappointed. We chose a Horizon Club room and this was worth every ringgit of the additional cost. You get you own Horizon Club floor with full access to the Horizon Club lounge where you have your all-inclusive breakfast (an incredible selection) and free access to it throughout your time there, which includes the following complimentary benefits: WiFi, drinks & snacks, afternoon tea & accompanying food, plus free cocktails from 5pm - 7pm. The cost of purchasing all of this either in the hotel or outside would far exceed the additional charge paid for our club room. If you are in KL on business and away from the hotel throughout the day, then maybe you would not make use of such benefits and it might be more cost effective to take a standard room.
Our club room was very spacious and quiet, we looked out onto the Menara Tower. It was a very good size with a small seating area by the window, which would class as a mini-suite in some hotels. The bed was a proper super-king size. The bathroom was large and well appointed. Twin basins separated an enclosed walk-in shower cubicle from a separate bath, allowing two people to comfortably use the bathroom at the same time without bumping into each other. Service throughout the hotel from the room staff through to catering, concierge, portering, reception and other support staff was exceptional, especially in the Club Lounge. Help and courtesy where continually on hand.
The hotel has all the other usual trappings you would expect - fine dining restaurants, 24-hour cafe, shopping, sumptous lobby drinks lounge, swimming pool with pool and snack bar, health spa and gym, along with full business services, including conference and meeting rooms. This is a world class hotel that is right up there with some of the international best, and because it is in Malaysia, prices are way below what you would expect to pay for this level in Europe or the States. No wonder it leads the others as TripAdvisors Number 1 luxury hotel in KL.
To sum up: centrally located, lavish, comfortable, high-end service and value within it's class. Thoroughly recommended.
- Official Description (provided by the hotel):
- Shangri-La Hotel Kuala Lumpur, an award winning 5-Star luxury hotel renowned for its consistent extraordinary customer service, culinary and fine dining experience. Located in the heart of Kuala Lumpur's commercial, entertainment and shopping district with easy access to most tourist attractions. The only hotel in KL that sits within beautiful lush gardens offering extensive meetings facilities, large multi-divisible ballroom along with wide variety of guest rooms, 101 suites and a Horizon Club that caters to business/ leisure travellers, MICE delegates as well as high profile guests and socialites. It's an extraordinary place to stay, dine and meet in KL! ... more less
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- Also Known As:
- Shangri La Kuala Lumpur
- Shangri La Hotel Kuala Lumpur