I stayed at the Prince on business for 4 nights earlier this month. Positives: good location in KL (just over the road from The Pavilion), good room size, lovely pool and poolside bar, decent breakfast. On the downside, I had some issues that staff were slow to resolve - my room keycard would not work (turned out to be an issue with the lock) and despite staff telling me they would send someone up, this took well over an hour (during which time I couldn't leave the room as I couldn't get back in!). I had a room with an adjoining door, through which I could hear pretty much everything in the room next door. There were also some big groups of young Americans staying at the same time, some being very rowdy, drinking heavily and stripping naked around the pool (with young children present). Whilst I appreciate that this is not the hotel's fault, I thought they should have had staff who could deal with this appropriately as it created a bad atmosphere for other guests.
Were it not for these few issues, it would have been a perfectly good stay and would have had 4/5 stars. As I travel on business to KL fairly frequently, I suspect I'll be staying at the Prince again and am happy to do so as I expect the issues above were a one-off!
- Official Description (provided by the hotel):
- Whether it is business or pleasure. Pullman Kuala Lumpur City Centre is conveniently located near the Central Business District and the prestigious Ampang Embassy Row, yet only a short stroll away from the majestic Petronas Twin Towers, Suria KLCC (Kuala Lumpur City Center) and the entertainment hub and shopping district, Bukit Bintang. As Kuala Lumpur's newest upscale Hotel & Residence, the Pullman is designed specially with today's discerning traveller in mind. Providing comfortable, contemporary accommodation and boasting unmatched standards of excellence, friendly and personalized service. ... more less
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- Also Known As:
- Prince Hotel And Residence
- Prince Hotel Residence
- Prince Hotel Kuala Lumpur
- Kuala Lumpur Prince Hotel